10.0

really awful
Crashes / Fires:
13 / 3
Injuries / Deaths:
9 / 2
Average Mileage:
49,937 miles

About These NHTSA Complaints:

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problem #723

Jun 152024

Grand Cherokee

  • miles
I am experiencing so many problems with my jeep. It shift out of gear then start shutting down. Lights appear all across the dash board. At times, I have difficulty in shifting gear.The clutch slip and I get this burning smell. Then engine light comes on. It slow to move after shifting it into the forward gear. Sometimes it doesn't move when I shift it into the forward gear. Then when it does, it start bucking and kicking while driving. It slows down even when you press the gas pedal. Lastly, I have major problem with my a/c. It runs cool for a second and then completely shut off.

- Stonemountain, GA, USA

problem #722

Sep 282023

Grand Cherokee

  • 175,000 miles
The contact owns a 2006 Jeep Grand Cherokee. The contact stated while driving at approximately 55 MPH and attempting to merge into traffic the vehicle stalled. The contact stated that several unknown warning lights illuminated; however, the vehicle coasted to a stop and all the electrical power had failed. The contact turned the ignition to the off position and waited before restarting the vehicle and the vehicle returned to normal functionality. The contact stated that the electrical failure and the vehicle stalling were intermittent at first, but have since become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the braking system needed to be replaced. The vehicle was repaired; however, the stalling and electrical failure reoccurred. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V438000 (Electrical System). The failure mileage was approximately 175,000.

- Felton, DE, USA

problem #721

Nov 022023

Grand Cherokee

  • miles
The ignition I believe lost connection with the key fob. Multiple times while driving the vehicle will randomly just die. An when trying to start sometimes it does nothing unless you push key in a certain way.

- Northwebster , IN, USA

problem #720

Oct 262023

Grand Cherokee

  • miles
While driving on the highway the entire car suddenly shut off, on three separate occasions. All the lights lit up on the dashboard then the car would not accelerate. I turned it off when I reached the shoulder, waited about a minute then turned the car on again. I am grateful my daughter and I are still alive. I've had it in the repair shop for a month. They replaced the brake system and dealt with grounding issues but, they cannot figure out why it keeps happening. This is a very serious issue and I see that others have complained about it. Yes, the car is old and has over 175,000 miles on it but I see that this is a common problem so it should be addressed.

- Felton, DE, USA

problem #719

May 162023

Grand Cherokee

  • miles
driving down the road my head lights with flicker on and off and its making the lights inside the jeep go on and off as well reported this awhile ago as well due to the face that tis is not safe while going down the road sometimes it will shut off on its own while driving and then it will come right back in like nothing happened

- Madrid , NY, USA

problem #718

Apr 042023

Grand Cherokee

  • miles
If vehicle sits for more then 8 hours you can drive it - but once the vehicle has been turned off Vehicle will not turn on for more then 5-10 seconds and will just turn off. Sometimes it says invalid key when it-??s the primary key and not spares. Acts as if it has kill switch. Problem keeps happening constantly

- Belleville, MI, USA

problem #717

May 042022

Grand Cherokee

  • miles
The vehicle's gauges will turn off while driving randomly. The speedometer, odometer, tachometer, fuel gauge will all zero out for unspecified amounts of time. Sometimes 10 seconds, other times until the vehicle is started back up. This occurs when the vehicle is in motion. So, is very dangerous. Sometimes it causes the car to completely shut off and come back on. While shut off, the car sounds like it is struggling to continue its forward progress. This happens occasionally. Once the car corrects itself, the check engine light appears. After starting the car 2-3 times, the misfire corrects itself. I did a previous report related to the air bag light is on, but not sure if it is related with the same electrical problem.

- Coral Springs, FL, USA

problem #716

Dec 132021

Grand Cherokee

  • miles
There wasn-??t an accident while driving my vehicle (thank god). My key stopped working for my ignition. I had an ignition recall on my vehicle (as to what the dealership told me). My vehicle has now been with the dealership since around Christmas maybe even a little bit before that. They did my ignition recall as to what was wrong with the vehicle. So they say.. it was towed in because it would not turn over.. they gave me a new key and put in a -??new ignition-?? and still would not turn over. The dealership said my key would not flash over with the computer? Also, stating I needed a new skim module. Which they stated that Chrysler discontinued that part. I was not offered a rental.. which is fine I guess.. I-??m a single mother of two kids. It has now been about four months about. I have never had in my life had the problems that I do now. My job is about to fire me, completely. The problems that I have had getting my children to and from school and doctor appointments, etc. I-??m really at a loss for words. My vehicle had no problem starting before the ignition - key - issue. I really don-??t know what else to do.

- Roscommon, MI, USA

problem #715

Nov 012021

Grand Cherokee

  • miles
While driving all dashboard and exterior lighting goes off and engine and brakes seem to be impacted. Possibly an ignition switch failure.

- Birmingham, AL, USA

problem #714

Jul 012019

Grand Cherokee

  • miles
The Jeep dealer replaced my ignition switch that was part of the 2014 ignition switch recall. My Jeep continues to lose power after successfully turning on. It will turn on for a less than one minute, all the lights on the dash board will turn on, and the engine will have sudden loss of power. It can take up to an hour to get it to turn back on without it losing power again. If driven after it turn on without waiting at least 2 minutes, the car will suddenly lose power while in drive. This has been happening on an almost daily basis since 2019, which resulted in it being parked in the driveway for 6 months for fear it would turn off while driving on the freeway.

