fairly significant
Typical Repair Cost:
No data
Average Mileage:
42,800 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (2 reports)
  2. hall effect magnet ring within window motor misaligned (1 reports)
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #3

Jan 152021

Grand Cherokee Laredo 3.6L

  • Automatic transmission
  • 40,389 miles

click to see larger images

power windows not working properly power windows not working properly power windows not working properly

Right front (Driver, RHD market) power window won't roll up/down continuously, rather stopping every 2 inches.

OBD scan revealed "B185A-31 DRIVER WINDOW POSITION SENSOR - NO SIGNAL", fault traced to power window motor, within which is a hall effect sensor ring, which was misaligned along motor shaft. The hall effect sensor reports position/speed to DDM (driver door module), since there is no signal, the DDM continually cuts out window motor when switch is pressed.

Power window motor does not need to be replaced, despite manufacturer saying it is a non-repairable part.

Solution: move hall effect sensor magnet ring to 7.5mm from motor commutator face in order to realign sensor correctly. Problem should be fixed.

- Chi Z., LA, CA, Australia

problem #2

Jun 072015

Grand Cherokee 4DR 3.6L V6 Dohc 24v

  • Automatic transmission
  • 79,000 miles

The door on the driver side window stop working last year but the lock stopped working in 2013. I do not know why the window mechanism would not work unless there a defect in the design or the vehicle prior to my purchase in 2012.

- David B., Capitol Heights, MD, US

problem #1

Aug 022012

Grand Cherokee Laredo V6

  • Automatic transmission
  • 9,000 miles

The driver side window stopped going up or down smoothly. Normally the window will go all the way down or all the way up if the button is pressed firmly. Or it will go all the way down or all the way up if you hold the button down or up.

However, since the problem started happening, the window will only go about 4 inches at a time and then stop. To roll the window down or up fully I have to hit the button about six or seven times in succession.

I have not brought the car back to the dealer to look at the issue since I don't trust the the dealer after I went for an oil change and they tried to sell me a new tire that I didn't need. I hope to resolve it on my own when I get a change to look at it more closely.

- Lee M., Seattle, WA, US