1.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 94,516 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My vehicle has stopped 3 times this year without warning. Twice while I was driving and once while my daughter was driving. There is a click sound and the radio and everything on in the vehicle goes. The vehicle begins to slow down. Luckly when this happened there were no cars around so each time we are able to stop the vehicle wait a second and start the vehicle without an issue. This is a very dangerous issue and this needs to be fixed ASAP.
- Ocala, FL, USA
The contact owns a 2009 Jeep Grand Cherokee. The contact stated while driving at various speeds the vehicle stalled. The vehicle also failed to start on several occasions. The electronic throttle warning light illuminated. The vehicle was taken to Chrysler Jeep Dodge Ram (1020 belmont St easton, MA) where the failure was diagnosed as an electrical problem and the wiring harness was replaced however, the failure recurred several times. The vehicle was then taken to rochester hills Chrysler Jeep Dodge Ram (1301 S rochester rd, rochester hills, mi 48307) where failure was not diagnosed. The contact stated the manufacturer was notified of the failure. The approximate failure mileage was 53,000.
- Oakland Township, MI, USA
I was driving the other day and all the sudden I hit a bump and the key fob falls out of the ignition cutting the engine completely off. So I was coasting with no engine or power. Luckily I put it in to neutral and it started back up. This could have been very dangerous. Also my key will not release when I am trying to turn the car off so I have to leave it on sometimes and it has killed my battery. Most of the time it will release after a clicking noise I can turn it to the off position and it will release. It has cost me two batteries and a new key
- Birmingham, AL, USA
The car will not start with ignition fob. This happens unpredictably. It has been doing this for a long time. We thought it was the battery but now, with a new battery it still often will not start. If we wait for some unknown period of time it eventually cranks and starts. We never know when and if we can leave or visa versa for returning home. When ever this happens the vehicle is stationary in legal parking place. However, it has cut off will driving.
- Sterling Heights, MI, USA
Took our Jeep to the dealership after the key fob kept getting stuck in the ignition and wouldn't release. They said it was the win module that needs to be replaced and the key would have to be reprogrammed for that win module! well, since then, we've noticed that when we are able to get the key out (from hitting above the ignition to get it to release, or waiting an hour for it to eject on it's own) the radio will keep playing, so we have to turn it off, all of the dash lights stay on, it still dings if the door is open and acts like the key is in it after being removed. Now we're running into more issues while we're driving where it starts glitching and the computer makes all kinds of terrible scary sounds and has actually powered down on us! now the battery is dead and won't start even with a jump! most issues started out while in park and just trying to remove key fob, that lasted a few months and it still drove fine. Unfortunately, the issues have continually gotten worse and I'm afraid to drive it with my family since it powered down while driving down the street!
- Frankfort, KY, USA
Went in to the store came out put my key in and it does not start all the dash lights come had it towed home my son came over put key in and it started right up one week later the same thing happen it not reading my key all the time
- Evansville, IN, USA
Vehicle randomly shuts off while driving at any speed and the steering is lost. This happens while driving and has happened at 60mph as well as 35. There is no warning before it happens. Extremely dangerous.
- Scotland, CT, USA
Vehicle shifts into lower2nd gear while driving at highway speeds according to owners manual this is called limp mode and needs to be stopped placed in park and turn ignition off and restarted to continue driving this has happened to me and others
- Deer Park, NY, USA
My vehicle is a 2009 with the exact issue as the 2010. Please reference below for safety recall/concern: NHTSA campaign number: 10V200000 remedy: Dealers will inspect and replace the win module free of charge. The safety recall is expected to begin on or before August 23, 2010. Owners may contact Chrysler at 1-800-853-1403. Notes: Chrysler's recall campaign number is K08. Owners may also contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. www-ODI.NHTSA.dot.gov/owners/...od_ids=781815#
- Kingwood, TX, USA
4 issues: 1.vehicle will not restart right away after the key fob has been turned off and sometimes I have to get out and disengage the battery for it to start again. 2. key fob will come out of ignition when it is turned to accessory. 4. key fob is able to come out when vehicle is running. 3. sometimes key will not come out of ignition if it locks up. There are recalls on this problem with Jeep but for some reason not my vehicle. I did have it fixed at the Jeep dealer but it is doing the same thing after $600. This is a safety feature when the key comes out of the ignition before turning vehicle off.
- Binghamton, NY, USA
Car in park, remains on after key has been turned off and removed. Key is new and replaced this year. Appears to be something in the ignition/electrical system.
- Redding Ridge, CT, USA
09 Jeep Grand Cherokee electrical issue - second occurrence: Lost all dash gauges, speedometer, lighting, radio, turn signals, no brake lights and heat/ac while driving down the highway. I took the vehicle immediately to the dealer with the issue showing. I was told that someone would look at the vehicle, however, I had to leave the vehicle with the dealer overnight. It appears the dealer did not look at the vehicle until the next day. Dealer returned the vehicle unable to determine the problem. Told to bring the vehicle back when the problem occurs again. This is a safety issue which could have resulted in an accident. The vehicle should be recalled for safety concerns. This is my second complaint to NHTSA.
- Rochester Hills, MI, USA
While driving, the ignition switch goes into accessory and the engine shuts off..Jeep has no power steering or power to control the vehicle. This scared the "H" out of my wife yesterday while driving in traffic across a bridge going to work. She was traveling aprox. 45 mph across a straight bridge. This same thing happened to mysely last year while on the pa turnpike in traffic. I put the flashers on and shifted into neutral and restarted the Jeep without much serious problems. But now a second time !!! I don't want anybody to get hurt because of this
- Leechburg, PA, USA
At times, the ignition switch turns off unexpectedly while driving. Also, when starting, the ignition switch will, at times, turn off, resulting in a failure to remain running.
- Cedar Rapids, IA, USA
My light for air bags when I turn wheel it comes
- Kimball, MI, USA
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the vehicle failed to start while parked in the garage. The vehicle was towed to the dealer where it was diagnosed that the ignition switch module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000.
- Harperwoods, MI, USA
The contact owns a 2009 Jeep Grand Cherokee. While driving 25 mph, the electronic dashboard failed without warning. The vehicle was taken to a dealer where it could not be diagnosed. The failure recurred on several occasions. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
- Long Branch, NJ, USA
Ignition switch turns off unexpectedly. Happens while driving causing vehicle to shut down. Has happened at highway speeds and nearly caused an accident. This has happened multiple times. Occurs while vehicle has been in motion, at various speeds on city streets and highways. Dealer told me there is a recall for the switch on other model years but not mine.
- North Oaks, MN, USA
The contact owns a 2009 Jeep Grand Cherokee. While driving approximately 63 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The failure recurred on a separate occasion. The vehicle was taken to the dealer where the key fob was replaced, but the failure persisted. The VIN was not included in NHTSA campaign number: 14V567000 (electrical system). The vehicle was not repaired for a second time. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
- Painted Post , NY, USA
- N Las Vegas, NV, USA