pretty bad
Typical Repair Cost:
Average Mileage:
56,150 miles
Total Complaints:
21 complaints

Most common solutions:

  1. not sure (10 reports)
  2. replace TIPM (6 reports)
  3. install fuel pump relay (1 reports)
  4. pull fuse out (1 reports)
  5. quick and cheap solution (1 reports)
  6. re-starting vehicle and turning off (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #21

Aug 182018

Grand Cherokee Overland 5.7L Hemi

  • Automatic transmission
  • 69,960 miles

2011 Grand Cherokee Overland has been nothing but a disaster since I bought it a few months ago. This week's issue is the random Will Not Start. Push the start button, car cranks for 3-5 seconds but won't start. Repeat 3-10 times until it does. Sounds like the same faulty TPIM relay issue everyone else has posted about.

I have to day that I have owned over 30 cars and this is by far, the worst vehicle I have ever owned. I bought this car in immaculate condition with all service records at 64,000 miles and has been in the several dealers and shops to fix a host of major high ticket repairs. New AC, New Steering Rack, Leaking Oil Pan Gasket, 4WD control Modules, Power Steering Pump, Water Pump, and now this! I now have 70,000 miles on this car and have spent over $5,000 keeping it on the road and it will not start! Are you kidding me! Jeep should be ashamed to have a product this horrible out there.

I have 2 Toyota 4 Runners with over 200,000 miles each and haven't spent $5,000 on both of them since 2002. Will never own a Dodge, Chrysler or Jeep product again.

- Lou V., Milton, GA, US

problem #20

Dec 232016

Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 120,000 miles

I have a 2011 Grand Cherokee Limited 4x4 5.7 ltr

- went in shop to have work done on water pump going out

- came out car shuts off while driving down road coming into intersection... NOW as of today has been sitting in shop almost 2 weeks. TIPM was called into Chrysler to get approval to get replaced, then fuel pump relay, plus fuel lines and continues to give no engine codes. And now since repairs have been done NOW doesn't run correctly and wont stay in idle , spits and sputters.

- dealership calls twice a day every day giving updates but no solutions or answers

- Dealership is giving the run around about truck or is this a real issue that needs a brain surgeon to figure out the issue ???

- Matthew Corey B., Wilmington, NC, US

problem #19

Jun 082015

Grand Cherokee V6

  • Automatic transmission
  • 31,000 miles

I have a 2011 Jeep Grand Cherokee that starts when it wants to. Sometimes, the engine just won't "kick in". Other times, it turns off while idling. I never know when it will start and I will be able to drive it. It is going into the Jeep dealership on 11/10/15 due to their recall regarding the faulty TIPM, whatever that is.

- sweetsue5048, West Palm Beach, FL, US

problem #18

Oct 142015

Grand Cherokee Laredo 3.6L

  • Automatic transmission
  • 59,900 miles

Engine shut off while driving. Had it towed and next day it started. Later the same day would not restart. Had it towed to dealer who performed TIPM relay recall repair about two weeks earlier. Dealer scanned it found no trouble codes, claimed they restarted and drove it several times with no problem, and they could not duplicate problem. Had battery tested and replaced. One week later it shut off again in traffic.

Hope everyone reads this BEFORE buying a Chrysler vehicle. This problem unfortunately will end up costing lives. Chrysler should recall entire TIPM unit and replace out of their massive account instead of putting this on the backs of the poor unsuspecting consumers who bought this piece of SH*T!


- Eric B., Laplace, LA, US

problem #17

Aug 182015

Grand Cherokee V6

  • Automatic transmission
  • 63,500 miles

Must try and start 2-3 minute before it actually kicks in. Call dealer and they say it is related to a fuel pump relay switch but they do not have the parts and they are on order and do not know when they will be delivered. Manager finally agreed to schedule a repair two weeks from now after discussing my options of contacting the state AG and filing a complaint..

