10.0
really awful- Crashes / Fires:
- 11 / 5
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 42,779 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Jeep Grand Cherokee. While driving 30 mph, the vehicle lost power and the engine warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 55,000. Updated 4/30/15
- Jacksonville, FL, USA
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 45 mph making a right turn, the steering wheel became difficult to maneuver and the power steering warning light illuminated. In addition, the contact stated that the vehicle failed to start intermittently. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering line needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 97,200. Updated 4/29/15 the consumer stated the vehicle goes into delay mode upon starting vehicle. The vehicle intermittenly shuts off. Updated 11/10/2015
- Cleveland, OH, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were not available for an extended period of time. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Mc Kee, KY, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number:14V438000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Yonkers , NY, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Novi, MI, USA
While I was driving Jeep and my Jeep shut down on its own, all lights shut down, my wheel locked up, I was not able to steer. Thank god my brakes worked. I was able to stop the Jeep but a few minutes later I tried to start up the Jeep again and all the lights were flickering and then finally it started again. I could leave the cat where I was at the time because I was at a very busy street and this is during traffic time. I did call a dealership to see if it was a recall and they said it was. They said it was the started switch. My question is how do I get that switch replaced?
- San Antonio, TX, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle. The vehicle failed to start. The vehicle was towed to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not made aware of the issue. The failure mileage was 49,000.
- Ridgewood, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Lakeview, OR, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure.
- Marion, IL, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Paoli, IN, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/21/15
- New Providence, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that when the vehicle was parked and turned off, the engine remained running. While exiting the vehicle, the door slammed shut and the vehicle shut off. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000. Updated 4/16/15
- Brick, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 10 mph, the engine stalled without warning. In addition, the contact stated that the key would not eject from the ignition switch. After a few minutes, the vehicle was bale to be restarted however, the failure recurred multiple times. The contact also stated that he had received NHTSA campaign number: 14V438000(electrical system) and the parts were unavailable. The dealer was also uncertain when the parts would become available. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
- Northville, MI, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were not available. The dealer did not provide a specific date for when the part needed would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact stated that the vehicle rode roughly as if it would stall. The failure mileage was not available.
- Gales Ferry, CT, USA
Electrical power intermittently goes out due to faulty ignition switch. Chrysler has issued recall (P41/NHTSA 14V-438) and I immediately reported to dealer, newport Chrysler Dodge Jeep Ram, 310 w main rd, middletown, ri 02842, but continues to tell me that the part is on national back-order and cannot fix. I've called dealer for updates multiple times since July 2014 but dealer will not give me any information regarding part availability, has not fixed the issue or replaced ignition switch. Please assist or advise.
- Middletown, RI, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Ankeny, IA, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified on the issue. The contact had not experience a failure. Updated 3/31/15
- Wayne, NJ, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Grandville, NY, USA
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Balm , FL, USA
- Ann Arbor , MI, USA