10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 93,749 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Transmission coolant line is leaking it's been worked on several times. The motor has air in the coolant system after replacement of radiator. The power steering line was replaced. The back wiper motor does not work. Something inew the dash makes a moving sound after the engine is shut off on passenger side. I had brake lines fixed. The vehicle looses oil on the road due to the line leaking. The back wiper not working makes it hard to see out the back window.
- Thomasville, PA, USA
The heating and air conditioning system does not provide enough air flow to keep the windshield defrosted in the winter or remove humidity in the summer.
- Valley City, ND, USA
Takata recall. The advice is not to drive too much, should I let my wife drive it" my complaint is that there is no thought for the consumer. So why do we have NHTSA? could you answer that question"
- Little Meadows, PA, USA
This is the 2nd time I have had this problem. The heater/blower/vent system failed and no hot air comes out the right side of the car including the defroster which is dangerous. It turns out that there are cheap plastic temperature doors on the heating system under the dash that break. This is a very common problem on 1999-2004 Jeep with dual heating systems. I had this repair done at 72,500 miles and now again at 141,900 miles. Both times the repair was about $1500. The repairs were done on Nov 9, 2009 and Dec 2, 2015. I am taking the car back to the dealer today because the air is still not coming out of the vents properly. I was checking about recalls before I go to the dealer, and I just found this website that describes the common problem and a low cost way to fix it yourself. www.jgcparts.com/jeepheater.html. I hope you can help me and all the others who have had this problem!!!!
- Maineville, OH, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the exterior amber side reflectors did not illuminate while driving 30 mph. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 06E064000 (exterior lighting). The failure mileage was 150,000.
- Lenoir, NC, USA
The contact owns a 2004 Jeep Grand Cherokee. While driving 30 mph, there was a burning odor coming from the vehicle. The contact noticed the resistor pack was melted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.
- Plainfeild, IL, USA
The ac/heater blender door has broken, and it does not allow the heater to work properly and in return does not allow the heater to completely defrost the windshield.
- Fort Lewis, WA, USA
The contact owns a 2004 Jeep Grand Cherokee the contact stated that the driver's side window fell into the door panel and could not be closed. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 64,000.
- Lakewood, NJ, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the front and rear driver and passenger side windows would not open and the dome light was constantly illuminated. The vehicle was taken to the dealer for diagnosis. The technician replaced the wiring within the driver's side door wiring harness. After the repair the failure recurred six times. The manufacturer was made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 70,000.
- Lykens, PA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior lights failed to shut off automatically after entering the vehicle. The contact also stated that the window control module failed to open or close the windows and the door locks failed to function. The vehicle was not taken to a mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.
- Old Town, ME, USA
Dual climate control blend doors have broken, a defect in design that affects all 1999-2004 Jeep Grand Cherokee limited models. There is no hot air available to the passenger side of the cabin, and the passenger climate adjustment is inoperative.
- Lynnwood, WA, USA
The contact owns a 2004 Jeep Grand Cherokee Laredo. The contact stated that while entering the vehicle, she closed the front driver's door when the window fell inside the door panel. The vehicle was driven to a private mechanic where it was confirmed that the window regulator had failed. The vehicle was repaired. The manufacturer was contacted. The failure mileage was 52,000 and the current mileage was 99,000.
- Overland, MO, USA
- Southgate, MI, USA