10.0

really awful
Crashes / Fires:
5 / 83
Injuries / Deaths:
3 / 0
Average Mileage:
42,548 miles

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problem #582

Jan 052019

Grand Cherokee

  • 60,000 miles
Vehicle loses all power when slowing down or stopped. Lose ability to steer. Have to restart the vehicle.

- Watertown, WI, USA

problem #581

Jan 112019

Grand Cherokee

  • 14,000 miles
Car's tipm has been messing up. They say there hasn't been a recall on my model for that and another says it has been fixed. My car won't start at times, my horn honks at random times and just today my car stalled while on the interstate. I know the tipm had been a problem with these vehicles but I cant get any help with mine without paying out of pocket. I've about had it with my Jeep.

- Coushatta, LA, USA

problem #580

Dec 262018

Grand Cherokee

  • 40,530 miles
While driving locally on a city street, heard a low whining sound, followed by the dashboard battery warning light being illuminated. Sound increased and decreased with vehicle speed. Drove immediately home, less than a mile, parked the vehicle, opened the hood and isolated the location of the whining sound to the alternator area. At this time I could also smell a burning odor (being an electrician).I put a meter to the battery terminals and recorded a voltage of 11.5, indicating that the alternator had failed. There were no visible signs of smoke that I could see as the time was about 9pm. But the smell of an electrical issue was clearly present.

- Brooklyn, NY, USA

problem #579

Dec 102018

Grand Cherokee

  • 58,000 miles
Car has a hard time starting after sitting, then won't start at all, have to wait 30-40 minutes etc... (tipm)

- Indianapolis, IN, USA

problem #578

Dec 072018

Grand Cherokee

  • 118,000 miles
I've noticed lately that while making turns in my overland summit with a 5.7L hemi, that the Jeep will stall out and die in the middle of the maneuver. This only happens when making turns. I have to shift into neutral and apply the brakes and press the push start to turn the engine back over. It always starts back up but this is starting to become a real concern. I asked 2 different Dodge Chrysler Jeep supervisors about this and they claim to have never heard of anything like this, even though there is an active recall for this very thing. They now say my vehicle wasn't affected even though the symptoms are the exact same thing.

- Haysville, KS, USA

problem #577

Aug 012018

Grand Cherokee

  • 87,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle was not experiencing any failures until the vehicle was serviced for NHTSA campaign numbers: 15V115000 (electrical system) and 17V435000 (electrical system). The contact stated that the vehicle failed to start and suddenly stalled before entering the highway. The failure had occurred three times previously. The police department had to assist with towing the vehicle. The contact stated that the vehicle had been towed twice before by a warranty company. The dealer (kelly Jeep Chrysler Dodge Ram, 175 pelham St, methuen, MA 01844, (978) 683-8775) was notified of the failure. The vehicle was taken to the dealer more than twice after the recall repair failed. The dealer was unable to determine the cause of the failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 87,000.

- Andover, MA, USA

problem #576

Oct 152018

Grand Cherokee

  • 105,000 miles
Car completely shut off. No power to entire car. Found out it was a faulty alternator that was under recall.

- Washington, DC, USA

problem #575

Nov 052018

Grand Cherokee

  • 106,000 miles
The fuel pump was replaced per recall and now the new external fuel pump is completely failed and my Jeep won't start at all. Sometimes it will start and other times I will be driving down the road or highway and the vehicle will just stall and turn off on me. Someone has to do something about this.

- Fredericksburg, VA, USA

problem #574

Oct 012018

Grand Cherokee

  • 90,000 miles
This Jeep had the fuel pump recall done on it which was for the tipm relay built in fails causing these Jeep and durangos to stall out. Well now the whole module is bad per the dealer. This failure is worst than the relay failure. The Jeep stalled out while being parked and would not start again also while not working sitting in my garage the Jeep tried to start on its own and lights and horn going off. Jeep was already sued over this and I have been reading forms with many other customers still having this issue and these modules should have been replaced not placing a bandaid on the relay while the whole module is garbage which is now costing me 1600 and we haven't been able to drive it for a month since she was scared to be left stranded or having the car stall while driving. Please bring this up with them I already emailed asking for help on this problem since they never addressed it the first time it was brought up.

- Grand Forks, ND, USA

problem #573

Sep 142018

Grand Cherokee 6-cyl

  • Automatic transmission
  • 66,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 55 mph, several warning indicators began to flash on the instrument panel and there was an abnormal smoke odor in the vehicle. The vehicle was towed to monroeville Chrysler Jeep (located at 3651 william penn hwy, monroeville, pa 15146, (412) 856-1422) and repaired per nets campaign number: (electrical system). After the vehicle was repaired, the contact experienced several failures. The contact stated that the shift selector failed to operate, there was an abnormal clicking sound emitting from the transfer case, the engine control module was melted, and the battery exploded. The contact stated that the ecma and battery were replaced; however, the clicking sound still persisted and the shift selector was also still inoperable. An appointment was scheduled to have the vehicle diagnosed at memorabilia Chrysler Jeep. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.

- East Pittsburgh, PA, USA

problem #572

Sep 212018

Grand Cherokee

  • 100,085 miles
Jeep will not start from either using the keyfob or on dash start button. Vehicle cranks and attempts to start. Battery is new and charged. Possible tipm issue.

