10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,285 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jan 102018

Grand Cherokee

  • 157,700 miles
Have owned used 2009 Jeep grd.chrke. For 10 months 2 months in to owning noticed at times vehicle would loose power. Pressing gas pedal did nothing. Had to pull over shut Jeep off, wait a minute then start Jeep back up. This worked and the problem went away. But over the months it became more frequent. I took it back to dealer and he could not find anything wrong. No codes from engine. I have had the necessary maintenance done on the Jeep. This week the problem began on Friday and continues on. My Jeep will not go over 25 mph. Taking it to authorized dealer and Jeep repair on Monday. But having read the complaints on this site I have very little faith this problem will be fix!!! even though my complaint mimics several of the complaints sent in to those that manufacturer Jeep!!!

- Beverly, MA, USA

problem #4

Feb 272018

Grand Cherokee

  • 51,000 miles
Vehicle turns off while driving, loss of brakes, steering and propulsion is loss. Vehicle does this randomly and it is not the first time.

- Honolulu, HI, USA

problem #3

Jul 132016

Grand Cherokee

  • 0 miles
Every time I fuel my car fuel backs up the the fuel filler neck and spills all over the ground this seem to be a problem not only in Jeep Cherokee but in the Wrangler too from what I understand this is a every fuel up ongoing problem

- Amesbury, MA, USA

problem #2

Mar 122015

Grand Cherokee 4WD 6-cyl

  • 77,723 miles
Vehicle shut off while driving, key was in the on position suddenly shutoff causing no power steering, power brakes, instrument panel and gauges went to zero. Was able to restart after a few minutes. Drove home, went to start vehicle 1 hour later and nothing happened. This has happened before and is similar to several other complaints for this make and year. Chrysler has no recall or fix for this problem and is not willing to recognize it as a serious safety issue. Someone will be killed because of this or already has, dead people do not complain.

- Hudson, WI, USA

problem #1

Jul 212013

Grand Cherokee 8-cyl

  • 90,000 miles
While attempting to park vehicle, with only brake being applied, and motor allowed to idle, vehicle accelerated. All attempts to stop vehicle by hard application of foot brake failed, and vehicle collided with a building. Subsequent investgation by insurance adjuster determined the vehicle was fast idling, possibly a tps issue. Despite many complaints to various Jeep authorized servicers, none ever disclosed a problem with this issue. Since new, the vehicle transmission has always had a tendency to grab when approaching a steep incline at idling speed, with sudden acceleration if gas pedal is gently depressed.

- East Chatham, NY, USA