10.0

really awful
Crashes / Fires:
1 / 18
Injuries / Deaths:
3 / 0
Average Mileage:
35,590 miles

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« Read the previous 20 complaints

problem #26

Nov 102014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V364000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed that the recall part was not available and did not have an estimated date for when the part would be available. The manufacturer was notified of the delay. The contact had not experienced a failure.

- Mesa, AZ, USA

problem #25

Dec 102014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Thornhurst , PA, USA

problem #24

Dec 092014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V634000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified. The contact had not experienced a failure.

- Brooklyn , NY, USA

problem #23

Jun 022014

Grand Cherokee

  • 18,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system), exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable for repair. The manufacturer was made aware of the delay. The contact stated that the vehicle stalled intermittently while driving at various speeds. The vehicle was not diagnosed or repaired. The failure mileage was 18,000.

- Norwich, CT, USA

problem #22

May 012014

Grand Cherokee 4WD 6-cyl

  • 21,000 miles
Chrysler recalls P14 & P36 have been in effect since may and August of this year respectfully. To date I am unable to obtain parts for either recall from Chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site.

- Broomfield, CO, USA

problem #21

Sep 152014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Woodstock, VA, USA

problem #20

May 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V154000 (service brakes) in may of 2014 and received NHTSA campaign number 14V391000 (electrical system) in September of 2014. The dealer was contacted on multiple occasions and stated that the part was not available. The manufacturer was not notified of the delay. The contact did not experience a failure.

- Merritt Island, FL, USA

problem #19

Jul 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign number: 14V154000 (electrical system) and NHTSA campaign number: 14V391000 (service brakes); however, the parts needed were not available. The dealer was contacted on multiple occasions, but was unable to provide an estimated time for when the parts would become available. The contact had not experienced a failure.

- Suitland, MD, USA

problem #18

Dec 202012

Grand Cherokee

  • 20 miles
The navigation system is unreliable in that the "guidance" it gives is grossly wrong.

- Tucson, AZ, USA

problem #17

Oct 242014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V391000 (electrical system). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure updated 12/03/14

- Minocqua, WI, USA

problem #16

Aug 052014

Grand Cherokee

  • 28,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving approximately 30 mph, the vehicle suddenly stalled. The contact indicated that after restarting the engine the vehicle operated as normal. The vehicle was taken to the dealer who diagnosed that the alternator was faulty. The alternator was replaced put the failure recurred. The vehicle was taken back to the dealer who replaced the totally integrated power module. The contact continued to have trouble starting the engine and the vehicle would stall shortly after starting the vehicle. The vehicle was taken back to the dealer who replaced the win module but the vehicle continued to experience the failures. The manufacturer was notified of the problem but no solution was offered. The VIN was not available. The failure mileage was 28,000.

- Elmwood Park, NJ, USA

problem #15

Oct 142014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (lighting, electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Wichita, KS, USA

problem #14

Sep 302014

Grand Cherokee

  • 36,000 miles
The contact owns a 2013 Jeep Grand Cherokee. While parked, the contact noticed smoke coming from the vanity lamp. The contact allowed the smoke to vanish. The contact did not sustain any injuries. The vehicle was towed to the dealer, but no diagnostic testing was performed. The vehicle was not repaired. The vehicle was repaired according to NHTSA campaign number: 14V391000 (electrical system). The manufacturer was not notified. The approximate failure mileage was 36,000.

- Venice , FL, USA

problem #13

Aug 302014

Grand Cherokee 4WD 8-cyl

  • 23,000 miles
In general, the car would not start when brake was pressed and the start button was pushed. This happened six times. First four times the engine would just turn over but not start. Last two times, the engine started for about two to three seconds then died. Attempting to start it again resulted in the engine turning over but not starting. During all of the six attempts the engine only started and stayed running after three or four attempts. When I've taken the vehicle to the dealer I was told that there may be a bad win module, which was supposedly replaced. When asked about the tipm I was told that they have to begin diagnosis starting with other parts.

- Bartlett, IL, USA

problem #12

May 302014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign number: 14V154000 (service brakes) and NHTSA campaign number: 14V391000 (electrical system). The parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.

- Sperryville, VA, USA

problem #11

Sep 222014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 10/30/14 updated 4/24/2015

- Saranac Lake, NY, USA

problem #10

Sep 112014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Canton, OH, USA

problem #9

May 052014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notices for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000: (service brakes, service brakes, hydraulic). The parts that were needed to remedy the recalls were unavailable. The manufacturer was not notified. The contact had not experienced a failure...updated 11/18/14

- Grantsville, MD, USA

problem #8

May 202014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical wiring, vanity light). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Tacoma, WA, USA

problem #7

Sep 302013

Grand Cherokee

  • 13,000 miles
In about one of every thirty starts, the engine dies quickly even though the dash still says "run". I have taken it to the Jeep dealer about 4 times, but they have no fix & I am afraid it will happen while the Jeep is moving.

- Delray Beach, FL, USA

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