8.0

pretty bad
Typical Repair Cost:
$1,070
Average Mileage:
58,150 miles
Total Complaints:
22 complaints

Most common solutions:

  1. not sure (11 reports)
  2. replace TIPM (6 reports)
  3. install fuel pump relay (1 reports)
  4. pull fuse out (1 reports)
  5. quick and cheap solution (1 reports)
  6. re-starting vehicle and turning off (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

« Read the previous 20 complaints

problem #2

Jul 102014

Grand Cherokee Trail Rated

  • Automatic transmission
  • 52,825 miles

click to see larger images

defective TIPM, fuel pump not turning off

On 10 July 2014 I had a recall on the brake booster on this vehicle. I took it to the local Jeep dealer and asked them to figure out what was causing the clicking noise under the car when the ignition was turned off while they were fixing the recall.

Received a call from them in two days that there was dirt in the fuel system and that they were going to have to replace the entire fuel system. That I had apparently holed the fuel tank some way. I asked: how did I hole the fuel tank, how did dirt get inside? I went down and inspected the tank, there was no dirt inside, only loose dust on the surface of the tank. No holes or anything, further more there was no check engine lights on which would have been the case. I took pictures of the tank assembly after it was removed from the vehicle and I took possession of the tank assembly and have it in my control at present. I was presented a bill for $2389 on July 28. The vehicle turned on the check light the next day and they gave me an appointment to find out why in 8 days. The vehicle was also beginning to delay the cut off of the fuel pump. I filed a complaint with Jeep customer service and was virtually blown off after a month and numerous contacts with them.

I am with out a car I could depend on for 2 months, spent $2389 and am back where I started. After 43 years of buying Chrysler vehicles and Jeeps in particular, A new one every two years or so, I took this vehicle down and traded it in on a new Datsun. This is the first foreign nameplate I have ever owned. I believe this problem is related to the known problems with the TIPM and I was ripped off either by a uninformed dealership or they knew full well what they were doing. Absolutely no help from the corporate level. Never again!

- Dawn E., Shawnee, OK, US

problem #1

Apr 092014

Grand Cherokee LS 3.2lV6

  • Automatic transmission
  • 50,000 miles

I just want the vehicle maker to own up to the defect and fix it.

- Ardis H., Richmond Hill, GA, US