10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,350 miles

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problem #6

Jul 152010

Grand Cherokee

  • miles
2005 Jeep Grand Cherokee door panel plastic has become damaged around the door handles causing the handles to become inoperable. Both rear door handles have broken and become unusable requiring the person in the front to exit the car and open rear doors. Both panels in the front are cracked and will most likely fail in a short period of time rendering the car useless.

- Austin, TX, USA

problem #5

Jan 072010

Grand Cherokee

  • 50,000 miles
Blender door on heat/air broken after only 50,000...

- Pikeville, TN, USA

problem #4

Nov 232008

Grand Cherokee

  • 49,000 miles
1. my 2005 Jeep Grand Cherokee unexpectedly can stall, typically when the vehicle is moving at less than 15-20 mph. Unfortunately, no warnings are given by the vehicle as the engine simply stalls and dies. No computer error codes are displayed or registered. The stalling occurs both in forward and reverse. Often the stalling occurs when the engine seems to either down shift or up shift in lower gears. The stalling is a safety issue as the unexpected and unpredictable stalling often occurs at stop lights/intersections or parking lots. The problem appears to me to be a coupling between the computer controller/software, the RPM sensor, and the transmission gear box. 2. the failure is intermittent and unpredictable. When the computer fails to "catch" the rpms fall rapidly and the engine stalls and dies. Consequence is that the vehicle can stop suddenly in the middle of an intersection or parking lot. The failures have occurred multiple times. 3. despite several computer flashes and maintenance on the "solenoid-linear iacv, " Jeep has failed to resolve the problem. Chrysler-Jeep gives the run-around. The dealer says that they can help anymore; the regional manager doesn't recognize it as a safety issue; corporate Chrysler-Jeep doesn't see it as an issue.

- Centreville, VA, USA

problem #3

Mar 012005

Grand Cherokee 8-cyl

  • Automatic transmission
  • 2,000 miles
In reference to 05V396000: Everything stated in the recall applies to my vehicle also even though I have a hemi and its associated transmission. Chrysler customer service has neglected to assist me in assessing the implications of four months of shudder effect on the transmission, engine and frame of the vehicle. Customer service continually hangs up on me while I am explaining the situation. After four months of dealing with the shudder I finally was able to convince the dealers service department that I had a serious problem while driving. They replaced the torque converter. I have a fully loaded 2005 Jeep Grand Cherokee limited.

- Southaven, MS, USA

problem #2

May 192005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 6,100 miles
Since I purchased the car in January I have had about a dozen incidents where upon fully depressing the brake the gas pedal was also pressed accelerating the car. The most frieghtening time was on the 12th. Where the car shot out into traffic and I had to swerve to avoid an accident. It is more likely to happen when wearing more bulky shoes. It is obvious that the brake and gas pedal are improperly located with respect to each other. I have driven many cars over my lifetime and this is the only car that has presented this problem. I intend to bring this problem to the attention of the dealer as well as Chrysler. I have researched several other similar complaints.

- Old Brookville, NY, USA

problem #1

Jan 282005

Grand Cherokee 8-cyl

  • 3,000 miles
Our 2005 Jeep Grand Cherokee 5.7L limited has now on two occasions when stopped and in gear with brake on, rapidly accelerated. Once in reverse, and once in forward. The first time was on Jan 14th when I was behind the wheel waiting for my wife to get in after just backing out of the garage and resting my foot on the brake pedal. Fortunately, just before she stepped into the open door the car accelerated rapidly backward at full throttle until I could hit the breaks hard. The car went approximately 40 feet. Again yesterday as my wife stopped at the side of the road to get our mail, she realized she needed to backup and get closer to the mail box. As she pulled forward-a distance of 10 feed, she came to a gradual stop just before the mail box. The car then leaped forward at high acceleration smashing off two mailboxes mounded on a 4 post splitting it in half, then went approximately 15 feet before crashing through a snow bank and hitting a large wooded hedge. Damage was limited to large scratch in the hood, small dents above head light, dent on front quarter panel, and small dent on right door. We have filed a police report, contacted our insurance agent, and contacted Chrysler who promised to do an investigation next week. My assessment is the break pedal, and the gas pedal is 2.5 inches apart, and when you slowly apply the break it will squash to the point that it is at or below the gas pedal level. If wearing heavy shoes or boots this causes the side of the shoe to hit the gas pedal therefore the rapid acceleration of the very responsive 5.7 hemi engine. We would like very much to notify all who are driving this vehicle to be very careful...as this situation could have been fatal in both situations.

- Newbury, MA, USA