10.0
really awful- Crashes / Fires:
- 1 / 18
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 35,590 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/9/15
- Miromar Lakes, FL, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
- Norwalk , CT, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and15V115000 (electrical system); however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
- Canton, OH, USA
I have replaced the tail lights (4X within 12months), fog light (after one exploded and melted the housing), lights in visor (safety recall), day time running lights (6X), a sensor has quit working on the engine module that tells the engine when it is up to temperature, and the leather dash suddenly warped. My vehicle has 60,000 miles on it and already I have replaced various lights on it (the day time running lights need a trained mechanic) costing me a ton of money. The warped dash was inspected by the manager of rice Chrysler Dodge in knoxville, tn informed me that the glue allowed the dash to lift and that I would have to pay for this manufacture defect, and I just received a letter in the mail that another safety recall is being issued for the engine stalling that could cause a deadly accident. I think that my vehicle should be registered as a lemon, I have always trusted Jeep, always had Jeep, but this one has been a costly mistake.
- Knoxville, TN, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in April of 2015 and the recall notice for NHTSA campaign number: 14V391000 (electrical system) was received in July 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Charlotte Court House, VA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 15V115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for repair. The manufacturer were made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
- Lewiston, MI, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available to schedule an appointment within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
- East Meadow, NY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Staten Island, NY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Phoenixville, PA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Williamsburg, OH, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and NHTSA campaign number: 14V115000 (equipment, tires); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Updated 09/14/15 updated 10/11/2017
- Mcdonna, GA, USA
The contact owns a 2013 Jeep Grand Cherokee. While at a stop light, the accelerator pedal was depressed and the vehicle hesitated before accelerating. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
- Charlottesville, VA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Sidney , NE, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system), 14V634000 (electrical system), and 14V115000 (equipment and tires). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Aurora, CO, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Corinth, TX, USA
There are now four separate recalls on this vehicle dating back to 2014 and Chrysler Jeep has refused to address any of these claiming they do not have the parts. My daughter, who is a full time student in pa, has been to several dealerships (brenner Chrysler Dodge Jeep, manahawkin Chrysler Dodge Jeep, 'blaise alexander Chrysler Dodge Jeep) and placed on a wait list however none of these have ever cleared for any of the recalls Chrysler Jeep has taken no responsibility to address these recalls in any manner and have inconvenienced a college student let alone put her at unnecessary safety risk. These recalls need to be fixed. She will be in NJ from may-August.
- Jupiter, FL, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issues. The contact had not experienced the failures.
- Toms River, NJ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the parts needed were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 5/11/15 updated 05/14/15
- Bridgewater, NJ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V631000 (electrical system, visibility) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
- Washington Dc , DC, USA
- Perth Amboy , NJ, USA