The check engine light when on in week one. The problem was diagnosed on my second visit as the catalytic converter and oxygen sensore need to be replaced. However, I was moving out of state so I called the dealership in my new state. They told me they had to diagnose the problem and wouldn't take information from the dealer I bought it from. They came up with the same diagnosis after I spent more time in a waiting room. They will not offer me a loaner car since I don't have a service agreement.

I am extremly disappointed that I spent that much money on a car, the check engine light goes on in the first week, under 150 miles and I am supposed to miss work and wait for it to be fixed. I have brought this to customer service who told me I couldn't get a courtesy rental until they pull the car apart and confirm it's warranty work. I would like to know how it possibly couldn't be given what I just told you!!!!!!! I've taken several surveys and spoke with 3 people and they keep telling me they will escalate the problem but nothing has been done thus far and I've had the care for a little over a month now.

Update from Jul 13, 2011: Dover Dodge, Jeep, Chrysler of NJ was was unwilling to work with me at the time. I went to another dealership where they had OUTSTANDING cusomter service. The problem exhaust was replaced and they did it on a saturday so I didn't have to miss work. Dover Dodge, Jeep, Chrysler of NJ was was unwilling to work with me at the time