- Phoenix, AZ, USA

problem #713

Jul 242021

Grand Cherokee

  • miles
The ignition key switch does not work properly sometime I cannot even start the vehicle and sometimes going down the road the vehicle just cuts off with no warning whatsoever, I just got the vehicle and was not told by the dealership that the vehicle had this problem, had I known I wouldn't have bought it, , are there any recalls on this vehicle about this problem ? It needs to be fixed its very unsafe, Thank you

- Willis, VA, USA

problem #712

Feb 182021

Grand Cherokee

  • miles
When putting the vehicle in drive it will light up and say it is in every single gear and runs in a very high gear and will not shift out of that gear

- Traverse City, MI, USA

problem #711

Jan 222021

Grand Cherokee

  • 161,000 miles
During routine visits to my neighborhood supermarket, I've noticed while driving the RPM meter was going up and down at a stand-still. Now the vehicle was maintenance regularly and I have had issues before I've replaced the egr valve, throttle position sensor, spark plugs, PCV valve, automatic transmission oil cooler, A/C compressor even replaced the crankshaft position sensor. The truck also seems to lack power either that being an old software that it is using or the overall drivetrain is just abysmal. There also seems to be a loud thud that comes from directly under the vehicle when engaging P R N & D. either the bushings are worn or the driveshaft is worn. The truck has been multi point checked at a local cdj dealership and it passed. Also the ignition switch was replaced on a recall. Going at low rpms, I also noticed that when going from 15-30 mph there seems to be a delay in travel as the truck will seem to be lagging or wants to slow down when my foot isn't on the accelerator. When in motion, going around 60-80 mph, the vehicle seems to have a moderate shake as in it vibrates from the undercarriage into the cabin area. It will feel like you're on a rollercoaster and the vehicle is just rumbling down the road. It feels safe at times, but when the 'service 4WD' light appears it becomes almost frightening to drive the truck as it requires more attention then any other vehicle I've encountered. Also going back to the lag, you'll hear a chain-like sound as if the differential has an issue. I've gotten most of the front-end replaced: Tire-rods, ball-joints, cv-shafts/axles, struts, stabilizer links and more. Now when turning the truck, there seems to be a lack of power as well. I had the battery and alternator tested and they both came back good. I find it hard to believe that internally the truck just wasn't meant to hold up.

- Chicago, IL, USA

problem #710

Jan 142021

Grand Cherokee

  • 102,567 miles
When driving the dash lights will come on heater stops working making it unsafe

- Coventry, RI, USA

problem #709

Nov 262020

Grand Cherokee

  • miles
When the lighting bolt came on my car went limp it almost caused a major wreck on the highway

- Kernersville, NC, USA

problem #708

May 112020

Grand Cherokee

  • 126,633 miles
While driving all instrumentation, gauges, and warning lights flash on and off as if you are starting the vehicle up. During this electrical 'fit' the heater fan stops, all bells and whistles also click and chime. First time it happened the vehicle stalled shortly after leaving driveway, I rolled to the curb, put it in park and shut off key then restarted. No issues for weeks until it happened again, this time under power at speed on highway lost all lights and windshield wipers, but vehicle continued to run. Sometimes the electrical fit self-corrects, other times you must shut off and restart to clear issue. Took it to dealership several times but on each occasion they couldn't duplicate issue. On one trip they blamed the ignition switch and replaced it as part of recall, but the issue continues to happen. Next visit they blamed the aftermarket remote starter which has been in the vehicle since bought. But to eliminate the possibility, I bypassed the remote starter for months and issue still happened. Happened again today so I searched on-line and found hundreds of similar issues reported. One report pointed me here to find many similar official reports so adding mine here. Dangerous when on highway as you never know when it might leave you without power. Frustrating to see so many others have same/similar issue and Jeep/Chrysler doing nothing about it.

- West Hartford, CT, USA

problem #707

Feb 282020

Grand Cherokee

  • 150,000 miles
Driving at a speed of 60mph - all my instrument panel lights started flashing, the car loss all power and turned itself off. I was able to muscle car to shoulder. Put back in park and 2007 Jeep Grand Cherokee drove the rest of the trip (10 miles) with no other issues. Very dangerous situation! thankful there was not much traffic when this occurred.

- Belleville, IL, USA

problem #706

Feb 012020

Grand Cherokee

  • miles
Have has to replace water pump 4 times for leaking. Replaced 2 power steering pumps. Transmission and slipped and chirped since I bought it. Noticed metal shaving in my oil.

- Reno, NV, USA

problem #705

Jan 182020

Grand Cherokee

  • 138,000 miles
The vehicle's gauges will turn off while driving randomly. The speedometer, odometer, tachometer, fuel gauge will all zero out for unspecified amounts of time. Sometimes 10 seconds, other times until the vehicle is started back up. This occurs when the vehicle is in motion. Sometimes it causes the car to completely shut off and come back on. While shut off, the car sounds like it is struggling to continue its forward progress. This happens every couple thousand miles (2-3 months apart). Once the car corrects itself, the check engine light appears. After starting the car 2-3 times, the misfire corrects itself and the check engine light turns off.

- Niceville, FL, USA

problem #704

Nov 152019

Grand Cherokee

  • 164,000 miles
My vehicle cuts off while I'm driving some day's on the highway and handle on the passenger side is broken so I can't get out of truck without putting window down and opening from the outside lift gate glass comes open on it own and it speed and RPM goes up on it own with the car cranked and not being driven

- Henderson, NC, USA

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