10.0
really awful- Crashes / Fires:
- 23 / 1
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 70,357 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
All the electrical stuff on my car flashes on and off or will just go completely blank for awhile while I'm driving this includes speedometer and all my lights and windshield wipers which is very much needed to drive safely it appears that the car shuts off but it continues to run and I've done research and it is my ignition switch I saw that there was a recall on it already and I called and they told me they wouldn't fix it I'm not sure how all of this works so I'm writing you guys for help. When it had first happened I was going about 60 mph down the highway in the rain in Washington state I feel very unsafe in this vehicle now I can't take the chance of being on the freeway and this happening again in the rain the speedometer wasn't so scary but when your windshield wipers go out while it's raining and you're driving on the highway it's pretty scary and very unsafe for everyone. The video I have is another day it still continues to happen it was too risky to try and take videos of it the first time. So I guess I can't upload videos on here the picture it looks like I could be parked but I do have a video that I can send in to you guys if you provide me with an email
- Aberdeen, WA, USA
The consumer owns a 2005 Jeep Grand Cherokee. The cobsumer stated that while pulling into the driveway, the vehicle independently accelerated and crashed into the garage. As a result, the consumer's vehicle destroyed another vehicle that was parked in the garage. The driver sustained injuries to the chest and arms. The seat belt failed to restrain the driver and the front driver's and passenger air bags failed to deploy. Medical attention was received. A police report was not filed. The manufacturer was not contacted. The vehicle was not taken to the dealer for diagnostic testing. The failure mileage was 54,000. The VIN was unknown.
- Placerville, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving 55 mph with the accelerator pedal depressed, the speed decreased. When the brake pedal was depressed, the vehicle hesitated forward with force. The contact stated that the ABS, tracker control, service electrical braking system, and service 4 wheel drive warning indicators illuminated. The contact continued driving home as the failure continued. The vehicle was taken to an independent mechanic, but no failure code was found. The contact stated that the brakes, rotors, and calipers were replaced, but the failure continued. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 240,272.
- Lone Oak, TX, USA
The contact owns a 2005 Jeep Grand Cherokee. While the cruise control was engaged at approximately 70 mph, the vehicle erroneously accelerated to speeds above 90 mph. The vehicle slowed down after applying the brakes. When the brake pedal was released, the vehicle experienced unintended acceleration again. The driver forced the transmission into the park position to stop the vehicle. The vehicle was towed to an independent mechanic. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 245,247.
- Kansas City, MO, USA
My vehicle has, on multiple and separate occasions, spontaneously accelerated. Thankfully no one and nothing has been hurt yet because I had time to throw it into neutral and stand on the brake, but it's a matter of time. Someone will get killed if this issue isn't fixed soon as I assume there are tons of these on the road.
- Spencer, WV, USA
The contact owns a 2005 Jeep Grand Cherokee. While depressing the brake pedal, the contact started the engine and placed the gear shifter in drive. Suddenly, the vehicle inadvertently accelerated and struck a parked vehicle. The police and fire departments were present, but no reports were filed. There were no injuries. On two previous occasions, the vehicle was taken to baxter Chrysler/Dodge/Jeep (2010 S 124th circle, la vista, Nebraska 68128) for the same failure in January and March, but the dealer was unable to duplicate the failure. The vehicle was never repaired. The dealer and manufacturer were not contacted for the recent failure. The approximate failure mileage was 112,000.
- Omaha, NE, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving 58 mph, the accelerator pedal was applied and traveled to the floorboard. The contact depressed the brake pedal, but it also traveled to the floorboard and failed to respond. The vehicle continued to accelerate forward and the rpms increased. The vehicle eventually came to a stop. There were no warning indicators illuminated. The vehicle was towed to the contact's residence. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 161,679.
