10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Apr 262005

Grand Cherokee 4-cyl

  • Automatic transmission
  • miles
While driving on a busy streetwith my 2 children in the car, I had to stop @ a red light and when the light turned green, I proceeded to go but couldn't and realized that the car had shut off. I tried to restart the car in a hurry due to oncoming traffic but was unable to. Finally I find the hazard lights and put them on to let people know that my vehicle was stalled. I had to take the key completeley out and put it back in to restart the vehicle. I could've had an accident. Took the car in and left it there for 3 days and the dealership stated that there was nothing wrong with my car and to take it home. So I did. I went out of town that weekend and the same thing happened with the exception of the vehicle was actually in motion when it shut off for the second time on a another busy street. I quickly turned on the hazard lights and once again had to restart the vehicle. As I was making my way back into to town, the check engine light came on and I took the car back to the dealership for another 3 days all for them to say that they reprogrammed the transmission and engine computers and that should resolve the problem. But it didn't... it shut off again about a week later right after I dropped my kids off at school. This is ridiculous and is a safety hazard. I took it back again, keep in mind this is the third time...this time they changed out the ignition cylinder after 4 days. I have only had it back now for 4 days and once again the car shut off at a light on a busy street. So the people at the dealership will be seeing me again!!! this is dangerous and very inconvienent for me and my family.

- El Paso, TX, USA