The contact owns a 2003 Jeep Grand Cherokee. While accelerating from a stop light at 3 mph, another vehicle ran the red light and crashed into the front driver's side of the contact's vehicle. The air bags in the vehicle failed to deploy. The contact sustained head injuries that required medical attention. The contact was unaware of injuries to occupants in the other vehicle. A police report was filed. The vehicle was driven to the contact's home where it was awaiting to be inspected by the insurance company. The air bag failure was yet to be determined. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

- Evansville, IN, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Long Beach, CA, USA

The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was stationary, the air bag protruded from the dashboard. In addition, the air bag bent the dashboard of the vehicle and made a loud noise while driving various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 168,817.

- Panama City, FL, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Greenville, TX, USA

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired after calling two dealers. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Redding, CA, USA

The contact owns a 2003 Jeep Grand Cherokee. While accelerating from a stop light at 20 mph, the driver and front passenger air bags deployed without warning or impact. A police report was filed. The contact sustained injuries to the right shoulder that required medical attention. The vehicle was taken to the dealer where it was not diagnosed or repaired. An inspector investigated the vehicle. The manufacturer was made aware of the failure. The failure mileage was unknown.

- New Orleans, LA, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pensacola, FL, USA

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 38 mph, the driver side air bag suddenly deployed. Moments later, the passenger side air bag deployed. There was no front end damage or impact to the vehicle. The vehicle was taken to the dealer, but no further information was available. The manufacturer was not notified of the failure. The failure mileage was 240,000.

- Arcadia, OK, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V3046000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Clear Water, FL, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Williamsburg, MA, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Seattle, WA, USA

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 2 mph on June 15, 2016, the air bag warning indicator illuminated. Immediately after, the air bags deployed without warning or impact. There were no injuries. The vehicle was taken to the dealer for inspection. A week later, the contact received a letter stating that they refused to repair the vehicle because they did not believe the failure was due to a defective part. The contact received a recall notification on August 17, 2016. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

- Grifton, NC, USA

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 5 mph, smoke appeared from the engine compartment and the check engine light illuminated. The vehicle was pulled to the side of the road and the smoke smelled like burning wires. The failure was not diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact also received notification of NHTSA campaign number: 15V046000 (air bags). The failure mileage was approximately 160,000. Parts distribution disconnect.

- Durango, CO, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the check engine and air bag warning indicators illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was 212,000. Parts distribution disconnect.

- Newburgh, NY, USA

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The dealer scheduled the recall repair appointment as well as for a manufacturer recall for the rear structural enhancement. When the contact arrived to pick up the vehicle, the contact was informed that the oem trailer hitch needed to be ordered and the parts were not available to order the parts to receive the recall repair concerning the air bags. The contact was unable to determine when the vehicle would be repaired. The dealer continued to state that they would follow up with a solution, but the contact received no follow up response from the dealer beyond a reasonable time frame. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Warner Robins, GA, USA

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Panama City, FL, USA

The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air bag light illuminated after the vehicle was serviced per NHTSA campaign number: 15V046000 (air bags). The contact stated that the failure recurred whenever the vehicle was started. The vehicle was taken back to the dealer where the technician stated that the seat belts were the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 139,000.

- Malden, IL, USA

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 65 mph, the vehicle filled with smoke and the driver and passenger side air bags deployed without warning or impact. The contact sustained unknown injuries that required medical attention. A police report was not filed. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The approximate failure mileage was 200,000.

- Valrico, FL, USA

The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was stopped at a traffic light, the front passenger and driver side air bags deployed inadvertently. There were no injuries. The vehicle was towed to the driver's residence where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15V046000 (air bags). The failure mileage was approximately 110,000.

- Orlando, FL, USA

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The parts for the repair had not been available for months. The contact was able to schedule a recall repair months later and was informed that the part was replaced. On one occasion, while the vehicle was parked, the front passenger side air bag deployed without warning or impact. The manufacturer was notified and indicated that they would not address the repair. The dealer diagnosed that the strap around the air bag was faulty and that the dashboard, strap, and air bag needed to be replaced. The dealer stated that the dashboard was no longer in production. The failure mileage was 200,000. Updated 07/27/16

- Currie, NC, USA