- Entiat, WA, USA
Ok I'm fully aware my vehicle is under 3 recalls well technically speaking 2 cause ones a recall on the recall waiting for that recall to be recalled. This whole process is insane my vehicle has turned off while driving has unparked itself shifted on its own had the lights flicker I have even been pulled over mutiple times for these problems twice when the Jeep decided it was gonna stop accelerating 3 times because the lights start flickering sometime just inside sometimes just the outside and most recently all the lights just stopped working vehicle still running made it about 10 feet after the lights went out and sure enough before I could even pull of tbe road blue lights I've had the vehicle less then 60 days it's stalled while sitting still it's stalled while driving it's shut off while idle and while driving. Its shifted on its own while driving and idle most recently I was checking the transmission fluid with the car in park in my driveway the support arms are dead so I used my handy dandy block O wood to hold it open well I pull the dipstick from the transmisson it was a little low so I turn around to grab my funnel and a bottle of fluid and I before I can even turn all the way around my parked car is rolling towards me and so I didnt get pinned between my Jeep and my shed I tired to step into the vehicle to prevent my legs from getting stuck well I'm pretty tall and my head hit he hood witch lifted it slightly and my block O wood fell out witch lead to the hood pushing my face into the running car luckily a busted flip and a slight burn to my neck was all that happened now I understand that a block O wood is not standard safety equipment and I understand that a car rolling in netural a couple feet will more then likely not pin anyone but all I knew was the parked car was moving I didn't know if it was gonna speed up or what I need more room
- Simpsonville, SC, USA
Electronic shifter module had gone out. Park reverse neutral in and drive are the only functions available. To downshift from drive fourth, third, second, and first have lost all ability. Primarily the driving of the vehicle is through the streets of san francisco and the ability to downshift is necessary to avoid collision and to climb the steep hills. Not only for myself, but for anybody else with this problem for example: Driving to an exit ramp from speeds of 65 and needing to decelerate to 25 would be very difficult and major where on the brake system. Now for climbing the hills of san francisco in a high gear puts a major stress on the transmission. Please take into consideration that the electronic shifter module should be recalled for safety. This vehicle has already been recalled for an ignition and has been replaced but I received several notices from Jeep starting out as simple and is nicely put his please see your service dealership there is a recall and to the extreme of receiving notices that said your vehicle has a recall and you are putting other peoples lives in danger by neglecting to have it fixed. I have done my homework and the ignition and was told from a dealership that it was not necessary since I only use the key with no keychain. I have also done my homework on the electronic shifter module and there are many people who have made videos or testimonies about their Jeep having the problem of the ability not to downshift through the electronic shifter module. In the past 12 years I pray that there has been no accidents in direct relation to this electronic shifter module but if you're a driver you know that every gear on the vehicle is there for a reason and rely on the safety of the vehicle.
- South Lake Tahoe, CA, USA
The contact owned a 2005 Jeep Grand Cherokee. While driving approximately 30 mph, the vehicle experienced unintended acceleration and the speed increased to 80 mph. The driver lost control of the vehicle and crashed into a utility pole. The driver sustained injuries to the neck, back, left arm, and left foot, which required medical attention. The vehicle was destroyed and towed. A police report was filed. The cause of the failure was not determined. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 200,000....updated 07/10/17..updated 07/13/17
- Pensacola, FL, USA
The contact owned a 2005 Jeep Grand Cherokee. While changing lanes at approximately 40 mph, the vehicle accelerated independently without warning. The brake pedal was depressed and failed to respond. As a result, the contact crashed into another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed. The manufacturer and the dealer were made aware of the failure. The failure mileage was 73,000.
- Knightdale, NC, USA
Vehicle completely shuts off while driving, with 4 attempts by the dealership service, vehicle continues to shut off while driving.
