On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Coulterville , CA, USA

I was driving on the highway and hit another car that was stationary on the side of the road. I had impact on the right front passenger side of my truck, flipping their car as well as my truck. My airbags did not deploy. I had no indication lights on my dash and had no known electrical issues. Lucky the car I hit was unoccupied and I recieved a few minor injuries.

- San Jose, CA, USA

The contact owned a 2004 Jeep Grand Cherokee. The contact stated while driving at an unknown speed the vehicle independently drifted into the right lane and the contact correct the vehicle driving back into the left lane. The vehicle then started to sway in and spun out of control colliding with the guardrail. The contact stated the air bags failed to deploy. The contact was transported to the hospital by ambulance as she sustained whiplash and bruising. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The failure mileage was unknown. The manufacturer nor local dealer was not notified of the failure.

- Somerset, NJ, USA

Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and ABS lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle I just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after I got it home and it sat overnight and I had the same problem; I thought I'd left something turned on. Then I discovered that the clock will not go off. I purchased this vehicle on 5/17/2019 as is.

- Mount Sterling, KY, USA

The contact owned a 2004 Jeep Grand Cherokee. While driving 30 mph, the contact crashed the vehicle into a pole. Hillstop motors ignored 2 important safety recalls since 8/25/15. Consumer purchased defective vehicle on 03/29/18. The air bags did not deploy and the seat belt failed to restrain. There were no warning indicators illuminated. A police report was filed and there were no injuries. The manufacturer and an unknown dealer were notified. The vehicle was not diagnosed or repaired. The vehicle was totaled and towed to a junk yard. The failure mileage was 43,000. Consumer stated she suffered physical and psychological injuries.

- Memphis, TN, USA

Takata recall. The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 45 mph, the front driver and passenger air bags deployed without warning. The contact sustained minor burns that required medical attention. The vehicle was driven to the contact's residence. The contact called ilderton Dodge Chrysler Jeep Ram at (336) 804-8536 (located at 701 S main St, high point, nc 27260) and was informed that someone would come out to inspect the vehicle. The contact stated that no one came to inspect the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The failure mileage was 177,000. Parts distribution disconnect. At the time this complaint was filed ilderton had not come out to inspect the vehicle. As of October 25th thery did come and inspect it. It was then returned to contact. Contact has yet to hear response from iderton about the findings. Updated 12/06/18

- Archdale, NC, USA

Takata recall. The replacement part is still not available, according to Jeep, after two years.

- Little Rock, AR, USA

Takata recall - had my 2004 Jeep Grand Cherokee in for the recall in January 2018. They fixed airbag recall and problem seatbelt light constantly being on even when driver is correctly seatbelted in- the light stays on. Now, it is August 27, 2018 and both air bag light and seat belt light are back on. Also, the fuel tank skid plate is completely rusted through. This leaves the gas tank fully exposed, leaving you susceptible to any number of possible scenarios where the fuel tank could ignite, especially if one was to be rear ended by another vehicle. It is not protected by "solution" to replace the tow bar package. I know serveral other people with the same vehicle and fuel tank skid plate rusting through completely. This combination of the takata airbags deploying unexpectedly along with the exposed fuel tank, & truly endangers the lives of the driver, all occupants and potentially anyone else in the vicinity, if one or both we're to explode. Potentially caused me lose of life to those involved.

- Montgomery, NY, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lakeshore Chrysler Jeep Dodge Ram Fiat (330 E howze beach rd, slidell, la 70461, (985) 641-9595) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. * the consumer stated the vehicle was repaired.

- Slidell, LA, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); which indicated that the parts to do the repair were unavailable. The dealer and manufacturer were not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Scottsdale, AZ, USA

2004 Jeep Grand Cherokee. Consumer writes in regards to vehicle accident - airbag and seat belt defect.

- Saint Joseph, MO, USA

Had a car accident few days ago and the air bags did not deployed at either side. Also, the steering column is stack in lower level, the mechanic said it is broken inside, needed to be replaced.

- Oakton, VA, USA

The contact owns a 2004 Jeep Grand Cherokee. While the contact's friend was accelerating from a stop sign, another truck crashed into the front side of the contact's vehicle. None of the air bags deployed. A police report was filed. There were no injuries. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was 204,955.

- Tiptonville, TN, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to dick poe Chrysler Jeep at 6501 Montana ave, el paso, tx 79925 (915) 778-9331 where the vehicle was scheduled to be repaired but the dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect). Updated 09/06/17

- El Paso, TX, USA

The contact owned a 2004 Jeep Grand Cherokee. The contact stated that while driving at 45 mph, another vehicle swerved into her lane and crashed into her vehicle. The vehicle rolled over several times before coming to a complete stop. The air bag warning light was illuminated prior to the crash. The VIN was included in NHTSA campaign number: 15V673000 (air bags) which was scheduled to be performed the week of the crash. The air bags did not deploy. A police report was filed. The driver sustained a concussion. No medical attention was required. The vehicle was towed by the insurance company. The vehicle was destroyed. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 238,000. The VIN was missing a character.

- Dowagiac, MI, USA

I have called 4 times scheer motors in grayling Michigan now none as matt lafontaine they keep saying they will return my call 2 weeks later nothing!!! can you please help me with this ?

- Frederic, MI, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sumter Chrysler Dodge Jeep of sumter, South Carolina was made aware of the recall and stated that parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dalvell, SC, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V673000 (air bags) and 09V117000 (seats). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (roberson Chrysler in salem or) and was informed that the parts for the repair were on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.updated 08/29/17

- Salem, OR, USA

Takata recall it has been almost 1 year since recall but Fiat Chrysler has not made the parts available to dealer. I keep receiving notices but the repair cannot be made until parts are sent to dealers.

- Little Rock, AR, USA

My husband was in an accident on April 20 2017 and he was hit dead on but the airbags did not deploy. However I did receive a recall form and when I called my local Jeep dealer he stated that the issue was already resolved but obviously it wasn't. he was hit so hard the entire steering wheel separated from the dashboard. He was hit on highway 231 traveling toward troy Alabama....updated 06/13/17

- Troy, AL, USA