8.6
pretty bad- Typical Repair Cost:
- $680
- Average Mileage:
- 72,150 miles
- Total Complaints:
- 13 complaints
Most common solutions:
- not sure (10 reports)
- ignition module (1 reports)
- replace starter (1 reports)
- replace TIPM module (1 reports)
This is the fourth time this vehicle is being towed to the dealership for repair. Once from the supermarket, once from a job site, once from work and now from home again! I have had two starters and a new battery put in the vehicle in the past two years. I have been charged for a diagnostic cost that has come up with "no" problems indicated. These costs have not been reimbursed. I am without a vehicle again for a problem they cannot determine. Seeking any suggestions.
- Julie R., Halifax, US
I've had the exact same issues with starting the car. Started in December/January when my car was around 87,000 miles, but happened big time this past weekend in which it happened 5 times. Originally thought it had something to do with the altitude or cold weather, as 3/5 times happened in the mountains. The radio and dashboard lights will turn on, but it won't start. My dad also has a 2010 Jeep Grand Cherokee Laredo V8, and his mechanic said it has something to do with the keys and they won't register or something in the ignition. After, wiggling and jiggling the keys in the ignition, it finally starts, but definitely a pain in the ass.
- Bailey M., Denver, CO, US
The dealership says it's hard to diagnose even though they billed me for diagnostics. The dealership starts by replacing the battery and now the starter, neither was faulty. It's the wireless module but I cannot confirm until next Monday when the work is done. After reading the history online I am extremely unhappy that the dealer stuck it to me, this is a widely known issue and the dealers know what the problems are. Why has the 2011 - 2013 been recalled, the 2010 have the same issue, Chrysler was using faulty parts in their electrical. This is absolute craziness that any car manufacturer would put their customers through this. I have paid for four tows at over $100 each and it's still not fixed, I am never buying from Jeep or Chrysler again.
- Scott S., North Vancouver, BC, Canada
TWICE TODAY TURNED THE JEEP OFF, RAN INSIDE, CAME OUT TURNED THE KEY (FOB) RADIO AND EVERYTHING CAME ON. THE IGNITION DID NOT TURN THE ENGINE OVER "NOTHING HAPPENED NO CLICK NOTHING. JEEP HAS A NEW BATTERY BECAUSE THIS HAPPENED TWO WEEKS AGO AND AAA CHANGED THE BATTERY IT STARTED . NO OTHER ISSUE UNTIL TODAY, NOW TWICE.
Update from Oct 12, 2015: Replaced ignition module no issues yet. The price was a shock $950.00. even though this was the same issue on a recall now my Jeep is a 2010 and was not on the recall list.
- Dennis H., VENTURA, CA, US
I was driving along on the highway about 65 mph and all of a sudden the engine light oil light and the Electronic Throttle Control (ETC) Warning Light all came on in that order and the engine just died.. No safe place to park and no power steering but was able to get it in a driveway off the road.. It would crank but not turn over.. had to have it towed home.. Called Chrysler to see if it had any recalls and they said there were none.LIARS.Then had it scanned read P0340 camshaft sensor had that replaced still did not work..The mechanic called two days later and said that it was the TIPM module and had it towed over to the dealership.. He said he had to dig to find the recall and that my Jeep was manufactured in Februrary 2010 and it falls into the recall..Chrysler number P54 and NHTSA Campaign number 14Vv53000... component Fuel Pump Relay.. It is now at the dealership and I am awaiting their phone call.
- TANYA S., Pooler, GA, US
Same thing. Shut car off and after a few minutes, it would not start again. Waited 1/2 hour and tried again and it finally started
Update from May 19, 2015: 5/5/15 Car was turned off and when I tried to start, it would not start. It took at least 1/2 to restart 5/19/15 Car was turned off when I went to vote. Came out and car wouldn't start. Waited 1/2 and went back to try to start, nothing. Waited another 1/2 and tried to start.
Update from May 27, 2015: 5/19/15 Car had to be towed to the dealer as it would not start. Dealer advised it needed a starter. Dealer installed a new starter and vehicle was picked up on Friday, 5/23/15 in the morning. Took vehicle to work and parked in the shop. When I went to leave on Friday, vehicle would not start again. Due to the holiday, the vehicle could not be towed to the dealer until Tuesday, 5/26/15. Dealer advised the "new" starter was bad and installed another new starter. Vehicle was picked up today 5/28/15. After paying close to $400 for the starter and labor, I would hope this is the correct fix. Dealer advised there were no other issues with the vehicle. So we shall see if there are any additional issues and advise.
- Keith D., Folsom, PA, US
Came out of store and car would not start. Tried remote start, key start and nothing. After 10 or 15 min of trying this, it finally started. This is the second time this has happened and I have been told by some people (including mechanics) that the problem will only get worse.
- Keith D., Folsom, PA, US
No explanation for the Jeep not starting. Enough juice to run dash lights, not enough to start motor. Mechanic husband and mechanic son worked on it for hours cleaning terminal end and checking starter, wiring, terminal end, fuses, and battery. No clear problem. They left the battery charger on it, starts again, least for today.
- tsilis, Peotone, IL, US
And a lovely Good Morning no we aren't starting again to me! Jeep wouldn't start again. Know that it isn't the battery, but we are replacing it anyway. It's only money, right!
- tsilis, Peotone, IL, US
Again, get home from work, go in the house and come out to leave again and nope. Battery has enough juice to run the dash lights but not enough to start.
- tsilis, Peotone, IL, US
Jeep just randomly decides it doesn't want to start. Had to jump it and took it back to dealership. They reported it was fine, couldn't see or validate the issue.
- tsilis, Peotone, IL, US
Took the car to a car wash, they moved it several times as they did some work on it. I got in and it wouldn't start. After an hour and a half and no one able to get it to start, I called a tow truck. We towed to my mechanic. I tried one more time to start it before I left it. NO GO. Next morning the mechanic tells me it started just fine.
Some investigation leads me to believe it could be the TIPM that folks all over the Net complain about.
- jamesk628, San Mateo, CA, US
I went out and suddenly it will not start. The lights come on and everything on panel starts jumping around and you can hear noises coming from under hood. I have an extended warranty and will be looking to get it fixed - as soon as I know my costs will update this post.
- Lucinda R., Conway, US