The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the key became stuck between the start and run position. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

- Alexandria , LA, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the damaged key error message illuminated and the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the vehicle win module needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 134,000.

- Heber, UT, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact stated the vehicle stalled without warning. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the key fob would need to be replaced. The vehicle was repaired. However, the failure recurred. The dealer then replaced the key, win module and ignition switch. Shortly after the repair, the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 53,232. Updated 10/07/15

- East Norwich, NY, USA

While exiting the expressway and coming to a stop at a light all the gauges on my vehicle went out. I no longer have the following: Brake lights, turn signals, speed control, key fob, possibly air bags and general electrical components. This is the 2nd occurrence of this problem. I was almost rear ended while turning because of this issue. Vehicle is parked until it can be serviced. Dealer unable to service and would only schedule an appoint four days from today.

- Rochester Hills, MI, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the key failed to release from the ignition switch, which caused the battery to wear prematurely. The vehicle was taken to the dealer who performed an inspection and diagnosed that the ignition switch was defective. The dealer advised that the ignition switch needed to be replaced. The dealer also advised that the vehicle was no included in NHTSA campaign number: 14V567000 (electrical system). The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 88,000. Updated 6/22/15 updated 10/11/2017

- Kentwood , MI, USA

The contact owns a 2009 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle stalled and the ignition key moved inadvertently into the off accessory. The vehicle restarted and resumed normally. The failure recurred three times whenever encountering a bump in the road. The vehicle was taken to the dealer where the ignition switch was currently being replaced. The manufacturer was notified. The approximate failure mileage was 45,000.

- Birmingham, MI, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle decelerated without any warning. The contact mentioned that the vehicle was exhibiting the same failures as mentioned in recall NHTSA campaign number: 13V175000 (electrical system, power train). However, the VIN number was not included. The vehicle was taken to the dealer where it was awaiting to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 26,000.

- Buchanan, GA, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact stated the key became stuck and failed to eject from the ignition. The failure recurred on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the win module needed to be replaced. The failure was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximately failure mileage was 81,249. Updated 1/16/15 the vehicle was repaired at the owner's expense. Updated 4/26/2016 updated 9/8/2017

- Hunting , MA, USA

Vehicle would not start. Completely dead. Vehicle was towed to dealer. Dealer said battery was bad. Replaced battery. Vehicle was ok for 3 days. Same problem occurred. This time dealer found vehicle was not getting proper voltage to transmission. Needed wiring harness replaced. Very expensive repair job. Lucky for me I have a "lifetime" warranty on power train. I am wondering if the transmission would stopped working if I was moving"?" I talk to some with a 2007 model and the same thing happened.

- Toledo, OH, USA

We were driving at approx 55 mph (not braking or turning) when suddenly the vehicle lost all acceleration, the gas and mph as well as directional and temperature gauges went dark/dropped to zero, then the car lost power steering. We were able to pull off the side of the road, place the car into park, removed the key, and then returned the key and restarted the car. The car then started normally.

- Goodrich, MI, USA

I purchased a used 2009 Grand Cherokee limited about 1 year ago. Since then, I have had nothing but electrical problems with the vehicle. Over the past 6 months, I have had it into the same dealership approximately 10+ times for the same reason, electrical. Clearly Chrysler is aware there is an issue, as they have repeatedly picked up the repair tab since I started an actual claim with Chrysler customer service. I will start the vehicle up to ten times no problem, then stop somewhere come back to start vehicle again and it just wont start. Chrysler customer service has dragged their feet so far, and their follow up has been poor at best. All the dealership has done is continue to re diagnose that there is a different problem each time as I the consumer continue to pay thousands for the faulty electrical, and cheap parts that have been engineered in my truck. Once again, the consumer foots the bill for corporate americas shortcomings. Their is definitely a problem with Chrysler wireless ignition cylinder, very similar to the GM recall on ignitions if you ask me. Now I have no vehicle again as I sit here waiting for Chrysler to do something, completely on Chrysler time clock. For what we spend on these vehicles today, the products and service provided by Jeep and Chrysler have made me sick to my stomach. I will never buy another Jeep product in the next 30 years that I purchase vehicles due to the poor quality of parts, and the terrible follow up and service by Chrysler corporation...

