The contact owns a 2011 Jeep Grand Cherokee. The contact stated that there was a hole in the front passenger side dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

- La Jolla, CA, USA

Water sloshing sound on start stop. Sounds like it is under the driver's seat. Brought to the dealer and they said lots of water was in the floorpan under the drivers seat. They think it is coming from outside via the heater box. It is not a clogged ac tube because they checked that

- Columbia, MD, USA

Car was illegally parked in the middle lane, with no indicator lights on or any lights whatsoever. Speed limit was 45mph, I glanced to off to the side of the road where 3 gentlemen were standing and turned back to looking forward seeing a car parked with no lights in front of me. I rear ended the Ford Focus going about 45mph. The driver of the first car (hungry howies delivery driver) was deemed at fault due to mechanical issues and being illegally parked in the middle of the road with no hazard lights on! the airbag never deployed in my 2011 Jeep Grand Cherokee (massive recall with Chrysler cars, and takata supplied parts) the accident occurred on 5.19.15 at 12:15am while on my way home from work ( hilton suites. Auburn hills pd arrived on the scene and I was taken to mclaren hospital in Pontiac, mi in the ambulance.

- Warren, MI, USA

I received notice by mail in December that my 2011 Jeep Grand Cherokee had a recall (P36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland Dodge Chrysler Jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day I was called to go pick it up because the recall had been done and the car was good as new. Fast forward to Tuesday, April 14th and I am driving and stopped at a red light. My car filled with smoke and I could not breathe in the car. I had no idea where the fire was coming from so I started opening all the windows and noticed there was a fire by the sun visor. All of the electrical functions on the center console and the steering wheel had disabled and I was unable to open the sunroof to let the smoke out. I had to pull over, turn off the car and truly feared for my life because the car had filled with smoke and the sun visor was completely burned. The fire could have burned me had I been on a highway and unable to stop. I think it's incredible that I did my part, took the car to get the recall fixed, and was returned a car that was clearly not fixed. This fire could have severely injured me and I no longer feel safe driving this car. This model car has had several recalls, including one involving the breaks, and to be honest, I just do not feel safe driving it after what happened to me. I simply want back what I paid for this manufacture defected vehicle.

- Miami, FL, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 25 mph, an abnormal odor emitted from the overhead of the vehicle on the driver side. Also, the windshield wipers activated without warning. The headliner above the driver's left shoulder started to emit smoke and ignited into flames. The materials from the ceiling were dropping onto the driver seat and burned the seat. There were no injuries. The vehicle was towed to a storage lot. The manufacturer was not made aware of the failure. The failure mileage was 18,500.

- Washington, UT, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (fuel propulsion system), NHTSA campaign id number: 14V391000 (electrical system), NHTSA campaign id number: 14V154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.

- Saint Louis Park, MN, USA

Car was shut off, locked and parked in motel parking lot. 45 minutes later, call was made to room that it had rolled across lot, down a hill and crashed into a tanker truck which was refueling @ a gas station. Car was running and in drive. I am doubly sure car had been shut off, placed in park, and locked securely. Weather had been extremely hot that day (+100 degrees).

- Sandpoint, ID, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated the water was collecting under the driver seat. The vehicle was taken to the dealer. The technician was unable to determine what was causing the failure but decided to replace the seals for the air conditioner, sun roof, doors, and the truck lid. The remedy failed to repair the problem. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 18,000 and the current mileage was 19,200. Updated 08/11/14 the consumer has since traded the vehicle. Updated 09/18/14

- Keaau, HI, USA

Back in June 2012 I began experiencing problems with my vehicle. The vehicle was giving a hard start and stalling while driving. The vehicle has been back and forth to the dealership for these problems and as a result the hard start is the only thing that was fixed. In May 2013 the dealership installed a device called the starmobile to monitor the vehicle to see what causes the vehicle to shut down. Upon taking it off they told me the device did not read however, the problem seemed to be fixed. About 2 months later, it came right back to haunt me the vehicle began shutting down again. On the morning of 10/21/13, the vehicle shutdown and cause me to run in the bushes as a result. If this was to happen on the main road I would end up in someone's vehicle and would of had to pay for repairs for both my vehicle and the other person vehicle. Help help help that's all I am asking for.

- Christiansted, VI, USA

Jeep was headed East bound in to lighted intersection. 2nd car headed West made a left across the East bound lane. The accident happened when the East bound car hit the car that was turning. The speed of the impact was 40 plus miles per hour. The air bags in the Jeep did not deploy.

- Antioch, IL, USA

The contact owns a 2011 Jeep Grand Cherokee. While sitting in the rear of the vehicle with the lift gate opened, the lift gate suddenly closed independently. The contact sustained injuries to her feet as a result. The contact went to the emergency room for treatment. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 43,000.

- Lexington, KY, USA

I attempted to open the rear cargo door using automatic motorized opening system. The door began to open and then started to generate some loud, unusual sounds; as if the door was under some type of stress. Before I was able to move away from the door the entire rear window glass exploded outward toward me. The glass shot out about 6 feet from the vehicle. I received glass cuts on my face and arms although it could have been much worse. I had the car looked at by the dealer. They believe that some foreign object lodged under the roof top rear spoiler. The spoiler is attached to the window glass and moves back when the door opens. Since it was 9 degrees at the time of the incident, I believe that ice had formed under the spoiler. I believe that the design of the rear opening mechanism is flawed. The motor should have sensed that it was exerting an undo amount of force in order to open the dorr and should have automatically turned off or disabled itself, similar to how garage doors operate when there is a restriction sensed. Chrysler/Jeep was notified about the incident but refused to take any responsibility for the incident and the faulty design.

- Sudbury, MA, USA