10.0

really awful
Crashes / Fires:
1 / 19
Injuries / Deaths:
3 / 0
Average Mileage:
35,068 miles

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« Read the previous 20 complaints

problem #74

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cypress, TX, USA

problem #73

Dec 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Haymarket, VA, USA

problem #72

Jul 152014

Grand Cherokee

  • 10,000 miles
The contact owns a 2013 Jeep Grand Cherokee. While backing out of the garage, the vehicle stalled without warning. The vehicle restarted, but the failure recurred on several occasions. The vehicle was taken to the dealer, but the cause of the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 10,000.

- Bear, DE, USA

problem #71

Apr 032015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system) and stated that the part would not be available for several months to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- North Kingstown , RI, USA

problem #70

May 192015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/14/15

- Lake Ariel, PA, USA

problem #69

May 152015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Lakeside, CA, USA

problem #68

Apr 202015

Grand Cherokee

  • miles
Chrysler, sent us a letter listing the recall below for our 2013 Jeep Grand Cherokee, and they still do not have the replacement part. The repair has not been made and they give us no information about when it will be available for repair. My main concern is that we have a 2 year old and my wife drives the Jeep every day, her only means of transportation. The recall states "in the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning." Also, very concerning to us: "consequence: A vehicle stall increases the risk of a crash." Here is the recall info: Chrysler (fca us llc) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.

- Marietta, GA, USA

problem #67

Apr 202015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000(electrical system) was received in April of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available. No estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 7/14/15 updated 10/16/2017

- Rockway Beach, NY, USA

problem #66

Jan 202015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repairs. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Perth Amboy , NJ, USA

problem #65

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/9/15

- Miromar Lakes, FL, USA

problem #64

May 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

- Norwalk , CT, USA

problem #63

Aug 062014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and15V115000 (electrical system); however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Canton, OH, USA

problem #62

Oct 102014

Grand Cherokee 4WD 6-cyl

  • miles
I have replaced the tail lights (4X within 12months), fog light (after one exploded and melted the housing), lights in visor (safety recall), day time running lights (6X), a sensor has quit working on the engine module that tells the engine when it is up to temperature, and the leather dash suddenly warped. My vehicle has 60,000 miles on it and already I have replaced various lights on it (the day time running lights need a trained mechanic) costing me a ton of money. The warped dash was inspected by the manager of rice Chrysler Dodge in knoxville, tn informed me that the glue allowed the dash to lift and that I would have to pay for this manufacture defect, and I just received a letter in the mail that another safety recall is being issued for the engine stalling that could cause a deadly accident. I think that my vehicle should be registered as a lemon, I have always trusted Jeep, always had Jeep, but this one has been a costly mistake.

- Knoxville, TN, USA

problem #61

Jul 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in April of 2015 and the recall notice for NHTSA campaign number: 14V391000 (electrical system) was received in July 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Charlotte Court House, VA, USA

problem #60

Apr 302015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 15V115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for repair. The manufacturer were made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Lewiston, MI, USA

problem #59

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available to schedule an appointment within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- East Meadow, NY, USA

problem #58

Apr 302015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Staten Island, NY, USA

problem #57

Dec 302014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Phoenixville, PA, USA

problem #56

Jan 192015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Williamsburg, OH, USA

problem #55

Apr 292015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and NHTSA campaign number: 14V115000 (equipment, tires); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Updated 09/14/15 updated 10/11/2017

- Mcdonna, GA, USA

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