10.0

really awful
Crashes / Fires:
1 / 20
Injuries / Deaths:
3 / 0
Average Mileage:
34,484 miles

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« Read the previous 20 complaints

problem #240

Jun 152019

Grand Cherokee

  • 0 miles
Check engine light would come on intermittently the last 5 months. Took to the dealership and auto zone for a code reader a few times and they were unable to pinpoint the exact problem because the engine light would disappear or multiple codes would appear. The vehicle would at times seem to lose power especially going up hill whether it was on a city street or highway. I finally was able to get a true diagnostic test done on 6/15/19 when the engine light was still showing on my dashboard. They code reader gave P0128 so I ended up having to get my thermostat gauge replaced and total repairs with diagnostic were $309.15. I found it frustrating and unsafe that for 5 months the engine light would intermittently appear. After a trip out of town and drove a total of close to 1200 miles, the light stayed on. At this point, it is when I decided to take it in to the dealership before the engine light disappeared. I also noticed that the seatbelt warning light would not always alert if a passenger did not have theirs on. I tried to go back and select the seatbelt problem selection, but it would not allow me to.

- Boise, ID, USA

problem #239

Mar 282019

Grand Cherokee

  • 117,000 miles
The vehicle has stopped dead on at least 8 occasions over the last year. The car is running and moving but suddenly stops. No lights no motor noise no ability to steer off the road. It seems to occur at city speeds and streets never on a highway nothing has showed up on diagnostics and no one seems to be able to fix it. I am afraid to drive it. The Jeep dealership says there is nothing wrong on diagnostics so there is nothing to fix. The dealerships head mechanic is not returning calls. I was researching and found that there may have been a recall on this issue with the same make and model including 2011 to 2014. Mine is 2013. The dealership will not speak to this issue. I do not know what a takayuki recall is, I gave the last date this happend.

- Saugatuck, MI, USA

problem #238

Feb 022019

Grand Cherokee

  • miles
I've been told that in the 2013 Jeep Grand Cherokee's are known to have computer problems! my computer was just replaced 2 years ago and when I went to get my car serviced (oil change), I was told that the check engine light is reading codes that would suggest my computer is going out again.

- Charlotte, NC, USA

problem #237

Feb 142019

Grand Cherokee

  • 54,000 miles
Vehicle is stationary and not on. When I sit in the vehicle and put my foot on the brake to press the start button the vehicle only half cranks and the electric only turns on. It takes a few tries after turning power off and opening the door until it will actually start fully.

- Erie, PA, USA

problem #236

Nov 102015

Grand Cherokee

  • 43,991 miles
Intermittent no start, extended crank. Once started, vehicle runs fine. Issue began right after recall R09 performed at 43,574 miles. Issue seemed to be resolved but repeated at 47,985 miles. Dealer stated that win module needed replacing at a cost of $180. Repairs were completed. Issue has now returned at 69,000 miles. Taking vehicle in for service on 2/13/19.

- Monterey, CA, USA

problem #235

Jan 312019

Grand Cherokee

  • 75,000 miles
Directional signals not working interior lights not working radio not working check engine light on ABS warning light on all happened at once when starting car in subfreezing temperatures (2 deg).

- Rockaway Park, NY, USA

problem #234

Jan 202019

Grand Cherokee

  • 96,000 miles
Push start failed to turn on and off. Car stalled when going from remote start to start. Windshield wipers would not turn off even with car off and key removed from vehicle. Display of mph and menu disappeared.

- Wilmington, OH, USA

problem #233

Nov 202018

Grand Cherokee

  • 143,000 miles
While driving to work one night my Jeep started making a whining sound. I thought it was the heater since it was 12 degrees outside that night. I leave for work, get about 6 miles down the road and my Jeep starts failing. Warning lights, battery, traction control, wipers slowly go across the windshield, lights dimming. I got to a safe spot to pull over but in the process of stopping my vehicle lost all functionaloty (no breaks, power steering, lights, all electronics gone) and couldnt stop. It finally stops and I'm left with a completely dead vehicle. 12am in freezing weather while 5 months pregnant. When my boyfriend arrived to get me, he noticed a strong burning smell coming from under the hood. At this time the vehicle had sat barely out of the road in the dead of night with no hazards possible to allow other drivers to see me. We find out that there is an alternator recall on my Jeep and take it into the dealership as soon as scheduling allowed. Before alternator blew my Jeep had zero issues. They had my vehicle for 4 days and called to say my Jeep was fixed (no loaner car offered). I go up the next day, they replaced the PCM and alternator, they say nothing else. I go to start my Jeep and it cranks for about 30 seconds and starts. Never happened before. I go back inside to the dealer who has said nothing the last 2 days about my vehicle not running properly and they tell me it is my crank shaft position sensor and was not covered under the recall. And they said they couldnt promise the car would make it home and it was my problem. Unhappy with results we call Chrysler and they tell the dealership to fix that. It does not fix the problem. The problems continue and Chrysler is no longer willing to fix obvious damage from their alternator failure frying the electrical system. The dealership also told me to file a "fake" fire claim on my insurance. Still unresolved.

- Coleman, MI, USA

problem #232

Nov 212018

Grand Cherokee

  • 124,000 miles
Car will crank but not start, dealer refuses to complete the recall for the fuel pump relay. Recall RO9 is an expansion of 14V-530

- Hanford, CA, USA

problem #231

Oct 162018

Grand Cherokee

  • miles
Cranks and dosen't start

- Fullerton, CA, USA

problem #230

Aug 012018

Grand Cherokee

  • 47,600 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle occasionally failed to start and all the indicators on the instrument panel illuminated. The contact also mentioned that the engine made revving noises, but the vehicle would not engage. The vehicle was taken to salerno duane Chrysler Dodge Jeep Ram of summit (267 broad St, summit, NJ 07901, (908) 277-6700) where the battery was changed, but the failure recurred. The manufacturer was not notified. The failure mileage was approximately 47,600.

