10.0
really awful- Crashes / Fires:
- 11 / 5
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 42,779 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Ashburn Ham, MA, USA
We were notified on Sept. 4th for recall on the vehicle ignition switch. We have yet to have this recall done, because the parts are unavailable. Now my ignition switch will not work at all. We can not drive the vehicle. I wish when you do a recall, you have the parts available. I am paying a monthly payment on this vehicle, that I can't even drive because of the switch. Thank you very much!
- Franklin, PA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure...updated 05/19/15 updated 10/2/2017
- Hillsboro, NH, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Boiiling Springs, SC, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notice of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The manufacturer was made aware of the delay. The contact had not experienced a failure. Updated 7/9/15 updated 10/2/2017
- Fergus, MN, USA
The contact owns a 2007 Jeep grand cheekoke. The contact received notication of NHTSA campaign number:14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN number was not provided. The contact had not experienced a failure.
- San Antiono, TX, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/24/15 the consumer stated the vehicle stopped and locked up twice while idling at a red light. Updated 11/23/15
- Dallas, TX, USA
2007 Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice. The consumer stated she experienced loss of power, loss of power steering and loss of braking ability. The consumer stated the vehicle would loose power at random times. The dealer informed the consumer, the part was not available and they had no idea, when it would be available. Recall # 14V438000.
- Garden City, NY, USA
All of the vehicle dash lights and accessories lose power momentarily and intermittently. It's almost as if someone is turning the ignition switch off, but the engine seems to stay running. Vehicle loses acceleration if on an upward slope while this is happening. It is momentary and intermittently recurs at times. I have not noticed if it affects braking due to the very momentary nature of this problem.
- Feasterville, PA, USA
2007 Jeep Grand Cherokee. Consumer writes in regards to the defective ignition switch recall. The consumer stated it has been over a year, since she received the recall notice and the parts are still not available.
- Basalt, CO, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated the part was unavailable for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact stated that when starting the vehicle, the vehicle would crank excessively to start. The failure mileage was 105,000. Updated 5/29/15
- San Diego, CA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware. The contact had not experienced a failure.
- Niagra, WI, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Renton, WA, USA
We did not have an accident, however, we have received a recall notice from Chrysler two years ago regarding the ignition switch which could cause the vehicle to loose power if it is not replaced. We have been calling the dealership button motors in kokomo Indiana as well as the Chrysler toll free number to get this work done but they tell us they are waiting for the part. I am very concerned that something might happen before this work gets done. It's amazing that whenever we have work done on this vehicle that we have to pay for the parts are always available within a day or two but when it comes to recalls it takes two years"?" seriously. Can you please helps expedite this before a serious accident develops. The recall number is P41/NHTSA 14V-438.
- Kokomo, IN, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 50 mph, the steering wheel seized without warning. In addition, the contact stated that the brake pedal was depressed and failed to operate without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 85,000.
- Buckhannon, WV, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. MA 10/16/15 updated 9/28/2017
- Sudbury, MA, USA
Already the subject of a Chrysler recall # P41/NHTSA 14V-438 ignition switch received recall notice 9-18-14 but no part available to fix per letter. Visited local Jeep dealer today (3-19-2015), still no part. In fact "0" vehicles have been fixed by Chrysler. This is not good. Somebody is going to get killed. The car will suddenly light up every light on the instrument cluster, there will be a relay clicking on of on off sound behind the instrument cluster and the car will shut off while rolling. Has happened several unexpected times, low speed and highway speed. Very scary and unsafe. Suggest Chrysler, now that this is a verified defect, immediately requisition parts and get owners into the service departments now -if not sooner!!! six months is way too long for a simple part.
- Woodbridge, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure.
- Erie, MI, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed for the repair was unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
- Kenosha, WI, USA
- China Grove, NC, USA