10.0
really awful- Crashes / Fires:
- 15 / 5
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 47,962 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2005 Jeep Grand Cherokee. After the vehicle was repaired per NHTSA campaign number: 14V438000 (electrical system), it failed to start. The vehicle was towed to a dealer where it was diagnosed that a new key needed to be made. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 147,219.
- Antioch, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the low beam head lamps, interior lighting, and instrument panel lights flickered. The vehicle was taken to the dealer and repaired per a manufacturer's recall to address the failures. Shortly after the recall repair, the low beam lights failed to illuminate, the instrument cluster shorted out, and the instrument panel gauges failed to function properly. The dealer was notified of the failures and provided no recommendation. The approximate failure mileage was 175,000.
- Princeton, IN, USA
Have a 2005 Jeep Grand Cherokee limited. Issue is starter wiring harness is routed to close to the exhaust manifold. The wires have been melted by the heat. At times the Jeep will not start do to one of the wires condition from the heat. If you drive thru a large water puddle it pulls the wire off the starter & Jeep will not start. You can clearly see the connector is melted do to exhaust manifold heat. I have done a little research & many others have reported similar issues. The wiring damaged is not available for purchase. Also I am positive many people have been charged for a new starter when it is simply a wire connection issue. We have had this issue happen several times in the past 2 years. Only took it happening the second time & I figured out what the issue was. We to replaced the starter to find melted wiring loom going to starter. The issue still comes up from time to time. It is always the blade connection going to starter. Do to the melting of insulation on wires the connector has lost its ability to stay connected.
- White Hall, IL, USA
(my state, zip code & tele no. Are wrong as I'm in the uk) on several occasions the engine dies in motion, on a motorway, street, main road etc. Instrument panel lights go off, loss of power steering & so far I've managed to pull over but was nearly hit by another vehicle yesterday hence this complaint. This problem is extremely dangerous & could quite easily lead to a serious accident. When my local Jeep fixed recalls I asked about the ignition switch problem that I've read about on the internet, asking if they had replaced it and they told me that they had reprogrammed the system so should be okay. Well, the issue is still very much alive and far from okay.
- Colchester, MS, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving, the instrument cluster gauges suddenly shut off. After switching off and restarting the vehicle, the instrument cluster operated normally. The failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 100,000.
- State Line, MS, USA
Car engine stops and can not restart lights go off no breaks or steering!! have to wait for 15-30 mins. Before it will restart. This has been happen about 2 to 3 years!! contact Chrysler and several dealers and they tell me they don't know anything about this problem. This is happen to people in all states with this make and models moving, stationary on city street highway and turning!! Chrysler and dealers says they don't know what the problem is!!
- Grundy, VA, USA
The contact owns a 2005 Jeep Grand Cherokee. While the vehicle was parked on an incline, it began to roll backwards. The vehicle crashed into the bay and became submerged under water. The vehicle was towed to an independent towing lot. A police report was not filed and there were no injuries. The vehicle was not diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 13V175000 (electrical system, power train). The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
- Millsboro, DE, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Granby, CO, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. When the vehicle was being driven at lower speeds, it would stall without warning. The vehicle would have to be restarted in order to operate normally. The approximate failure mileage was 86,000. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Gettysburg, PA, USA
While driving the vehicle in drive it slips into gear 3 by itself and when I attempt to accelerate its in limp mode. I always have to pull to the side and shut the vehicle on and restart it several times before it actually shift the ( D ) drive.
- Irvington, NJ, USA
The contact owns a 2005 Jeep Grand Cherokee. While the vehicle was being repaired for NHTSA campaign number: 14V438000 (electrical system), the dealer also remedied NHTSA campaign number: 13V175000 (electrical system, power train). After the recall repairs were completed, the vehicle experienced a failure with the transfer case changing gears to an improper gear while driving. Prior to the repairs, the vehicle operated as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
- Richmond, VA, USA
On 04/23/2016 I took my vehicle for a recall, P41 / NHTSA 14V-438 today is 7/10/2016 and the vehicle has done the same thing twice, all of a sudden all the lights in the dash board go on I loose power and after a while it starts up again. Like I said before this has happen twice now I lost my cruise control and a service electrical brake system is coming on and engine light. I fear that this is going to cause me to have an accident one day and there for I have been using only secondary roads that don't have much traffic.
- Montvale, NJ, USA
The contact owned a 2005 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled. The contact lost control of the vehicle and crashed into a tree. The contact and her son were injured and transported by ambulance to a nearby hospital. The contact stated that the failure was identical to NHTSA campaign number: 14V438000 (electrical system). The vehicle was destroyed. The manufacturer was notified of the failure. A police report was filed and the vehicle was towed to a local mechanic and the dealer. The failure mileage was 130,000.
- Rome, GA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Loxley, AL, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- West Palm Beach, FL, USA
I made an appointment at paulding Chrysler Jeep Dodge in dallas, ga on 5-17-16. This appointment was scheduled one week prior to 5-17-16 to replace the ignition switch (P41) and to update a computer system (P73). I was told that the ignition switch was in stock. I brought my vehicle in for the repair at 0830 on 5-17-16. I received a phone call @ 1300 from one of the service managers (nate) telling me that the part was not in stock to replace the ignition switch and I would have to bring it back in when the part was available. When I picked up my vehicle that afternoon I was told that the dealership would contact me and reschedule an appointment for the replacement of the ignition switch. Since then, I have not heard anything from the dealership and my vehicle has lost power 3 times after I picked up my vehicle. I was backing out of my driveway when the vehicle lost power the first time and twice sitting at a red light. I need this resolved right away. I am a home health rn and I drive all day seeing patients.
- Powder Springs, GA, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 5 mph, the vehicle stalled without warning. The vehicle was able to be restarted after the first attempt. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact received notification of NHTSA campaign number: 13V175000 (electrical system, power train); however, the parts were unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
- Issaquah, WA, USA
The contact owns a 2005 Jeep Grand Cherokee. While the vehicle was parked, the ignition key failed to turn to the off position. As a result, the key fractured in the ignition. In addition, the passenger side air bag warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken to a dealer where it was diagnosed that the key would need to be replaced with a new one prior to the recall remedy being performed. The manufacturer was notified of the failure. The failure mileage was 145,000.
- Columbus, GA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification NHTSA campaign number: 14V438000 (electrical system); however, the parts to do the repair were unavailble. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel warning light and the engine warning light illuminated. The oil was checked and no failures were found; however, the fuel warning light remained illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. Parts distribution disconnect.
- Montgomery, AL, USA
- Knoxville, TN, USA