10.0

really awful
Crashes / Fires:
11 / 1
Injuries / Deaths:
18 / 1
Average Mileage:
42,454 miles

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« Read the previous 20 complaints

problem #204

Nov 152015

Grand Cherokee

  • 110,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was stopped at a traffic light, the front passenger and driver side air bags deployed inadvertently. There were no injuries. The vehicle was towed to the driver's residence where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15V046000 (air bags). The failure mileage was approximately 110,000.

- Orlando, FL, USA

problem #203

Feb 152016

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 200,000 miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The parts for the repair had not been available for months. The contact was able to schedule a recall repair months later and was informed that the part was replaced. On one occasion, while the vehicle was parked, the front passenger side air bag deployed without warning or impact. The manufacturer was notified and indicated that they would not address the repair. The dealer diagnosed that the strap around the air bag was faulty and that the dashboard, strap, and air bag needed to be replaced. The dealer stated that the dashboard was no longer in production. The failure mileage was 200,000. Updated 07/27/16

- Currie, NC, USA

problem #202

Feb 162016

Grand Cherokee

  • 155,000 miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact noticed that the air bags deployed overnight while the vehicle was unoccupied. The contact drove the vehicle the previous evening and noticed that the check engine light illuminated. The manufacturer was not notified. The vehicle was not diagnosed nor repaired. Three months later, the contact received notification of NHTSA campaign number: 15V046000 (air bags). The failure mileage was approximately 155,000.

- Sterling, VA, USA

problem #201

May 102016

Grand Cherokee

  • 93,191 miles
While at a stop sign, both side air bags "exploded" with a large bang and covered all side windows of this vehicle. We were fortunate that the vehicle was stopped rather driving and possibly causing a serious injury to both my wife and myself

- Alpharetta, GA, USA

problem #200

Mar 162015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Prospect, OR, USA

problem #199

Apr 112015

Grand Cherokee

  • 112,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 112,000. Parts distribution disconnect.

- Mcdermott, OH, USA

problem #198

Mar 232015

Grand Cherokee 4WD 6-cyl

  • miles
2003 Jeep Grand Cherokee. Consumer writes in regards to parts not available to repair airbag recall notice 15V-046.

- Valparaiso, IN, USA

problem #197

Mar 242016

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- St Joseph, MN, USA

problem #196

Mar 012016

Grand Cherokee 4WD 8-cyl

  • miles
2003 Jeep Grand Cherokee. Consumer writes in regards to restraint control module replacement parts not available to repair recall and window motor regulator assembly problems. Also, the passenger and driver side front window motor regulators broke, the cd player malfunctioned, the passenger seat belt pretensioner was inoperative and the brakes were not performing as designed.

- Portland, OR, USA

problem #195

Mar 022015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fletcher, NC, USA

problem #194

Feb 202015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Woodridge, IL, USA

problem #193

Feb 012016

Grand Cherokee 6-cyl

  • miles
2003 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to repair occupant restraint control module recall. Recall # 15V046000.

- Albany, GA, USA

problem #192

Feb 282016

Grand Cherokee

  • miles
I have received many recall notices about the occupant restraint control module for my vehicle. I have taken my car to the nearest Jeep dealership to get it serviced. Each time they say that they do not have the parts to fix this recall. I do see the need to inform me of the recall if the dealership is not taking the recall seriously and are making little no efforts to complete it.

- Orangeburg, SC, USA

problem #191

Feb 062015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cadillac, MI, USA

problem #190

Feb 192016

Grand Cherokee

  • miles
Takata recall - I have received 2 different notices regarding this recall and have called the nearest dealership on 8-19-2015, and 8-14-15 and told parts were not available. Received a new notice and called 2-19-16 and told the same thing....do I have to become a statistic before something is done?? I know my Jeep is an older model but it looks brand new, kept in excellent condition and has only 88145 miles on it.

- Gardnerville, NV, USA

problem #189

Jun 092014

Grand Cherokee

  • miles
We received an air bag recall from you over a year ago (below date is a guess on when service was performed) regarding a recall on the air bags. We had a Dodge/Jeep dealer in indianola Iowa check for recall. That week after we had vehicle back from this dealer, our air bag light came on. I called the dealer and they told me that it was nothing they did, was very rude to us and said they couldn't fix it unless we paid for repairs. The air bag light was not on before we took vehicle to dealer, but after they did whatever to vehicle this is when the light came on. Within this last year I have contacted this dealer and talked with the service manager which he was very rude and I have left messages with the dealer for another manager or owner of the business to call me, and I still continue to wait for a response from them. Is there anything I can do or you to have this recall checked to make sure repairs were done", and done correctly", as with the light on after repairs were made, makes me concerned for the safety of everyone.

- Des Moines, IA, USA

problem #188

Jan 282015

Grand Cherokee

  • 0 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect

- Lynchburg, VA, USA

problem #187

Apr 132015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Harper, WV, USA

problem #186

Apr 202015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair a year ago. The dealer did not give a specific date for when the part would become available. The contact recently received another notification to schedule the same repair. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Chula Vista, CA, USA

problem #185

Feb 122015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was parked, the air bag and seat belt warning lights illuminated. The failure occurred constantly. The contact received a recall notification for the air bags; however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The NHTSA campaign number and failure mileage were unknown. Parts distribution disconnect.

- Chicago, IL, USA

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