10.0
really awful- Crashes / Fires:
- 1 / 18
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 35,590 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
In April my car started randomly not starting. It's happened 4 times and been in the shop once for this issue. It is going again Monday 6/16 for the same issue. It will randomly not start, it randomly tries to stall on me. It will randomly not respond to pushing the power button. It will randomly make a high pitched squealing noise. It is very scary when it tries to stall because I can be riding down the interstate at 65 mph when it happens or sitting still at a red light. I drive over 120 miles per day and I cannot be stranded or stall out in the middle of the road. It's going to the shop again Monday to address the issue for the second time. Makes the 5th time the car has been in the shop for various issues since I've had it less than 15 months.
- Snellville, GA, USA
On multiple occasions, when the push to start button was pressed to start the vehicle the heat/air fan has automatically come on at the highest speed with the heat/air button in the off position. The vehicle has been driven as far as 20 miles before it would go off. The button has been turned on to different speeds during this incident and the speed does not change. The vehicle has been cut off and restarted with the same results. The vehicle was taken to a Jeep dealership on April 1, 2014. The fan was replaced and approximately 3 weeks later the same incurred again. It was taken back to the dealership on May 26, 2014. The service department tried for 3 hours to reproduce the incident with no avail. I was told to drive the vehicle until it re-occurred and bring it immediately to the dealership without cutting the vehicle off so the codes could be checked. If this occurred when the dealership was closed, I was instructed not to crank the vehicle again until it was being taken to the dealership and not to cut it off until a technician could get the code of error. Unknown if it has a short in the electrical system. Dealership service department has stated they do not know what is causing the fan to run without being turned on. On June 1, 2014 the incident occurred again and lasted approx 5 minutes.
- Louisburg, NC, USA
The contact owns a 2013 Jeep Cherokee. The contact stated that the vehicle was parked overnight and when he returned in the morning, the engine was independently started. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 3,227.
- Decatur, AL, USA
Jeep has an issue with my 2013 Jeep Cherokee, wherein the electrical system fails, headlight(s) turn off and other systems (radio/nav) reboot. I on my fifth attempted fix for the same issue. Car is still in shop (I am in my third week of a rental). Obviously, headlights that go out on their own (and stay out) is a significant safety issue -- it's more than an annoyance. I have been warned by police already, but safety of myself and others is the larger issue.
- Raleigh, NC, USA
2013 Jeep Cherokee Laredo. The speedometer and tachometer needles are dark red against a dark slate/black background. Very difficult to see under nighttime conditions and when sun shines into car from the rear. This is added to the fact that the instruments are on the sides of the instrument cluster and that the steering wheel is small. Can't get a full look at these instruments with both eyes at the same time.... I. E. seriously impacted binocular vision means that it is even more important the needles be of a contrasting color to the background. Especially since many males are at least partially red-green color blind. The safety considerations include that it takes longer to read the speedometer under man Y different light conditions [even without color vision deficiencies], which means that the eyes are off the road longer and that speeding may be a more common and inadvertent result of it being harder to read the gauges.
- Portland, OR, USA
- Eugene, OR, USA