The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the contact noticed a glare reflecting off the speedometer on the instrument panel, impairing the contacts vision. The vehicle was taken to the dealer for diagnostics. The technician advised the contact that the speedometer was part of the aesthetic design of the vehicle and could not be changed or repaired. The vehicle was not repaired. The approximate failure mileage was 700.

- Fresno, CA, USA

Regarding windshield clearing of 2002 Jeep and 2007 Jeep Grand Cherokee. The driver side windshield wiper does not clear the center of the windshield. The dealer suggested that I replace the wiper, which I did without success. The area that does not clear is directly in line with the drivers view. The passenger side clears well. I contacted a company that replaces windshields and they told me that the problem is with the spring tension on the wiper arm. I did not yet replace the are thinking that a new arm would have the same spring tension. My daughters Jeep ( the 2002) has the same problem. How could this condition have existed for 5 years without correction" it would seem unlikely that these 2 cars are the only ones that have this problem. Do you have any record of this condition causing accidents"

- East Syracuse, NY, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that water was leaking into the vehicle from the corners of the windshield. The dealer stated that the vehicle was involved in a crash; therefore, they could not repair a salvaged vehicle or one involved in a crash. The failure mileage was 19,000 and current mileage was 22,000.

- Birmingham, AL, USA