10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 16,145 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 20 mph, the brake pedal was depressed and hesitated to respond. As a result, there was a greater stopping distance. The vehicle was repaired but the details were unavailable. The manufacturer was not made aware of the failure. The failure mileage was 90,000. Updated 03/16/16 updated 03/22/16.
- Bloomfield Hills, MI, USA
The contact owns a 2012 Jeep Grand Cherokee. While driving at various speeds and also while the vehicle was parked, the brake pedal was difficult to depress. In addition, once the brake pedal was depressed, it failed to release. The failure recurred. The vehicle was taken to the dealer where it was diagnosed that the brake booster and the brake pedal needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 2,000. Updated 02/06/15; updated 4/25/18
- West Sayville, NY, USA
2012 Jeep Grand Cherokee. Consumer writes in regards to brake system recall notices. The consumer stated she did not know about the brake recall. However, by that time, she had already hit four vehicles, because she was not able to stop. Also, two days after the vehicle was purchased, she went to start it, but it wouldn't start. The vehicle stalled while at a stop sign. The consumer sent in a recall regarding the sun visor. Updated 03/24/16.
- Macomb, MI, USA
The contact owns a 2012 Jeep Cherokee. While driving down an incline at 15 mph, the brakes failed. The vehicle was taken to a dealer where it was diagnosed that the brake booster failed and needed to be replaced. A year prior to the failure, the vehicle was repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000. Updated 02/18/16 updated 02/22/16.
- Nanuet, NY, USA
The issue described in NHTSA campaign number 14V104000 has been experienced on multiple occasions over the last 18 months. However, my VIN does not indicate that my vehicle is associated with this recall. I believe the investigation should be expanded to determine if a broader set of vehicles is subject to this safety issue.
- Sicklerville, NJ, USA
2012 Jeep Grand Cherokee. Consumer writes in regards to seat cylinder head and brake system recall notices issues. The consumer stated the check engine light illuminated prior to receiving the recall. The dealer informed him he would need to put down over 4100 for a diagnostic check to verify the problem. The consumer stated it was not mentioned in the recall. In fact, the recall stated the defect would be fixed for free.
- Littleton, CO, USA
2012 Jeep Grand Cherokee. Consumer claims department representative writes in regards to reprogram ABS module recall notice and seeking rental and collision claims. Recall # 14V104000 was sent attached to complaint.
- Providence, RI, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part needed to complete the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair to be completed. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Anchorage, AK, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 2/24/15 the consumer stated he has been on a waiting list, since July 2012. Updated 03/02/15
- Elkview, WV, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 3/4/15 updated 03/26/15
- Las Vagas , NV, USA
2012 Jeep Grand Cherokee consumer isn't pleased with dealer doing recall repairs once a week the consumer was informed his vehicle would on February 16, 2015, because there is a waiting list. Recall numbers 14V154000 and 14V391000.
- Casper, WY, USA
2012 Jeep Grand Cherokee. Chrysler dealer do not have the replacement part to correct the corroding brake boosters.
- Saint Louis, MO, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 5/12/15 the recall repair was completed. Updated 03/17/15
- Clarks Summit, PA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed was not available for months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure. Updated 10/23/4 the recall was completed. Updated 10/30/14
- Little Falls, NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle jerked intermittently when the brake pedal was depressed. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) had exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 21,000. Updated 12/01/14 updated 01/27/15
- Owensboro , KY, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 11/20/14 updated 12/02/14
- Waynesburg , PA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/23/14 the recall was completed. Updated 10/30/14
- Bucyrus, OH, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Huntington, NY, USA
The contact owns a 2012 Jeep Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Brooklyn, NY, USA
- El Paso, TX, USA