8.3
pretty bad- Typical Repair Cost:
- $1,170
- Average Mileage:
- 52,050 miles
- Total Complaints:
- 223 complaints
Most common solutions:
- replace TIPM (70 reports)
- not sure (68 reports)
- replace the totally integrated power module (41 reports)
- repair tipm (11 reports)
- replaced TIPM (8 reports)
- rewire the fuel pump circuit to TIPM (5 reports)
This problem may be covered under warranty. Ask your Jeep dealer.
« Read the previous 20 complaints
This is brand new 2011 model. Dealer spent four days trying to figure out what was wrong. Finally had to bring in a Chrysler specialist who'd been trained on the new model. I'm wondering how many other new Grand Cherokees will have same problem.
- jeanier, Madison, CT, US
Very frustrated. Purchased what I thought was a great SUV but have several issues. A few weeks after I bought the vehicle, the key would not be recognized by the car and the car would not start. I thought it was the key battery and replaced the battery. However that still did not fix the problem. I took it into the dealership and they advised I had to replace the key. Which was covered under my warranty but a new key was $200 and my extended warranty deductible was $200 so no savings. I went to a forum online after the fact and found that this was a recurring problem with this model Jeep.
I recently have been having issues starting the car and since there was no check engine light I assumed that nothing serious was wrong and I just had the car checked by mechanic, so I took it back to my mechanic and they cleaned the fuel system. The car still had trouble starting so I went online to see if anyone else was having similar issues and found out there was a class action lawsuit and that there wasn't any vehicle recall for this issue, which appears to be an issue with the Totally Integrated Power Module (TIPM). I took to the dealer and they said it would be about $1,200 to replace and I just cancelled my extended warranty. So now I have to pay $1,200.00 for what is a known issue with this vehicle. I'll never buy a Chrysler product again.
- Evan E., Atlanta, GA, US
I have been dealing with the people at Chrysler and the Jeep dealer since I bought my 2011 Jeep Grand Cherokee. I had issues with the key fobs and the ignition from the start. The dealer has repeatedly said the main issue is with the key fobs. I have repeatedly disagreed.
Now the issue has started again, July 2014. Of course I am over the warranty period of 3 years and 36000 miles. The Jeep won't start although the dashboard says it's "running". Had it towed AGAIN to the dealer, waiting to hear result. Which will probably turn out to be the TIPM that so many other customers have had issues with.
- fhawk711, Harriman, NY, US