- Clarkston, MI, USA

While driving the Jeep Grand Cherokee, the car completely turns off while in drive. Within seconds power steering is lost. This occurs without any initiating event and occurs at random. Most recently the issue occurred while driving at 65 mph. The car has been serviced 8 times, without anything being resolved.

- Fairview Park , OH, USA

Twice within the past month, my 2009 Jeep Grand Cherokee with approximately 85,000 miles has stalled on me while driving. Both times I took it to a garage; the second time I took it to a Jeep dealer/service center. No codes were thrown either time and neither service person was able to duplicate the problem. It may be a coincidence, but both times this happened, I had filled my tank with gas that day. On both instances, I was able to put the car in park and restart the car with no issues. Additionally, for the past few months, the car often does not start on the first try. It will start with no problems on the second attempt. Dealership has replaced the win module; this did not seem to help. The throttle bottle was also replaced in case that was causing the stalling; that did not help either.I now feel as if I am risking my life and my kids' lives every time I step into the car and take it on the highway. If this stalling issue happens on a highway, we could be killed in an instant. Very dangerous and the service people don't seem all that concerned...they can't pinpoint the issue so they charge me $100+ and send me on my way.

- Mansfield , MA, USA

While I am driving the key will flip back, thus shutting the car off while in motion. It has happened several times, hitting bumps, and simply driving along the road. Everything will lock up, can not steer, I have almost wrecked on several occasions.

- Murfreesboro , TN, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the power locks, windows, and interior lights failed. The vehicle was taken to the dealer, who stated that a wire in driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,652.

- Hudson, WI, USA

The contact owns a 2009 Jeep Grand Cherokee 4X4. The contact stated that the vehicle failed to shift into neutral. The failure occurred after the vehicle was serviced under NHTSA campaign number: 13V175000 (electrical system, power train). The manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 40,000.

- Orange City, FL, USA

While driving on a freeway the car stalled and had difficulty controlling the car to the road shoulder. The car was restarted after stopping for few minutes. The car dealership could not identified failure code. This happened again is August 2013 and most recently on September 19, 2013. The last time the car would not start and it was towed to the dealership. I am waiting for their diagnoses.

- Riverview, MI, USA

I was driving on the garden state parkway North traveling approximately 65mph (the speed limit) and I was in the left lane of the three lane local lanes. I drifted too far to the left and hit the rumble strips on the side of the road. Immediately, my TPMS light came on and I pulled over right away. Apparently, my TPMS sensor on the tire broke and was letting air out of my tire. What happened was, the metal screw that is around the metal valve stem sheered off and nothing was holding the valve stem/TPMS in place except for the air pressure inside the tire. When I ran over the rumble strip, it must have dislodged the sensor and started letting air out of my tire. I went to a tire shop and they found a broken TPMS sensor and they replaced the valve stem with a standard non-TPMS valve stem. My tire was undamaged and is back on the rim, so it was 100% a problem with the TPMS sensor. Furthermore, last year, I had a similar problem. I got a flat tire and my TPMS was damaged. Now, looking back, I feel that the TPMS must have failed causing my flat tire. In that incident, my tire was destroyed because of the flat. I notice now that Chrysler has a newer version of their TPMS sensors that go on the wheel. The new version has a rubber valve stem, while the ones on my vehicle have a metal valve stem. Obviously, Chrysler has found an issue with the metal ones and have updates their parts. I think that this is a serious issue and even though I am ok, I can forsee this causing major problems. Chrysler should have my remaining TPMS sensors replace at no cost to me.

- Parsippany, NJ, USA

2009 Jeep Grand Cherokee. Consumer writes in regards to vehicle transfer case actuator recall notice. The consumer stated on two separate occasions, while driving, the transfer case suddenly shifted into neutral, the vehicle was in drive and in motion, not parked. The recall notice, that was sent to him, was not what he experienced.

- Ridgway, CO, USA

The contact owns a 2009 Jeep Grand Cherokee. The contact received NHTSA recall notice for campaign number 13V175000 (electrical system, power train) several months ago but was informed by the dealer that the parts for the remedy were not available. The manufacturer was not notified of the failure. There are no failures at this time. The VIN was not available.

- Muncie, IN, USA