10.0
really awful- Crashes / Fires:
- 5 / 83
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 42,548 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Virginia Beach , VA, USA
2012 Jeep Grand Cherokee. Consumer writes in regards to lack of parts to fix sun visor vanity lamp wiring under recall. The consumer stated the dash rattled, the sunroof had to be fixed on several occasions, the glove box, alternator and engine head were replaced.
- Port Ludlow, WA, USA
Car slightly stalled as I tried to accelerate from a stop at a street light. After a few seconds it jolted forward and then continued to drive as normal. Now experiencing problems starting the car on a regular basis, sometimes needing 2 to 3 attempts to properly start the engine.
- Redondo Beach, CA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Medina, OH, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V634000(electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Westland , MI, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
- Free Hold, NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V634000 (electrical system) was received in March of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure.
- Burlington, MA, USA
Received recall notification in November, 2014. Contacted dealer and scheduled an appt. To replace, when went to dealer was told they were out of the required parts. Received follow up notice in March, 2015 and scheduled an appt. For April 2015. When I went to the dealer the same issue happened, they did not have the required parts. Jeep should have the parts available for a recall that may result in a fire.
- Cherry Hill, NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V634000 (electrical system); however, the parts to do the repair were not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Naperville, IL, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for a recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Acworth, GA, USA
The alternator completely failed, and I went to the dealer, but was told that it was no longer under warranty. I paid approximately $800 to have the alternator replaced. I found out that, later that year, there was a recall on the alternator: 14V634000, which appears to be for the exact repair that I had performed.
- Hesperia, CA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Roseboro, NC, USA
Multiple times my vehicle would not recognize the key fob to open the doors when getting into the vehicle, nor start the vehicle. The display says it does not detect the key. It is in my purse and sometimes it can detect it other times it does not. We have replaced the batteries and this still continues to happen randomly. The bluetooth constantly says the signal strength is weak. When I look at my phone the signal strength is strong on the phone.
- Riverside, CA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the contact was unable to have the vehicle serviced under the recall because one remedy part was being distributed at a time to the dealer. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Fort Bend, IN, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Salisbury, MD, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was not available. The dealer was contacted and an appointment was scheduled, but the manufacturer never sent the part. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact had not experienced a failure.
- Saugus, MA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was not available. The dealer was contacted and stated that the manufacturer had not sent the parts at the time of the repair. The contact had not experienced a failure.
- Cedar Hills, NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Palm Desert, CA, USA
Blind spot detection sensors failed on both sides. Had to turn system off because it constantly told me it has failed. Dealer said $2000+ to fix. Luckily I had extended warranty and only cost $100 however a three old car with just over 50,000 miles shouldn't have these issues. It sounds like there's a problem with these devices.
- Cadillac, MI, USA
- Baltimore, MD, USA