10.0
really awful- Crashes / Fires:
- 15 / 5
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 47,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure. Updated 9/20/2017
- Wimauma, FL, USA
While slowing to make a turn in a left turn lane, right knee contacted the ignition key causing the engine to shut down. I was already braking, so came to stop, without incident, and restarted the engine. Chrysler sent us a notification of recall several months ago and indicated that they would notify us when parts were available to fix the problem. A subsequent notification suggested positioning the seat such that it would keep the knee from contacting the key. This is an absurd suggestion by Chrysler. If I do what their suggestion says, I must drive with my arms almost fully extended, which then means that the driver is not optimally positioned for the air bag protection. I think that the us dept of transportation needs to call Chrysler out on this and get the problem resolved before some unintended consequences occur as a result of their temp fix solution.
- Henrico, VA, USA
This is in regards to Chrysler's recall of ignition switches - P41. A notice that a safety recall was in effect was announced early summer of 2014 and since then Chrysler keeps saying the part is unavailable. It's well over six months since the recall was announced. I have called Chrysler 3 times and they cannot provide an answer to when the part will be available. My Jeep continues to have ignition switch problems, while I drive two small children on a daily basis. It is unacceptable that Chrysler knows about the dangerous switch problem and yet has done nothing to timely remedy the situation and make the part available to affected consumers. It is irresponsible that the government doesn't do more to pressure and fine Chrysler for the lack of urgency being placed on this recall.
- Dallas, TX, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic. The mechanic was unable to diagnose or repair the vehicle. The VIN was included in NHTSA campaign number: 14V438000 ( electrical system) however, the part to do the repair was unavailable. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 40,000.
- Brooklyn, NY, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled without warning. The failure recurred on one other occasion. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 95,000. Updated 03/24/15 updated 9/20/2017
- Detroit, MI, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled. The contact was able to restart the vehicle by shifting into park, turning the key to the off position, and then to the on position. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 ( electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 93,000.
- Creve Coeur, IL, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- White Stone, VA, USA
Engine quit while own shifting on automatic transmission. Went out of gear and had to pull a side without engine power.
- San Diego, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at approximately 40 mph, the instrument panel lights flashed. The vehicle was taken to an independent mechanic where the transfer case and unknown systems were reset. The vehicle was not repaired. The contact received NHTSA campaign number: 14V438000 (electrical system) however, the part was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
- Thousand Oaks, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure.
- Charlotte, NC, USA
I have been having issues with my Cherokee since early 2007; multiple issues including the car stalling, check engine light coming on/off, all the dashboard lights turning on and off and multiple attempts in getting the car to turn on. I have taken the car to multiple repair shops; both dealership and local repair shops looking for answers. I have been given the same diagnosis each time; the transmission control module is faulty. The transmission control module has been replaced (3) times and works for a little less than a year and then the problem returns. I first heard of the safety recall - ignition switch P41/NHTSA 14V-438 (as I later learned) from the media. I called the nearest dealership to inquire on when I could bring the car in for repair. They said they didn't have the part and to call back when I get a letter saying the part is available; that was almost 6 months ago. In the meantime I have also received a letter from Chrysler informing me of the recall. That came almost 3 month after the recall was on the news.yesterday, while driving my car all the dashboard lights came on and off and my car momentarily stalled while driving down the highway. These are the same issues I've been having where the transmission control module has been replaced and reading the symptoms of this ignition switch problem, I think they are related. I called Chrysler's recall assistance center today and was on hold for 2 hours before I gave up. There was no way to leave a message for Chrysler to call me back. The recall has been in affect since July 2014 and has not been resolved in a reasonable time. I am afraid to drive my vehicle as it is a safety hazard to myself and others. This is causing a lot of difficulty for me as this is my only mode of transportation and there is no repair in the foreseeable future.
- Avon, CO, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while at a stop light, the vehicle stalled without warning. The vehicle was able to restart but the failure recurred multiple times. The contact also stated that the lights on the instrument panel intermittently failed to illuminate. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part for the recall repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
- Tuson, AZ, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle stalled on several occasions. The vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the delay. The approximate failure mileage was 140,000. Updated 04/06/15 updated 11/2/2015
- Winston Salem, NC, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving approximately 40 mph, unknown warning lights illuminated as the vehicle stalled. The vehicle was able to restart but was not diagnosed or repaired. The failure recurred twice. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the parts needed for repair were unavailable. The approximate failure mileage was 96,000.
- Maples, FL, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Marietta, GA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for the recall repair. The contact stated that the part was not available. The contact had not experienced a failure. Updated 3/31/15 updated 6/23/2015
- Frankin, TN, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
- Wharton, NJ, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at low speeds, the vehicle would stall without warning. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign id number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The approximate failure mileage was 100,000.
- Slidell , LA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the engine seized. As a result, the power steering and brakes failed. The contact mentioned that she received a notification for NHTSA campaign number: 14V438000 (electrical system) back in July of 2014 and a follow up notice in September of 2014. However, the parts needed were unavailable. The vehicle was not repaired. The failure mileage was unknown.
- Indianapolis, IN, USA
- Staunton , VA, USA