5.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,154 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Steering became difficult to turn while driving at low speeds. Dealer tested and found that the steering gear came apart internally sending metal fragments throughout the entire power steering system. Dealer found it necessary to replace power steering pump, gear box, radiator fan because it is hydraulically ran through the power steering pump, the return and pressure power steering hoses ect. Dealer repaired at a cost of $2846.53 plus tax. Later I found out there was a recall on the steering gear box however our Jeep was not part of the recall due to the VIN #.
- Aguanga, CA, USA
The steering on 2004 Jeep Grand Cherokee becomes hard at times when I am driving or attempting to park in a parking space. Your web site lists this problem as a recall for this vehicle. I never received a recall notice from Chrysler Jeep, so I called 1-24-06 and was told by Chrysler that the recalls were VIN number specific and my Jeep was not one of them. Chrysler is not taking any action at this time to address this issue for me.
- Southgate, MI, USA
Had a squeaky power steering system on 2004 Jeep Grand Cherokee right from the first day of purchase. Jeep refused to correct the squeak, saying that this was a characteristic of this model.
- Moscow, PA, USA
- Decatur, GA, USA