10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 45,979 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I own a 2003 Jeep Grand Cherokee limited with 90,000. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windsheild, (2) fogging of front passenger windows, (3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of Jeep. Consequently, (1) the windsheild and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. To correct this problem, a "blend air door" is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. According to the certified service department at the local Jeep dealer and online forums, this has become a very common problem for 2000-2004 Jeep Grand Cherokee limiteds with duel zone ventilation systems.
- Shelby Twp., MI, USA
I turned on the heater/defroster to clear the windshield and only cold air would come out. After speaking to a few dealerships the all agreed on the same problem. It is the blend doors. It will cost me $90 for parts and $600 in labor for a vehicle that I had 4 months and only 44,000 miles. It is hard to drive in the winter with fogged up windows. Not to mention unsafe. I will keep the old parts.
- Cleveland, OH, USA
- the contact owns a 2003 Jeep Grand Cherokee. The vehicle's defroster was not defrosting the windows on the passenger's side of the vehicle. The contact attempted to use all settings to defrost the windows and has been unsuccessful. The contact's rear defrost was operating properly. The contact stated that this failure occurred on 12/18/06. The contact's reference technical bulletin # 2400104, NHTSA item# 10005603; new HVAC sub-assembly replaced blend or recirc door components. The manufacturer informed the consumer the mileage exceeded the limitations of the manufactures warranty at the time the expense was incurred. Updated 01/19/07.
- Richmond, VA, USA
2003 Jeep Grand Cherokee safety issue visibility defroster/defogger system Chrysler knows that there is a problem and should issue a recall on the blend doors before some one gets killed for poor visibility.... they modified this problem in 004.
- Candor, NY, USA
One day I turned on the heat and cold air was blowing from one side of the dash even when I had the heat turned on. I took it to the dealer, and now I have to pay about 1000 dollars to fix it. My car only has 40000 miles Jeep Grand Cherokee 2003.
- Long Island City, NY, USA
In my 2003 Jeep Grand Cherokee the heat on passenger side would not work. Driver side would blow hot air but passenger side would blow cold. I just got it fixed today and the problem was blend air and recirculation doors broken.
- Tucson, AZ, USA
Broken heater and defrost on passengers side. Bad blend doors.
- Tooele, UT, USA
: the contact stated while driving 65 mph, the heater became inoperable without warning. The vehicle was driven to the dealer who determined the blend door needed to be replaced.
- Ramsey, MN, USA
- Webster, NY, USA