10.0
really awful- Crashes / Fires:
- 11 / 5
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 42,455 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
- Libertyville, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part. The contact had not experienced a failure.
- Lake View, OR, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was towed to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired but the failure recurred. The battery was replaced on two other occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 85,000.
- Kodak, TN, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Decatur, GA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
- Middlebury, VT, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that parts were not available for repair. The manufacturer had not determined a solution to deter the failure. The vehicle was not repaired. The contact had not experienced a failure. Updated 1/12/16
- Barrington, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. Upon turning off the engine, the key became stuck in the ignition switch. In order to remove the key, the contact had to disconnect the battery. The contact stated that this was a recurring failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was unknown.
- Corpuscrispi, TX, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while attempting to the start the vehicle, the engine failed to start. After finally starting the vehicle and while driving, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact indicated that the recall notice for NHTSA campaign number: 14V438000(electrical system) was received approximately 6 months ago and was informed by the dealer that the parts were not available. The VIN was not available. The failure mileage was 140,000.
- Mahopac, NY, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle stalled without warning. The vehicle was taken to a dealer but the failure was unable to be diagnosed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 55,000.
- Rapid City, SD, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving 20 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, a repair was not performed. The failure mileage was 125,000.
- Plainfield , NJ, USA
2007 Jeep Grand Cherokee. Consumer writes in regards to parts not available to complete ignition switch recall notice. The consumer stated the dealer replaced the ignition switch with the same part that is being recalled.
- Broken Arrow, OK, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- New Kensington, PA, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving at 15 mph, the vehicle stalled without warning. The contact stated that the failure recurred on one other occasion. The vehicle was taken to independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.
- El Cajon, CA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Pawcatuck, CT, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of issue. The contact had not experienced a failure. Updated 04/22/16
- Show Low, AZ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled. After numerous attempts, the vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 55,234. The VIN was not available.
- Abbeville, LA, USA
I was notified almost a year ago about this recall. No action has been taken by Chrysler.
- Troy, NY, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 60-65 mph, the steering wheel was difficult to steer and suddenly seized. The vehicle oscillated and crashed into the median. In addition, the vehicle stalled and failed to restart on the first attempt. A police report was filed and there were no injuries. The vehicle was taken to a dealer but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.
- Colorado Springs, CO, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving at any speed, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.
- Inka, NC, USA
- Denver, CO, USA