- Lee C., Kapolei, HI, US

problem #16

Sep 012015

Grand Cherokee V6

  • Automatic transmission
  • 64,000 miles

The fuel pump stays on after turning the engine off. called he dealer and they said parts on back order, called again and spoke to manager unable to get an appointment for two weeks, told this is a relay problem and is a RECALL issue. I had to share that I would be contacting our state AG to get the manager to talk with me.

Dealer seem not to be interested in fixing these recall issues.

- Lee C., Kapolei, HI, US

problem #15

Jul 012015

Grand Cherokee Limited 4 X 4 5.7L

  • Automatic transmission
  • 51,884 miles

I was a difficult situation. We change the fuel pump. We also send all the injectors to the lab and change one of those. Also we change the coils. Carcomplaints helped me find the real problem. It was a bad relay inside the power module TIMP. You can pay $1,200 for a new one, OR DO THIS:

I found on the web this video that had a Mopar LINK DOCUMENT (http://www.verticalvisions.com/documents/S1308000399.pdf )

This repair is for Fuel pump that runs continually and runs battery down or hard to start because of fuel starvation

- Oscar F., Guadalajara, Mexico

problem #14

Jan 132015

Grand Cherokee Summit 5.7L V8

  • Automatic transmission
  • 42,225 miles

Had to install a fuel pump relay per another recall. This problem solved the starting issue I was having many moons ago that was patched by replacing the TIPM.

- Matt M., Henderson, US

problem #13

Aug 062013

Grand Cherokee Summit 5.7L V8

  • Automatic transmission
  • 27,581 miles

This was a known problem at the time. Waited for months for correct part, meanwhile my $50k vehicle wouldn't start most days.

- Matt M., Henderson, US

problem #12

Jun 112015

Grand Cherokee Laredo 6 cyl

  • Automatic transmission
  • 76,000 miles

Upsetting, hopefully it won't be money out of my pocket for a flaw on the design of this vehicle.

- Peter H., Grand Prairie, TX, US

problem #11

May 312015

Grand Cherokee Laredo 5.7L V8

  • Automatic transmission
  • 46,984 miles

I have been to the dealership several times as the car keeps stalling while in the middle of driving. It just turns off. Today it turned off as I started turning and was under a light with other cars coming right at me. I couldn't get it to restart and was almost hit from the side since I was sitting in the middle of the intersection.

- Eric G., Wesley Chapel, FL, US

problem #10

Apr 242015

Grand Cherokee Overland 5.7L

  • Automatic transmission
  • 52,000 miles

So after taking my Jeep in 'for the 300th time' to have the compass wire fixed, The dealership said there was a recall and changed my TIPM switch on their own, now after they did this it disabled my fog lights and my turn signals. It basically turned fog lights and day time running lights into my turn signals and the fog lights/Running lights would flash whenever I used my turn signal. After being pulled over by the police for having flashing lights it was brought to my attention. So (Airport Dodge) said they fixed the problem and now the ECO light is always on and my check engine light has popped on after a week of their work.

Is there no end to the problems of this year Jeep? Now I have to stare at a Bubbled up Dash and a check engine light. This Jeep doesn't deserve the Mopar name on..

- Chad K., Orlando, FL, US

problem #9

Dec 172014

Grand Cherokee Overland 5.7L

  • Automatic transmission
  • 44,984 miles

OMG if you are reading this DO NOT buy a Jeep. It looks like I will have to pay 1,000 dollars to make this 40,000 mile Jeep work, after researching this on the net all 2011 to 2013 Jeeps have the same problem TIPM. Whats next, I'll tell, you get rid of it and get a car that is worth a s%$t

- Chris P., Inglewood, CA, US

problem #8

Mar 032014

Grand Cherokee Limited 5.7L V6 Hemi

  • Automatic transmission
  • 60,000 miles

I HATE my 2011 Jeep Grand Cherokee. The problems started the day I bought it from a joke of a dealership in Arizona, completely took advantage of my situation at that time. I have had problems with the AC, the heater (repair cost north of $600) and now the Jeep not starting issue. It will literally take more than 20 tries to get that piece of sh*t started and my damn fuel pump runs when its turned off. I am probably one more issue away from having a meltdown and lighting that thing on fire.

