Heater started blowing cold air on drivers side. Blend door broke and fell down inside the dash. I paid $130 for "heatertreater" fix and repaired the broken doors by converting the dual controls to single drivers side control only.

- Lucerne Valley, CA, USA

In May 2007 we started having problems with the A/C and blower motor on our vehicle. I conducted research and found through tech advisory the blower control module were the problem and were being replaced. I disconnected the blower control module and could see the unit had melted around the wire harness plug. I did exactly as the tech advisory recommended and replaced the blower control module and wire harness plug. Less than 70 days the exact same problem has occurred again. I pulled the blower control module out and could see the new module had once again melted around the replaced plug. I called the dealership and was told they would warranty the part and I just needed to bring the original invoice and bad melted blower control module in and they would give me a new one. I did that last night and when I was at the dealership they looked at the melted blower control module and told me because I did not replace the entire wire harness they would not replace the melted module. I inquired as to the cost to replace the entire wire harness as it required pulling out the entire dash to simply unplug the old harness and plug the new one in. I was told 8 hours of labor and cost of parts for the new harness and blower control module which was estimated at $700. The parts themselves are less than $200. When I replaced the original part I did it exactly as the tech advisory told me so which was dated sometime in May 2007. In addition to the part melting it has sank the top edge of the carpet in the passenger side floor board. I view this as an extreme safety hazard and could actually case a fire in the vehicle. The dealership advised no warranty recalls have been issued for this issue either. I think Chrysler should re-examine how many of these blower control modules they have replaced and the risk they are putting the public at by not recalling them. Any assistance in this matter would be appreciated.

- Bluffton, SC, USA