The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V115000 (electrical system) was received in April of 2015. After contacting both the dealer and the manufacturer. The contact was informed that the parts needed to remedy the recall were not available and no estimated time to receive the parts could be given. The contact had not experienced a failure.

- Haphzibah, GA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in April of 2015. After contacting both the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 7/1/15 updated 07/09/15

- Norwell, MA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Portsmouth, VA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 15V115000 (electrical system); however, the parts needed to do the repairs were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to performed the recall repairs. The manufacturer was not made aware of the delay. The contact had not experienced a failure.

- North Bergen, NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/11/15

- Millington, NJ, USA

Vehicle was brought in to dealer on 3/24/15 for stalling issues and other safety recalls. Car had not started on at least 4 occasions up until 3/24/25. I was told the key fob batteries needed to be replaced and that may fix the issue. I paid to have both batteries replaced. On 5/4/15 I brought the vehicle back to the dealer because the not starting issue had become more extreme. It occurred 8 times since the 3/24/15 service and on one occasion it would not accelerate while I was driving on a highway. There was an extreme delay and suddenly the car reacted and lurched forward. This was the first time it had ever done this. Additionally, on one occasion of not starting it continued to chug instead of just not reacting. Dealer advised again that one of the key fobs needed to have a battery replaced (both were replaced the previous month) and that they didn't have parts for the safety recall. Headquarters advised they would let me know in a few weeks or months when the parts would be available. The problems is rapidly getting worse and there are indications that there may be issues while I am driving it as well. I have asked for escalation and something even a temporary fix be done. No response from headquarters yet.

- Woodbine, MD, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (equipment, tires); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/30/15 the consumer stated the engine stalled while driving, on May 13, 2015. Updated 07/02/15

- Gilroy, CA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available to schedule the recall repair within a reasonable time frame. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Cape May Court House , NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.... updated 06-02/15

- West Berlin, NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Hendersonville, NC, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Ithaca, NY, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the engine would rev and the vehicle would independently decelerate. The failure occurred intermittently. The contact stated that NHTSA campaign numbers: 14V391000 (electrical system), 15V115000 (electrical system), and 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The failure mileage was 12,000.

- Birmingham , AL, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while reversing at 2 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who was unable to diagnose or repair the vehicle. The vehicle was then taken to a dealer. The technician repaired the vehicle under NHTSA campaign numbers: 14V634000 (electrical system), 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The contact then received notification of NHTSA campaign number: 14V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 40,000.....updated 07/22/15 updated 10/11/2017

- Hibbing , MN, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V115000 (equipment, tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 10,000.

- Seattle, WA, USA

2012 Jeep Grand Cherokee. Consumer writes in regards to alternator failure and recall notice #14V-634. The consumer stated on February 6, 2015 the alternator failed while driving on freeway. The charging system indicator illuminated and within 30-60 seconds, he smelled a burning odor coming from the vents and the vehicle lost all of its electrical power. The consumer was forced to coast to the left shoulder and luckily avoided an accident. The dealer replaced the alternator, but said the battery was completely dead and they replaced it for free.

- San Diego, CA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic), 14V115000 (electrical system) and 14V391000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Wood Way, TX, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic), and 14V391000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Beach Lake, PA, USA

The 2012 Jeep Grand Cherokee check engine light was on and stalled then pulled over to side of street then restarted engine.took to Dodge dealership -had major engine failure no-to low compression on lft cylinder head. Is the fuel tank on this vehicle defective will it leak and explode/catch fire if rear ended? this vehicle was owned by dealership with open/active recall safety defects. Should I be concerned with driving this vehicle. Dealership did not disclose this when they sold the vehicle. How is this legal and allowed to get away with this dangerous vehicle. I don't want to put my family in it. Maybe the dealership owner will put his family in it since he's selling defective cars. I just get another safety recall notice. This vehicle is an accident/fatality waiting to happen. The manufacturer/dealership should refund the purchase price or be criminally charged. I paid thousands of $'s, this vehicle is a total loss who going to buy it.

- Corona, CA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Gilbert, AZ, USA

There is no incident to report but a problem getting my recall of the alternator seen to. I made an appointment with my dealer, rt 46 Chrysler, Jeep, Dodge, well over a month ago and received a call from the service department the day before the appointment stating the part was not in, they do not know when it will be in and there is no option to be placed on a waiting list to be called when the part will be available. This to me is ridiculous. I have sent a complaint to Chrysler customer service about this treatment by the dealer. Do you have any solution to offer me to get this recall tended to? please let me know. Thank you.

- Clifton, NJ, USA