10.0
really awful- Crashes / Fires:
- 11 / 5
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 42,779 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Jeep Grand Cherokee. While driving at 45 mph, all the electrical functions failed. The contact stated that the vehicle restarted almost immediately. The failure recurred on multiple occasions. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 57,000.
- Skokie, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Updated 09/11/15 updated 10/19/2017
- Pleasant Hill, MO, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving 30 mph, all the warning lights illuminated and all the electrical components failed. The contact stated that the vehicle was able to restart after three to five seconds. The vehicle was taken to the dealer, but the failure was not able to be determined. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 20,000. Updated 07-16-15 updated 9/21/2015
- Richmond, KY, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving 40 mph, the vehicle failed to shift gear and seized. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 115,000.
- Fruitland, ID, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lake Grove, NY, USA
2007 Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice and airbag issues. The consumer stated eight months is too long to fix outstanding recalls. Recall # 14V438000.
- Omaha, NE, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle shut off when attempting to start and the lights illuminated on the instrument panel. The contact received notification of NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V438000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 153,000.
- Shelby, NC, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while pulling into a parking spot at 5 mph, the vehicle experienced a complete loss of power. The contact made numerous attempts to restart the vehicle. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle failure mileage was approximately 100,000.
- Round Lake Beach, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Alburtis, PA, USA
The check engine light comes on. Had the code checked (U0404). Invalid data received from gear shift module. Took Jeep to dealer and they checked code ( it was stored ). they would not work on the Jeep because the code was not active. The check engine light with this code has come on a lot of times. I am concerned about the Jeep stalling while driving.
- Berea, KY, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) was received in September of 2014. The manufacturer informed the contact that the part was not available for the recall repair. The contact was concerned that the failure might occur and cause a crash. The contact had not experienced a failure. The VIN was not available.
- Concord, NC, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving at an unknown speed, the vehicle stalled without warning. As a result, the contact lost control of the vehicle and crashed into a guardrail. There were no injuries reported. A police report was not filed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Reading , MA, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving 20 mph, the vehicle stalled without warning and failed to restart. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000. Updated 8/10/15
- Hillsdale, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. While accelerating from a stop, the transmission shifted gears from the drive position independently. The failure recurred on multiple occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
- New Ashford, MA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was still not available. The manufacturer was made aware of the delay and stated there was no time frame for when the part would become available. The contact felt the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure. Updated 8/10/15
- East Meadow, NY, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Burnsville, MN, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) months ago and stated that the part was not available to schedule the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
- Las Vegas, NV, USA
2007 Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice. The consumer stated the vehicle lost power, surged and the dash lights flashed, which resulted in intermittent failures and unpredictable performance. The consumer was informed the part was not available to perform the recall.
- Sioux Falls, SD, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle was inoperable due to a complete loss of power. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
- Princeton, WV, USA
- Easton, MD, USA