2.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle was stationary, sitting in parking lot after driving on highway for 4 hours. Air bag suspension exploded, causing very loud noise and vehicle suspension to drop to almost the tire. Vehicle inoperable after incident. Very hazardous to be near when air bag suspension popped/exploded.
- Herndon, VA, USA
2013 Jeep Grand Cherokee. Consumer writes in regards to metallic noise in rear of vehicle and two broken shocks/struts. The consumer stated the vehicle pulled to the left and the steering wheel vibrated. There was a metal to metal noise coming from the back of the vehicle and a slip in the transmission. The vibrations were repaired. The back 2 tires were warn. The dealer stated they passed inspection.
- Warwick, RI, USA
Bought my car from parks Ford of wesley chapel on 7/16/17. 2 days later, the car had trouble starting.my mechanic looked it over. It had a power steering rack leak and embedded dirt underneath its carrier. Brought car back to Ford. They found nothing. Called again because of same problem. Was told by manager duber to try locking and unlocking car to engage starter. Did not work. Brought to Jeep. They found that a recall on the relay to the fuel pump was never fixed. They also said the front shocks were blown and leaking and not covered under warranty. Warranty company said that car had preexisting conditions and should have never left the dealership. They refused to fix it. This great price was false representation and misleading. I never would have bought the car knowing it needed all of this work.
- Palm Harbor, FL, USA
The contact owns a 2013 Jeep Grand Cherokee. When secured in park, the vehicle would rock back and forth without warning. The failure also occurred when shifting gears. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 36,000.
- Hopewell Junction, NY, USA
Warning light while driving, "immediate attention required air suspension system". overland model air compressor leak after 31 months. Air compressor is not covered due to mileage, but is not a wear/tear related part. Dealer repair $2266.07. Multiple calls to Chrysler for some help with part resulted in no help. A compressor should not fail in 2.5 years; the warranty from the component manufacturer is likely at least 3 years (I am in the refregeration business and know about compressor warranties). The part seems to be problematic based upon searches and the fact that the part is on a national back order from alternate suppliers.
- Holland, MI, USA
- Irving, TX, USA