- Carmel, NY, USA
Vehicle will not shift into correct gear when accelerating from a dead stop. Tops out at 3,000 rpms at 60mph. This is an intermittent problem. But will at least happen 2 times a day. When it happens you have to pull over and shut off the engine off and restart. This most likely will fix the problem. This is very dangerous when in traffic. This typically happens when you stop at a traffic light and start to take off. I had the censers changed in the transmission but didn't fix the problem. The vehicle has less than 100,000 miles on it. It is getting worse every day know.
- Bowling Green, KY, USA
I was leaving the car wash and after putting the Grand Cherokee in drive with my foot on the brake it accelerated on its own and the brakes were not responsive. Unable to stop or slow down, to avoid traffic, I crashed into a stone wall. The car is totaled and I had serious injury to my head as the airbag also did not deploy.
- West Nyack, NY, USA
A few weeks/months after the purchase of my Jeep about 2 years ago, I noticed that my cruise control had stopped working and the ABS light had come. I checked my fuses and relays and they were ok. Then a day or so later I was driving on the interstate and my check engine light and my brake lights came on. My Jeep then seemed to downshifted itself. It felt as if the transmission had locked up, it slowed to about 30mph and would not shift onto another gear. I pulled over killed the motor. After a few attempts to drive it, I turned the key over and noticed the break and engine lights were off so I attempted to drive home and was sucessfull. This started to happen more and more often. I noticed that it mainly happened when either I was running my ac or it was wet/raining outside. I then started researching Jeep problems and recalls. I came across the daminoncrysler recall no. 13. the recall had described the issue I was having, so I researched my VIN and it staled that the recall no. 13 has already been completed on Jeep. Now my Jeep is stuck in limp mode and will not reset. It will not shift and the ABS, brake and engine lights stay on. Is there a way to find out exactly what service did they did when it was recalled in 2005 (if any)? I dont know what to
- Poplarville, MS, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving at various speeds, the vehicle would suddenly shut off. The contact also indicated that the speedometer did not function. While depressing the brake pedal, the brakes malfunctioned and the vehicle would not stop. The cause of the failures were not diagnosed or repaired. The manufacturer was not notified. The recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 70,000.
- Dallas, TX, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle decelerated, the rpms revved, and the ABS warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the speed sensor and the tire sensor needed to be replaced. The vehicle was repaired. In addition, the contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 96,000. The VIN was not available.
- Palm Beach Gardens, FL, USA
I have had issues with this vehicle recalls P73 and 41 for over a year. The truck has been sitting in my driveway for a year!!! I have notified Jeep numerous times, and yet the part has not been produced. I have been left with no car for 1 year. I have had to pay for uber, taxis, rentals, buses, trains, and have walked everywhere due to this recall. It has drained my battery. Jeep has not once compensated me. Every time I call, they say next month. This had been for one year now! the car lost power while driving on the interstate on 66, 395, and 495 interstates. What is it going to take for Jeep to do something? I had one rep said we'll reimburse me, how are you going to reimburse me, for a part that's not even in production. I reported this issue to the Jeep dealer where I reside last year about the lights flickering and the please fix the electrical brake system error, the refused, because they stated, they never saw it. I was told I can rent a car for them, on my own dime for $40 a day!! I shouldn't have to when it's Jeep's recall. I have lost out on jobs, because of transportation. This is really serious.
- Fairfax, VA, USA
In rush hour traffic, the car would lose power everytime the car came to a stop or idled. 3 days later, the car lost power in speed limit traffic after going over the railroad tracks. Since then, it loses power at every stop. If I am not aware, the car rolls into oncoming traffic! I took the car to my nearest dealer. They confirmed that it was the ignition switch that has been recalled and a part hasn't been sent to dealers. I called Chrysler and all they did was put me on a list! they apologized for me not having a car to drive and that was it! they would not provide me with a timeline of when the part would be ready. They refused to provide me with a loaner vehicle while it was off the road. I have lost my mode of transportation unless I want to risk my and my family's life, and they say there is nothing they can do even though they are at fault!
- Eastman, GA, USA
- Seminole, FL, USA