We received a recall for this Jeep last fall(2014). The number is P60/NHTSA 14V-634 labeled alternator. The recall states that the alternator diodes in our vehicle may experience a rapid failure. Variability in the failure mode ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system(ABS), electronic stability control(ecs), electronic control module(ECM),and/or central body controller(cbc). The driver will have little or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire. We contacted our dealer twice in the last 5 months and both times were told they do not have the parts. By their own statement this could result in a critical and disabling situation. We should have this replaced today or given a safe vehicle to drive until ours is made safe. How long do they get to put off repairing this"???? why has Jeep not made these parts available" and if they have why are dealers not installing them. Our dealer is fox Chrysler Dodge Jeep in auburn, New York.

- Waterloo,Ny, NY, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed were available; however, the vehicle had not been serviced under the recall because of the extensive waiting list. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bay City, MI, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while attempting to lock the doors, the front driver side door failed to automatically and manually lock. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. In addition, the contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 ( electrical system) and 14V634000 ( electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 800.

- Beechhurst, NY, USA

On October 15, 2014 I took my 2013 Jeep Grand Cherokee to moore auto group 8590 West bell road peoria, AZ to address recall (P36 sun visor wiring). The recall states; the sun visor vanity lamp wiring on your vehicle may experience a high resistance short after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and increase risk of fire. On February 4, 2015 while parked, engine not running, locked and unoccupied, in a grocery store parking lot, the car erupted in flames. The source of ignition was a short in the wiring above the headliner at the passenger side sun visor. I believe that in the interest of safety, any and all owners of vehicles that had this recall maintenance performed at moore auto group be advised to return for reinspection.

- Glendale, AZ, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Greenville, TN, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Greenville, WI, USA

The contact owns a 2013 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Malbern , AR, USA

My car continued to make a sound as though the engine was still running when I turned the ignition off. I think this could be something to do with the recall on the alternator diodes. It seems the alternator may be failing. The power when the gas pedal is applied hesitates at times also when driving. My fear is that I will be driving at a high rate of speed on the highway and the car will loose all power completely. This will leave me without any steering control at all too. I fear for my life at this time. I was told by [xxx] that I should replace it at my cost. When I asked how much that would cost the service advisor [xxx] lied and said he did not know the cost to replace the parts. Also, if there are parts now then the alternator/diodes should be being replaced by Chrysler now before a severe catastrophe occurs. I also had the brake booster replaced. Since then there is a rattle under the hood on the drivers side where the brake booster would be. Every time I go over a bump in the road a rattling sound happens. It is as though this is something to do with the suspension of the car or alignment too. [xxx], service advisor at [xxx] has not been able to identify this problem. [xxx] wants me to come in for yet another day to try to get the problem identified. This will make 3 days of losing time from work and being inconvenienced. I have been to this dealer on 2 occasions and have gotten no satisfaction or resolve at all. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tucson, AZ, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V634000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer informed that the recall part was not available and did not have an availability date. The contact had not experienced a failure.

- Springfield, MA, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Whitesboro, NY, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Weslaco, TX, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Snowhill, NC, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Stanton Island, NY, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/3/15 updated 6/15/2015

- Alden, NY, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Whitefish, MT, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) was received in June of 2014, NHTSA campaign number: 14V391000 (electrical system) was received in August of 2014, and NHTSA campaign number: 14V634000 (electrical system) was received in December of 2014. The dealer was contacted on multiple occasions and informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Updated 2/24/15 updated 03/02/15

- Neptune, NJ, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign numbers: 14V104000 (service brakes, hydraulic) and 14V391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.

- Macomb , MI, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.

- Catawissa, PA, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign numbers: 14V154000(service brakes, service brakes, hydraulic) and 14V634000(electrical system). The contact stated that the parts were unavailable. The dealer was uncertain of when the parts would become available to service the vehicle under the recall remedy. The manufacturer was notified of the delay. The contact had not experienced a failure.

- South Jordan, UT, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure.

- Louisville , KY, USA