10.0
really awful- Crashes / Fires:
- 8 / 44
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 51,446 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
- Epson , NH, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V530000 (electrical system). The contact stated that once the vehicle was retrieved after being remedied, it exhibited the same failure as mentioned in the recall. The totally integrated power module failed, which caused the vehicle to stall without warning. The contact attempted to contact dealer, but had not received a return call. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 3/13/15 updated 9/12/2017
- Point Pleasant, NJ, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V53000 (electrical system) was received in December of 2014. The dealer informed the contact that the part needed to perform the recall remedy was not available and no estimated time for receiving the part was available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
- Queensbury, NY, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Rockaway, NJ, USA
Vehicle would not shut off via push button control, had to engage key then would not turn on via push button control.
- Fort Belvoir, VA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Racine, WI, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Orfield, PA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Omaha, NE, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Commerce City, CO, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of NHTSA campaign numbers: 14V530000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was 28,000.
- York, PA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.
- Princeton, WV, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.
- Spokane, WA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V391000 (electrical) was received in September of 2014 and NHTSA campaign number: 14V530000 (electrical) was received in November of 2014. The dealer was contacted on multiple occasions and it was informed that parts needed to repair the vehicle were not available and no estimated time for receiving the parts were available. The contact did not experience a failure.....updated 01/12/15 the consumer stated the problem was rectified. 01/15/15
- Burgess, VA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id numbers: 14V530000 (electrical system) and 14V391000 (electrical system).the contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Gettysburg, PA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- St. Louis Park, MI, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V530000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
- Schenectady, NY, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V391000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Schenectady, NY, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Bloomfield Hills, MI, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V530000 (electrical system), and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
- Sandy, UT, USA
- Littleton, CO, USA