3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,642 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While shifting from forward to reverse, front end thumps loudly. Took vehicle to dealer and was told there is a rubber spacer that has failed and that they would need to order the part. The dealer then informed us that this part was on back order and that we should be careful while driving, sue to the fact that if this connection where the rubber was breaks, it could cause us to crash. We have checked with several dealers and local mechanics and all state the same and that the part is still on back order.
- Cape Coral, FL, USA
I was driving my 2005 Jeep Grand Cherokee with 46560 miles on the highway when I encountered heavy traffic. Traffic slowed down to a crawl so I turned right to change lanes. As I turned, the left front wheel fell off my vehicle and I could not move. The upper ball joint had completely separated from the socket. I have contacted Chrysler and am awaiting a response.
- Glastonbury, CT, USA
No events lead to failure that can be recalled. The upper driver's side ball joint separated from the knuckle, causing complete loss of control, fortunately, the car was traveling at only 15 mph. This was witnessed by an oakland county (Michigan-home of Chrysler headquarters) sheriff. Upon my investigation, I found reference to at least 4 Chrysler SUV products with an uncommonly high rate of failure of the ball joints.
- Rochester, MI, USA
On September 10, 2005 while driving on the road and the vehicle shook. Originally thought it was a flat tire, but there was not a flat tire. Vehicle is at dealership, there are no codes showing up, have to wait for the problem to happen again, it shakes as if as going down road at 55 mph with a flat tire. The steering wheel was shaking and the vehicle seemed sluggish like it did want to go. When slowing down the vehicle the vibration would slow down. Then, on September 22, 2005 went to apply the brakes and the light came on in the dashboard. After another five or six miles the brake pedal started vibrating, but like a smaller vibration compared to the vibrating. The dealership is looking at the brakes now also.
- Brandon, MS, USA
While driving down the street at 15 mph and the front right tire came off, including the wheel and part of the axle. There was no warning before the accident. The tire hit a car that was empty. The police did not file a report. The owner went to the dealership, and told them about the problem. The dealer had the vehicle towed, and Chrysler was contacted. The Chrysler representative did an inspection. Chrysler sent a letter notifying the owner that there was nothing they could do. Dealership will not even give the owner a loaner vehicle. The problem was not reported to the insurance company. Owner did not feel that insurance company should be contacted since it will cause his insurance to go up. Dealer stated that there was nothing they could do, and they had no idea what could have happened. There were no injuries.
- Anaheim, CA, USA
- Edwards, CO, USA