10.0
really awful- Crashes / Fires:
- 1 / 19
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 35,068 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/3/15 updated 6/15/2015
- Alden, NY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Whitefish, MT, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) was received in June of 2014, NHTSA campaign number: 14V391000 (electrical system) was received in August of 2014, and NHTSA campaign number: 14V634000 (electrical system) was received in December of 2014. The dealer was contacted on multiple occasions and informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Updated 2/24/15 updated 03/02/15
- Neptune, NJ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign numbers: 14V104000 (service brakes, hydraulic) and 14V391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.
- Macomb , MI, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Catawissa, PA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign numbers: 14V154000(service brakes, service brakes, hydraulic) and 14V634000(electrical system). The contact stated that the parts were unavailable. The dealer was uncertain of when the parts would become available to service the vehicle under the recall remedy. The manufacturer was notified of the delay. The contact had not experienced a failure.
- South Jordan, UT, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure.
- Louisville , KY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V364000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed that the recall part was not available and did not have an estimated date for when the part would be available. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Mesa, AZ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Thornhurst , PA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V634000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified. The contact had not experienced a failure.
- Brooklyn , NY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system), exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable for repair. The manufacturer was made aware of the delay. The contact stated that the vehicle stalled intermittently while driving at various speeds. The vehicle was not diagnosed or repaired. The failure mileage was 18,000.
- Norwich, CT, USA
Chrysler recalls P14 & P36 have been in effect since may and August of this year respectfully. To date I am unable to obtain parts for either recall from Chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site.
- Broomfield, CO, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Woodstock, VA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V154000 (service brakes) in may of 2014 and received NHTSA campaign number 14V391000 (electrical system) in September of 2014. The dealer was contacted on multiple occasions and stated that the part was not available. The manufacturer was not notified of the delay. The contact did not experience a failure.
- Merritt Island, FL, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign number: 14V154000 (electrical system) and NHTSA campaign number: 14V391000 (service brakes); however, the parts needed were not available. The dealer was contacted on multiple occasions, but was unable to provide an estimated time for when the parts would become available. The contact had not experienced a failure.
- Suitland, MD, USA
The navigation system is unreliable in that the "guidance" it gives is grossly wrong.
- Tucson, AZ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V391000 (electrical system). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure updated 12/03/14
- Minocqua, WI, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving approximately 30 mph, the vehicle suddenly stalled. The contact indicated that after restarting the engine the vehicle operated as normal. The vehicle was taken to the dealer who diagnosed that the alternator was faulty. The alternator was replaced put the failure recurred. The vehicle was taken back to the dealer who replaced the totally integrated power module. The contact continued to have trouble starting the engine and the vehicle would stall shortly after starting the vehicle. The vehicle was taken back to the dealer who replaced the win module but the vehicle continued to experience the failures. The manufacturer was notified of the problem but no solution was offered. The VIN was not available. The failure mileage was 28,000.
- Elmwood Park, NJ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (lighting, electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Wichita, KS, USA
- Stanton Island, NY, USA