3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 75 mph, the vehicle stalled. The contact also stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer where the battery was replaced on two occasions but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the fuel pump relay needed to be replaced. The contact stated that the part was not available for NHTSA campaign number: 14V530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The failure was 72,000.
- Los Angeles, CA, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 mph, the vehicle stalled. The failure occurred on multiple occasions. The vehicle was towed to an independent mechanic, who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.
- Plano, TX, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact mentioned that several attempts were made before the vehicle would restart. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000. Pam
- Grand Prairie, TX, USA
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that at engine start-up. The check engine warning light illuminated, causing the vehicle to hesitate to start. The failure was experienced numerous times. The vehicle was taken to the dealer numerous for the failure and a diagnostic was performed that was unable to locate a failure. The dealer replaced the starter cylinder however, the failure was not corrected. The check engine warning light continued to illuminate and flash sporadically. The failure mileage was 16,000 and the current mileage was 25,000. Updated 12/06/12 the dealer replaced the cam sensor, fuel pump, cylinder head and ignition switch. The replacement of the fuel pump, did not resolve the issue. Updated 12/06/12
- Alderson , WV, USA
- Keokuk, IA, USA