- Ramandeep S., Sacramento, CA, US

problem #7

Oct 152014

Grand Cherokee Limited 5.7L V8

  • Automatic transmission
  • 20,505 miles

Battery goes dead, have to boost. Having all kinds of issues...Random park lights & horn flash & chirp...Proximity issue power locks, windshield wipers...etc...

- helenek, Sudbury, Ontario, Canada

problem #6

Oct 092014

Grand Cherokee Laredo

  • Automatic transmission
  • 86,453 miles



- Minerva H., Corpus Christi, TX, US

problem #5

Oct 282014

Grand Cherokee Laredo 4x4 3.6L V6

  • Automatic transmission
  • 45,000 miles

Just started having this problem. I understand there is a recall for this problem now (P54?). I haven't received my recall notice yet, but again am posting this to add to the numerous complaints regarding this issue. Not happy about the reliability of my Jeep.

- ohana414, Riverside, CA, US

problem #4

Oct 062014

Grand Cherokee Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 50,500 miles

Having a similar fuel pump issue to others on the site. Will try to start the car with push button and engine grinds for approximately 60 seconds and does not start. Same with just using the key. Using remote start seems to work. (Very odd.) Called dealer about recall I heard on news. Recall notice not posted yet. Chrysler reported recall would be issued on October 24th, 2014. Recall not issued yet (as of October 29th, 2014) for relay on fuel pump. Concerned the fuel pump will completely go out soon. According to the news it could cause the car to stall on highway. Irritating. Fuel pump continues to run after engine is off for up to an hour. First problem I have had with vehicle. Other than that I have been completely satisfied.

- Robert D., Aurora, CO, US

problem #3

Sep 012014

Grand Cherokee Limited V8

  • Automatic transmission
  • 63,400 miles

Problem began at about 60,000 miles. Started as a stalling engine, sometimes in park other times while moving. Also had problems turning the vehicle on. It would try to start and panel would show defective key. NOT! Had new batteries in key fob.

Eventually, the Jeep would not start. There was a hissing noise coming from under chassis near the gas tank. Left the car out overnight in case I needed a tow. Well, come morning, my battery was dead, the hissing noise stopped and I had it towed to my nearest dealer. Now, I'm out $1600. Needed to replace both the fuel pump and the battery. It is still in the shop and they "hope" nothing else will go wrong.

This is ridiculous for a fully loaded, expensive Jeep with under 65,000 miles.

- ead, Milford, PA, US

problem #2

Jul 102014

Grand Cherokee Trail Rated

  • Automatic transmission
  • 52,825 miles

click to see larger images

defective TIPM, fuel pump not turning off

On 10 July 2014 I had a recall on the brake booster on this vehicle. I took it to the local Jeep dealer and asked them to figure out what was causing the clicking noise under the car when the ignition was turned off while they were fixing the recall.

Received a call from them in two days that there was dirt in the fuel system and that they were going to have to replace the entire fuel system. That I had apparently holed the fuel tank some way. I asked: how did I hole the fuel tank, how did dirt get inside? I went down and inspected the tank, there was no dirt inside, only loose dust on the surface of the tank. No holes or anything, further more there was no check engine lights on which would have been the case. I took pictures of the tank assembly after it was removed from the vehicle and I took possession of the tank assembly and have it in my control at present. I was presented a bill for $2389 on July 28. The vehicle turned on the check light the next day and they gave me an appointment to find out why in 8 days. The vehicle was also beginning to delay the cut off of the fuel pump. I filed a complaint with Jeep customer service and was virtually blown off after a month and numerous contacts with them.

I am with out a car I could depend on for 2 months, spent $2389 and am back where I started. After 43 years of buying Chrysler vehicles and Jeeps in particular, A new one every two years or so, I took this vehicle down and traded it in on a new Datsun. This is the first foreign nameplate I have ever owned. I believe this problem is related to the known problems with the TIPM and I was ripped off either by a uninformed dealership or they knew full well what they were doing. Absolutely no help from the corporate level. Never again!

- Dawn E., Shawnee, OK, US

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