- Irvington, NJ, USA

problem #229

Oct 172018

Grand Cherokee

  • 83,500 miles
The Jeep has been locking on its own when in park, while still running or turned off with the keys still inside the vehicle. When I park, turn off the car, get out of the driver seat, close the driver door, it locked before I could open the rear door to get my two kids out!!!

- Fairfax, VA, USA

problem #228

Jul 132018

Grand Cherokee

  • 58,500 miles
Etant absent pendant plusieurs mois et laissant ainsi mon vhicule immobilis, J'ai souvent des problmes de batterie mon retour, pour remdier cela J'ai achet dbut juillet 1 appareil de maintenance de batterie spcialement prvu pour ce genre de situation;je suis parti de chez moi le dimanche 8 juillet et J'ai pos L'appareil en fin de matine sur la voiture stationne dans le garage. Mon beau-frre a verifi plusieurs fois L'tat de L'appareil genius sur la Jeep, jusqu'au mercredi 11 juillet dans L'aprs-midi, aucun signe de D'anomalie constat lors de ces visites. Il N'est pas retourn jusqu'au 17 juillet dans L'aprs-midi, moment O il a dcouvert la voiture compltement brule sur la partie avant moteur, capot jusqu'au pare-brise, mais tout tait dj froid.

- 67 290 Weislingen France, AE, USA

problem #227

Oct 102018

Grand Cherokee

  • 81,000 miles
Below is the read out for a recall that is on a few other Grand Cherokee's. my vehicle stalled the other day when my wife was driving and the engine completely shut off and had to be restarted. The problem: The alternator may suddenly fail, causing the vehicle to stall without warning and increasing the risk of a crash. The alternator also may short circuit, increasing the risk of a fire.

- West Columbia, SC, USA

problem #226

Oct 062018

Grand Cherokee

  • 104,100 miles
Key remote with remote start. Has issues with locating the remote key lock and unlock/remote start. Refuses to start (push button) because it cannot locate key. Fresh batteries and it will lock and unlock doors (while sitting in drivers seat) and it still can not locate the key in order to start. It has even flashed the "no key" warning while driving. I have had to pull over and start and stop the vehicle due to the fear of this vehicle shutting down while driving down the road. It does eventually locate the key and resume normal operation. This is happening every couple of days.

- Palm Coast, FL, USA

problem #225

Sep 212018

Grand Cherokee

  • 90,000 miles
The contact owns a 2013 Jeep Grand Cherokee. While driving 20 mph, the check engine warning indicator illuminated. Also, while turning into a parking lot, the vehicle stalled and failed to restart. The contact noticed light smoke coming from the engine compartment. The vehicle was towed to cabrera auto (carr #2km 82.2 salida expreso hatillo, pr 2, 006,14, pr, (787) 333-8410), but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

- Garrochales, PR, USA

problem #224

Aug 062018

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle experienced failures after it was repaired per NHTSA campaign numbers: 17V572000 (service brakes, service brakes, hydraulic), 15V879000 (electrical system, interior lighting), and 15V115000 (electrical system). The dealer (stevens creek Chrysler Jeep Dodge Ram, 4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) performed the recall repairs. The contact felt that manufacturer campaign number: T-36 and NHTSA campaign number: 17V435000 (electrical system) regarding the alternator assembly failed to provide a permanent solution. The contact heard a ticking noise and a fire occurred within months of the dealer's recall repairs. While pulling into a parking area, there was a strong burning odor and smoke appeared under the hood. The contact parked and exited the vehicle. Upon inspecting under the hood, the contact noticed flames near the alternator assembly. The fire extinguished on its own. Afterwards, the vehicle was unable to be locked electronically, start up, and be driven. The vehicle was towed to huntington Jeep Chrysler Dodge Ram (1220 E jericho turnpike, huntington, NY 11743, (631) 673-0270), but they did not inspect the vehicle to determine if the failures were related to any of the recall campaigns. The vehicle was still at the dealer. The manufacturer was notified of the failures. The vehicle was not repaired. The failure mileage was not available.

- San Jose, CA, USA

problem #223

Sep 062018

Grand Cherokee

  • 65,000 miles
Vehicle will randomly not start. When attempting to start it will click like it is trying to turn over and does this multiple times, but will not start. This happens with using push button or key to start. This has happened 6 times in the past month.. once after starting the car with no issue and pulling out of driveway vehicle just died and would not restart. Since this has started while vehicle is going over 40 mph it has a whining sound coming from the front end. Vehicle was brought in to dealer who states that the battery, starter and alternator appear fine

- Holyoke, MA, USA

problem #222

Jul 102018

Grand Cherokee

  • 84,130 miles
Tipm had to be replaced in 2013 Jeep Grand Cherokee. Car would not turn on. Took 2 separate times to figure out what was wrong.

- Seattle, WA, USA

problem #221

Sep 032018

Grand Cherokee

  • 64,000 miles
Recently, car started giving me a hard time to start. When it finally turns on it would sputter and turn off after a few seconds. Some lights flicker at times. Battery is fine. The ignition is sparking but doesn't turn the car on. Sometimes car turns on with no problem and I drive it for hours and sometimes it doesn't start at all or starts and turns off right away or after 10 seconds.

- Prospect Park, NJ, USA

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