8.4
pretty bad- Typical Repair Cost:
- $300
- Average Mileage:
- 98,600 miles
- Total Complaints:
- 5 complaints
Most common solutions:
- replace seat frame (3 reports)
- not sure (2 reports)
This is the second time the seat frame has broken. First time, in 2010, the garage welded the seat frame, but it didn't hold. I am nearly 60 years old; I have owned numerous vehicles in my lifetime, but this is the only vehicle I've had this problem with. I have heard from conversations with other people that this is something not uncommon with Jeeps.
- Mark T., Nesquehoning, PA, US
Jeep should fix these front seats. the frame on my 2004 jeep grand Cherokee just cracked. Jeep has hundreds of complaint for this problem / The Government needs to investigate.
- wayne2622, Middletown, NJ, US
I HAVE 2 JEEPS AND BOTH DRIVERS SEAT FRAMES BROKE. THE 2004 GRAND CHEROKEE WAS DIAGNOSE BY THE DEALER/JEEP. JEEP SAID THEY WOULD PAY FOR PART OF THE REPAIRS BUT THEN BACKED OUT OF THE DEAL & CLAIMS THAT THE PART IS NO LONGER AVAILABLE IN THE SUPPLY SYSTEM. I FILED COMPLAINT WITH NHTSA, THE FTC AND THE ATTORNEY GENERAL IN MASSACHUSETTS. NHTSA TOLD ME THAT JEEP IS SUPPOSE TO MAKE PARTS AVAILABLE FOR TEN(10) YEARS AFTER THE BUILD DATE. I URGE ALL OWNERS OF 1999 - 2004 GRAND CHEROKEES TO FILE COMPLAINTS WITH JEEP/CHRYSLER ON THIS MATTER. THEY ARE TRYING TO SWEEP THIS ISSUE UNDER THE RUG. I USE TO WORK FOR THE DEALER THAT I BOUGHT BOTH MY 2003/2004. IT APPEARS THAT THE SEAT FRAME LAST UNTIL AFTER THE VEHICLE IS OUT OF WARRANTY, USUALLY AROUND 50-60K MILES.
- Gordon H., Malden, MA, US
ive found a lot of complaints about the drivers seats frame breaking in 1999-2004 jeeps, especially since these vehicles share same body/chassis and only have cosmetic changes between them.
- Patrick O., Staten Island, NY, US
THIS seat track ordeal SHOULD be under a recall...left front corner of driver's seat track, and also the right rear of the same seat frame/track..metal breaks.
- ddalton, Waleska, GA, US