10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 57,161 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Our 2011 Jeep Grand Cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway. We have had all recalls taken care of, and have had the Jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
- Norman, OK, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that there was a progressing fuel odor coming from the rear of the vehicle. The dealer (acton Chrysler Dodge Jeep Ram, 196 great rd, acton, MA 01720, (978) 263-7300) diagnosed that there was an internal leak on the top of the tank. The dealer stated that the O ring and retainer needed to be replaced. In addition, the vehicle was also inspected and diagnosed by an independent mechanic. The manufacturer was notified of the failure and stated that they would follow-up to determine if they would provide a solution. The approximate failure mileage was 61,000.
- Harvard, MA, USA
Fuel tank fill line (neck) required replacement due to fuel vapor system leakage. This caused the check engine light to illuminate. Dealer indicated no gross corrosion but some evidence of corrosion on the neck, and system identified loss of vapor recovery.
- Perrysburg, OH, USA
Travelling 50-60 miles an hour then decelerating cause engine to stall/shut off making it a 3 ton problem.
- Jamaica, NY, USA
When I went in to waconia Jeep (905 strong dr, waconia, mn 55387) they told me I need a new fuel pump. Did not do recall work. My call often stalled but I was able to get back to my home in Colorado. Dealers in denver metro area don't have any "openings" for 3 weeks.
- Golden, CO, USA
While in motion put on turn signal and started turn and engine stopped cold. It could be started again after coming to a stop. During failure had no power steering or power brakes. Has happened three times two while turning right once while turning left.
- Rhodes, IA, USA
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).
- Grover Beach, CA, USA
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).
- Grover Beach, CA, USA
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).
- Grover Beach, CA, USA
Jeep GC2011 engine stalls while driving! current recall under Chrysler #T36 and NHTSA #17V435 only covers year 2012-2014. Chrysler needs to be notified to include year 2011. Ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. If anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!
- Grover Beach, CA, USA
Beginning in August of 2016, the car will stall sporadically upon rapid deceleration. Last time in March the car stalled when brakes were applied to avoid an accident on the freeway. Dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' Car has not been driven since. Problem has occurred 10-12 times and more recently with greater frequency. Rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.
- Encino, CA, USA
When I come to a stop/slow down the engine intermittently stalls - typically this is when I'm driving on city streets when I'm stopping. It has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. The fuel level can be full or low and it still happens. Friday May 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. P54 recall was already addressed.
- Woodbury, MN, USA
I will be driving the Jeep & it will stall just turn off lose power steering. It happened twice on freeway & 10 times on street. It stalls when am turning. I took it to Chrysler Jeep dealership in monrovia ca they did a diagnostic didn't find anything they kept it overnight drove it nothing they didn't fix anything & it keeps stalling. There was a recall for fuel pump relay I don't know if the work was really done since it keeps stalling. Am afraid to drive the car on fwy only driving on street. Afraid of it stalling again.
- Duarte, CA, USA
Vehicle while in motion, suddenly cuts off, no power, no brakes, dashboard lights all come on indicating all cautions I.e., engine light, airbags seat belts. Radio goes out and comes back on. This happens while driving and once while backing out of a parking space.
- Philadelphia, PA, USA
Today, Monday, March 6th, 2017; I was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and I was able to stop on the side of the road. My truck did not turn on again despite several attempts. I called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. They said the gas-pump was not working and suddenly when they were checking the tpim it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled I got a carfax not so long ago and going back to it I found out about the tpim failures... this is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different oem's and in the pfmea (potential failure mode and effects analysis) this would have a severity of 10!!! I will file all the complaints and will call the nhts to get my tpim replaced asap! I really hope they can make this quickly. If I can get another car I will do but I will not take my family on the truck for sure.
- Hidalgo, TX, USA
Camshaft lifters break and need to be replaced. Cylinder 8 misfire when driving.
- Mt Juliet, TN, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was serviced per NHTSA campaign number: 14V530000 (fuel system), but the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
- Hollywood, GA, USA
Vehicle has shut off while driving a number of times. Two incidents were while I was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my VIN shows no such recall.
- Keller, TX, USA
My car has been in and out of the shop for the past year. Two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. Since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. My car will stall and not start. After the fifth fuel pump I called the company and opened a case and was told they couldn't duplicate the problem. Two separate dealerships have looked at my vehicle and were unable to detect the problem. Since then the same problem has happened twice and I can't seem to get any help. Please help!
- Bellville, TX, USA
- Burnsville, NC, USA