10.0
really awful- Crashes / Fires:
- 40 / 2
- Injuries / Deaths:
- 36 / 1
- Average Mileage:
- 27,585 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Jeep Grand Cherokee. While driving at various speeds, whenever the accelerator pedal was depressed, the vehicle failed to accelerate. While at a stop sign, the contact attempted to accelerate forward, but the vehicle was unable to move. As a result, another vehicle crashed into the driver side of the contact's vehicle. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle was taken to the dealer where it was diagnosed that the front hood, driver's door, the front frame and panel, the fuel injector, and transmission needed to be replaced. The vehicle was repaired; however, the vehicle was inoperable. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 60,000.
- Whitmore, MI, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Fremont, MI, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Dillion, MT, USA
Was contacted by Jeep about recall several months ago. Have contacted them to schedule repair and they say the parts not available yet. Contacted Jeep recall assistance center and they cannot give any time frame for making the part available. Seems to me it has been long enough that they should be able to give some kind of time frame for a repair.
- Freeland, MI, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/04/16 updated 03/07/16. The consumer stated no repairs have been made. Updated 03/14/16.
- Archer, FL, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 04/07/16 updated 12/14/2017
- Oceanside, NY, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Minneapolis, MN, USA
The contact owns a 2004 Jeep Grand Cherokee. While driving at approximately 35 mph, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
- West Columbia, SC, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not provided.
- Cincinnati, OH, USA
2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete airbag system occupant restraint control module recall notice.
- Jay, ME, USA
The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the air bag warning light illuminated. In addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Akron, OH, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/26/2015
- Yuma, AZ, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/15/2015 the dealer informed the consumer she did not need the hitch installed and it was to protecting in case of an accident. Two days later, the consumer was rear ended. There was no fire or injury. Upadted
- Allegan, MI, USA
On August 21, my son and I were proceeding through an intersection doing approximately 40 mph when an oncoming driver failed to yield and turned directly in front of our Jeep. We were wearing our seat belts. We both sustained head injuries as a result of the crash. I don't remember much afterwards. We are healing and just thankful we are able to tell our story. The Jeep has been declared totaled due to extensive front end damage and a bent frame. Things could have been a lot worse. However, I still have to wonder why the airbags did not deploy.
- Godfrey, IL, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Fredericksburg, VA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
- Woodstock, GA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Columbus, OH, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed was not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Overland Park, KS, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
- Branchville, NJ, USA
- Whitmore, MI, USA