10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,409 miles

About These NHTSA Complaints:

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problem #8

Sep 152011

Grand Cherokee

  • 104,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that within 2-3 days, the air conditioning unit failed completely. The contact consulted a local mechanic and a local dealer, whom both advised that a red dye would have to be added to the vehicle in order to determine if there was a leak somewhere within the unit. The entire process would take approximately two weeks. The dye was added to the vehicle however, the contact stated that the fumes were offensively strong and toxic, entering through the vents at all times whether the air conditioner was activated or not. The dealer advised the contact that the entire dashboard would have to be removed in order to replace the evaporator coil. The repair would take approximately eight hours for $1,800 at the owners expense. The contact stated that the instructions regarding adding freon to the vehicle advised of a possible explosion, which the contact believed was extremely dangerous. The vehicle was taken to the dealer but the vehicle was not repaired. The contact stated that freon was leaking onto his driveway, which the contact was concerned because it was a toxic and unsafe chemical. The failure mileage was 104,000. The current mileage is 114,000.

- Wayne, NJ, USA

problem #7

Jun 082011

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 71,000 miles
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 45 mph with the air conditioner activated, the contact noticed warm air emitted through the vents with an unusual odor. The vehicle was taken to an authorized dealer who stated the air conditioner evaporator was leaking. The vehicle had not been repaired. The approximate failure mileage was 71,000. Updated 02/17/12 the consumer stated in order to fix the problem, it would require the entire dashboard and steering column to be removed. The failure has occurred twice. Also, the evaporator was replaced. Updated 03/21/12

- South Florida, FL, USA

problem #6

Nov 262007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 32,600 miles
The contact owns a 2005 Jeep Grand Cherokee. The air conditioner would only function properly when on a high setting. The repair shop stated that the wire harness for the blower motor was melting and causing the failure. The dealer stated that a new blower and wire harness was needed. The current and failure mileages were 32,600.

- Pensacola , FL, USA

problem #5

May 132006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 500 miles
: the contact stated while driving 35 mph through an intersection on normal road conditions, the engine stalled and could not be restarted. There were no warning lights prior to the incident. The vehicle was towed to the dealership, who diagnosed a fuel pump and fuel injection pump failure, both were replaced. After this incident, the vehicle presented transmission problems. The contact noticed a loss of power while driving 65 mph on a highway. Intermittently, the transmission made noise when shifted to second gear. The vehicle had been taken to the dealership 20 times, however no error codes identified the defect. In one of the incidents, the yellow malfunction light illuminated and the dealership identified the defect as the computer control module and the driver shaft, both were replaced, however the transmission problem persisted. The dealership determined the vehicle could not be repaired. The manufacturer was contacted who recommended to take the vehicle to a different dealership. The vehicle was not downshifting when going up hills and it would get stuck in second or third gear. The A/C and blower motor were inoperative, the dealer could not duplicate the consumers concern. The key became stuck in the ignition. All the dashboard lights were flashing, the cd player was broke. The brakes and rotors vibrated. The starter was replaced. The driveshaft and heater were replaced. The seats would not move back. The seat belts did not retract as they should. Updated 01/17/07. Updated

- Aliquippa, PA, USA

problem #4

Jan 202006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 21,000 miles
***several problems with 2005 Jeep Cherokee Laredo 3.7*** just after purchasing this vehicle in Feb 2006 dealer had to replace the air conditioner because it would only work at one speed. After that the transfer case and shifter had to be replaced, next the windshield began to leak molding the carpets, next the steering wheel began making loud clicking noise when making deep turns, vehicle also has severe hesitation when going up hills, now my mechanic says there is transmission fluid all under the vehicle. Have also bumped my knee against the key resulting in stalling. Worst of all only getting 12-14 mpg!!!!!!have owned Jeep in the past, very unhappy with this one.

- Bonnyman, KY, USA

problem #3

Jul 312005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 100 miles
Purchased vehicle on 7-31-06. Upon test drive the door locks would nt lock or unlock when using door key (any dr in the car). The remote did work. Salesman told us 2 bring it in if it cont'd. taken in 5 times since the 1st time in October 05', dealerships cannot dupt the issue. Last dealership said that if he toggled switch about 10 times it happened, but that was just "overheating the button & that is normal". problem is I work in a building w/a prkg garage & work all hrs. When I get into my car, 4 safety I lock the drs immed. There have been several occasions where I can't do that & have 2 wait 2 get the car moving over the 15mi an hour 2 lock the drs. Next issue is the delayed engagement in the transmission going 2 rev or drv. The car has been in on 3 occasions for this item of which the dealership clears codes or cannot dupt the issue. This issue became a an issue in a construction zone at a rr track near our home. Gates were down when I drove up & I was 3rd car back, the gates went up, 2 cars went through & I was almost at the tracks when the railroad arms started coming down again. I put on the brakes & shifted to reverse 2 back up & the delay nearly caused the rr arm 2 hit the car. I backed up just enough to clear the rr arm by less than 6 inches. The last item is the A/C. since late March of 06' we have been experiencing the A/C blowing cold, then the air turns 2 warm or hot air blowing from 3 sec 2 minutes of blowing humid air before the system will kick in again with cold air. This has been intermittently like the other 2 items above. 3 times into the dealerships & again it was stated they fixed it when it wasn't or "it's 114 degrees out, it is going 2 blow warm air". "using outside air will make the A/C blow warm air'. the incident date is hard since there are 3 issues so I put the day of purchase. The failures are also hard to calculate, but since these items happen intermittently & or everyday (A/C) I counted 3 mo worth.

- Gilbert, AZ, USA

problem #2

Jun 152005

Grand Cherokee 8-cyl

  • Automatic transmission
  • 300 miles
High side ac valve showing signs of oil leaking around the capped valve. Upon repair it was discovered that the valve and the replaced tube are two assemblies and still leaked freon. Service dealer in trying to stop the leak turned off and discharged the freon with the customer standing in front of the vehicle.

- Scottsdale, AZ, USA

problem #1

Jul 202005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 5,770 miles
Consumer owned a 2005, Jeep, Grand Cherokee Laredo. The air condition had a part that needed to be replaced on 7-18-05. And later on 7-20-05 the blower fan and heater would only work on the highest setting. A part melted, and there were too many amps being driven to the resister. They had to the replace blower motor, relay, resister, and a wire harness.

- Lincoln, NE, USA