- Haughton, LA, USA

problem #571

Sep 112018

Grand Cherokee

  • 120,000 miles
Starter turns over but wont crank and leaves me stranded. Horn goes off at random times. Windows and door locks sometimes wont work. Google says its the tipm. Happens while vehicle is moving and non moving. Has happend multiple times.

- Coushatta, LA, USA

problem #570

Sep 062018

Grand Cherokee

  • 56,000 miles
While driving vehicle, noticed a smoke smell of something burning. Couldn't put a finger on it until later while driving the car filled with smoke coming from the passenger side headliner and burn hole in liner. Pulled over and pulled headliner down and saw flames and smoke. Put fire out. Called dealership and there was a recall that had been done by them on our vehicle for the vanity mirror electrical problem previous to this incident. They took our vehicle and gave us a rental at their expense until further investigation of this incident..

- Campbellsport, WI, USA

problem #569

Aug 042015

Grand Cherokee 8-cyl

  • Automatic transmission
  • 78,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 40 mph down an incline, the vehicle stalled without warning and there was a complete loss of braking ability. The contact managed to stop the vehicle. Hanlees Chrysler Dodge Jeep Ram of Napa (333 soscol avenue, Napa, California 94559, (707) 690-9600) was made aware of the failure and replaced the wiring harness and external fuel pump relay. The contact stated that the failure recurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. Consumer stated engine quit and loss of power steering and power brakes. Updated 11/26/18

- Napa, CA, USA

problem #568

Aug 072018

Grand Cherokee

  • 65,000 miles
Fuel pump, recall done but not effective. Almost three times a week, the Jeep Grand Cherokee does not start or stalls right after starting. This is when I am parked and will just keep cranking and not start. The dealer wants to charge me to replace the fuel pump and does not acknowledge the recall is faulty. Driving on the highway, the car stalled on me for no reason and then took 5 minutes of cranking to finally start again. Luckily I was not in the middle lane on I95. At first it happened once or twice a week, now it is almost everyday.

- Greenwich, CT, USA

problem #567

Aug 202018

Grand Cherokee

  • 64,822 miles
Fuel pump relay failed after being replaced by recall. Occasionally the car would not start. Most recently the car stalled on me while in traffic. The first time I was able to coast to the shoulder and restart the car. The second, and last time it stalled, I was turning off a residential side street onto a major 4 lane road during rush hour. It stalled in the intersection. I could not restart it. I was told by my auto shop that the part has not been improved, only replaced. That is not a fix!

- New Hyde Park, NY, USA

problem #566

Jul 262018

Grand Cherokee

  • 127,000 miles
The automatic charging system light came on 2 hours into driving North on the highway to Wisconsin from Chicago. There was no human action that correlated with the light coming on. It simply came on when going consistent speed on the highway in no traffic. I learned from the driver's manual that this most likely meant that the alternator had failed and I needed to get assistance immediately. I took the car into a repair shop on a Thursday where it would remain for 10 days as things began to unfold. The employees of the repair shop could identify no fault in the alternator after thorough inspection and driving tests. The warning light had turned off. However, after it had been cleared of all inspection and turned on, there was an enormous failure in the car causing it to smoke. Without warning, the alternator caused such a massive short that it not only failed itself, but also broke the car's engine computer. I come to find out that there was a recall by Chrysler (T36) for this specific issue and included 2012 Jeep Grand Cherokee's. I was never made aware of this recall but there is no question that this failure is specific to the manufacturing errors by Chrysler Jeep. There have been a total of 10 recalls on the 2012 Jeep Grand Cherokee, 3 of which have been specific to this vehicle, and clearly, now a 4th. This could have been a been an incredibly dangerous situation and the failure by Chrysler to notify me or include my vehicle in their recall is preposterous. I have documentation regarding repair and claims attached. More info and claim documents available upon request.

- Chicago, IL, USA

problem #565

Jan 092018

Grand Cherokee

  • 70,000 miles
Takata recall my visor caught fire while I was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups

- League City, TX, USA

problem #564

Aug 092018

Grand Cherokee

  • 73,000 miles
The 2012 Jeep Grand Cherokee will crank with no start. The Jeep refuses to fire up, it will crank for long periods of time but will absolutely not start up. Could be an electrical issue or fuel pump relay or engine. Seems a lot of friends of mine are having the same issue with this very same model. Please help me with the defective car.

- Houston, TX, USA

problem #563

Aug 012017

Grand Cherokee 8-cyl

  • Automatic transmission
  • 106,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle would crank, but not start. The failure occurred randomly within three months of owning the vehicle. The vehicle was repaired per NHTSA campaign number: 15V115000 (electrical system), but it failed to permanently repair the vehicle. The dealer (breeden Dodge Chrysler Jeep Ram, 5900 us-71 bus, fort smith, ar 72908, (888) 611-0803) indicated that the totally integrated power module with the internal fuel pump relay needed to be replaced. The manufacturer was notified of the failure and suggested that the part be replaced. The vehicle was not repaired. The approximate failure mileage was 106,000. Consumer stated car was taken to the dealer 3 times and they couldn't fix the problem. Part was installed for $1,250.

- Fort Smith, AR, USA

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