10.0
really awful- Crashes / Fires:
- 11 / 5
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 42,779 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed for the repair were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Courtlandt Manor, NY, USA
No accident has occured yet, but I have a big concern for my family's safety. Recall on this vehicle has been postponed, ignored and postponed for more than a year...urgent repairs, corrections needed to be made for safty. While driving on hwy the car has completly turned off, driving it has just stopped fo not reason and brake lights malfunction as well as while backing up the car turns off. My husband and I are seniors with this as out only transportation for our drs, grocery and care needs. We also have our grandchildren we drop off and pick up from school (10+13 yrs) unsafe for all but only options we have. Please assist us to get our vehicle repaired already, this is urgently needed. Daily we are stuggling to get to around and need a reliable, safe means of transportation. I have been calling ancira Chrysler Jeep since 2014 and crysler group for some time now also but no solution nor repairs have been scheduled. I have spoken to alyssa, paula and ancira chysler Jeep Dodge as well (service dept) but no assistance to a solution given.
- San Antonio, TX, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Blakesly, PA, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving at approximately 55 mph, the vehicle's speed decreased and stalled without warning. The failure recurred on several occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000. The VIN was not available.
- Honolulu, HI, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed for the repair were not available. The contact was unable to speak with the manufacturer. While driving 25 mph, the vehicle suddenly stalled without warning. The vehicle was not repaired. The failure mileage was 80,000. Updated 8/10/15
- Townsend, DE, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Evergreen, CO, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for her safety. The contact had not experienced a failure.
- Colonia, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Sycamore, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V438000 (electrical system) in February; however, the part needed to do the repair was still not available. The contact felt that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lake Villa, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 40 mph, there was excessive hesitation and the entire instrument panel warning lights illuminated intermittently. The failure recurred five times. The VIN was included in NHTSA campaign number: 14V43800 (electrical system); however, the part needed to perform the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unavailable.
- Otelija, AL, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was still not available. The contact spoke with the manufacturer regarding the fact that the ABS light, traction control light, air bag light, and steering light remained illuminated on the instrument panel. The manufacturer stated that there was no timeframe for the repair. The contact felt the manufacturer exceeded a reasonable amount of time to repair the vehicle. The failure mileage was unknown. Updated 7/8/15 the consumer's vehicle loss power while on the freeway. Updated 9/15/2015
- Montebello, CA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the manufacturer stated that the part would not be available until September of 2015. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- San Antonio, TX, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was not available for several months, which was beyond a reasonable timeframe to schedule the recall repair. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
- New Fairfield, CT, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 08/10/2015
- Indian Wells, CA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000(electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/22/15
- Concord, NC, USA
We got a recall over a year ago, and have had no contact from Chrysler to fix the ignition switch. Dealer can't get parts. There is no way parts take a year to make. This is not a reasonable amount of time. The car has shut off or had partial power failure on the road.
- Grand Rapids, MI, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/16/15
- Manalapan, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Updated 09/10/15
- Weiser , ID, USA
2007 Jeep Grand Cherokee. Consumer writes in regards to ignition switch parts not available to complete recall.
- Miami, FL, USA
- Kannapolis, NC, USA