10.0
really awful- Crashes / Fires:
- 9 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 46,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V567000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts needed for repair were not available. The contact mentioned that the vehicle was exhibiting symptoms related to the recall. The air bag light illuminated intermittently on the instrument panel and the vehicle stalled without warning. The vehicle was not repaired. The failure mileage was 75,000.
- Houston, TX, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V567000 (electrical system); however, the part was unavailable for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Updated 03/24/15 updated 6/18/2015
- Cincinnati, OH, USA
I received a recall letter back in the summer 2014 for faulty ignition switch. Called dealer, parts not available. Called several more times since, still no parts and told to wait for letter. Well, it is now Feb. 2015 and still no parts/letter. It states that ignition switch can turn from start to run, which will shut down engine or other electrical parts ( steering, engine, power brakes ) increasing the risk of crash. Do I have to wait till I crash before this is taken care of ?
- Cincinnati, OH, USA
While on the freeway my Jeep's electrical system shut off. As a result of the system failure, my steering was lost and the vehicle started to loose acceleration. While in motion the vehicle was heading into a turn on the freeway. I was able to steer the car in order to avoid a wall but I was forced to drive off the road. When the vehicle came to a stop I was able to restart the vehicle after three attempts.
- Woodbury , MN, USA
Vehicle failed to start, the second time within a month.
- Canton, CT, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Myrtle Beach , SC, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000( electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time recall repair. The manufacturer was made aware of the failure. The contact had experienced a failure.
- Buena Park, CA, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving at approximately 20 mph, the vehicle stalled. The contact also stated that she lost control of the vehicle, the power steering failed, and the brakes failed. As a result, the contact crashed into another vehicle that was parked in a driveway and the air bags deployed. The contact sustained chest and neck injuries that required medical attention. A police was not filed. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) however, the part was unavailable to perform the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
- Avonmore , PA, USA
The interior lights dash and radio and auto seat did not operate properly; upon touching key and bumping the key; all functions worked again I got new keys and it still happens.
- Strafford, NH, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. Repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Hemet, CA, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) and stated that the part was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was notified of the issue. The contact was not experiencing a failure.
- Selinsgrove, PA, USA
The contact owns a 2008 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/31/15 updated 6/24/2015
- Vass, NC, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
- Edison, NJ, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while parked, the vehicle was unable to start. The contact had to turn the key to the off position and then to the on position in order to start the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 121,500. Updated 3/12/15....updated 04/15/15 updated 04/16/15 updated 9/18/2017
- Wilmer, AL, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the parts needed were not available for months. The dealer did not provide a specific date for when the parts and the remedy would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Falls Church, VA, USA
TL-the contact owns a 2008 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V567000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Djr
- Sahuarita, AZ, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The contact recently received NHTSA campaign number: 14V567000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 03/04/15 updated 9/13/2017
- Miami, FL, USA
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, it failed to start. The contact also stated that the key was difficult to remove from the ignition. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was 120,000.
- Ronkonkona, NY, USA
This vehicle has been to the dealer and corporate has been notified. The situation starts when the weather is below freezing or snowing then turns to rain. The sunroof drain does not work properly causing water to pour out of the center ceiling map lights, the garage door control panel, the driver side column, and the handle to get into the vehicle. This causes a major distraction while driving and also can cause severe electrical damage, water damage to the interior and mold/mildew build up.. corporate claims they know nothing about this situation however currently there is a class action lawsuit vs Chrysler corporation regarding this issue with many different models with the same issue. This situation only occurs during the extreme cold weather change and precipitation. The dealer and Jeep have no answer to rectify this problem.
- Johnston , RI, USA
- Philadelphia, PA, USA