3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,380 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On a cold day, my husband was sitting in his 2005 Jeep Grand Cherokee with the defrosters on. He heard a pop and saw the windshield crack from left to right. The car was not moving and nothing had hit the windshield. There had not been a chip or crack before this happened. The windshield cracked for no apparent reason.I called Chrysler to report the incident. The service rep told me that the same thing had happened to her. I was told to take it to a Jeep dealership to have it looked at, which I did. After 6 days of giving me the runaround, Chrysler said that they will not pay to have it repaired because it is out of warranty.I looked on the internet and saw that other people have had the same problem. The dealership told me that they had just had a Jeep with the same problem the previous week. A second service rep at Chrysler had told me that she had the same problem. It obviously was not an isolated incident.
- Easton, PA, USA
I own a 2005 Jeep Grand Cherokee that has 4 interior door handles broken. To get out of my car I have to roll down my window, open my door and then open the rest of the doors for my 3 kids. This is a scary situation in case I am involved in an accident and there is a fire. If my Jeep turns off how am I supposed to roll down the electrical window and escape out of my car. Our safety is in great danger because of defective door handles that are not even forced and break off so easily. Another problem I have with my Jeep is that when I start it and start driving, the electrical brake system light, the engine light, the ABS light and some other light turn on. After the lights turn, the speedometer will no longer work, I can't see how many miles per hour I am driving. I have to turn of the Jeep, restart it and that will make the speedometer work but the engine light will not go off. In a couple of occasions I have come to make a complete stop with the vehicle and all of a sudden it will turn off dead. I have to put the vehicle in park and restart it again.
- Sullivan City, TX, USA
The passenger side window on my 2005 Jeep Grand Cherokee Laredo will not roll up (after dropping down into the door on the highway).
- Framingham, MA, USA
: the contact stated while driving 35 mph through an intersection on normal road conditions, the engine stalled and could not be restarted. There were no warning lights prior to the incident. The vehicle was towed to the dealership, who diagnosed a fuel pump and fuel injection pump failure, both were replaced. After this incident, the vehicle presented transmission problems. The contact noticed a loss of power while driving 65 mph on a highway. Intermittently, the transmission made noise when shifted to second gear. The vehicle had been taken to the dealership 20 times, however no error codes identified the defect. In one of the incidents, the yellow malfunction light illuminated and the dealership identified the defect as the computer control module and the driver shaft, both were replaced, however the transmission problem persisted. The dealership determined the vehicle could not be repaired. The manufacturer was contacted who recommended to take the vehicle to a different dealership. The vehicle was not downshifting when going up hills and it would get stuck in second or third gear. The A/C and blower motor were inoperative, the dealer could not duplicate the consumers concern. The key became stuck in the ignition. All the dashboard lights were flashing, the cd player was broke. The brakes and rotors vibrated. The starter was replaced. The driveshaft and heater were replaced. The seats would not move back. The seat belts did not retract as they should. Updated 01/17/07. Updated
- Aliquippa, PA, USA
- Chicago, IL, USA