I had cruise at 80mph on interstate highway and disengaged on exit ramp by using the brake. The car slowed but I used brake againn to yield onto 4 lane road and again to cross over 2 lanes into a gas station. I pulled up to pump slowly. When I put the brake on again to complette the stop, the cruise reengaged and the car took off. Luckily there was open parking spot, I aimed there and car just kept going. Over a curb, through about 75 yards of grass and into a field, about 25 feet in. No braking even tho I tried. In the brush was a concrete block I hit that caused both passenger tires to blow and then the car slowed and went to the left some 5 feet and stopped. No airbags deployed. I only plowed down small brush and missed a tree in my path when car veered left after tires blew. It was a dry sunny morning with no adverse weather conditions. I had only been driving for an hour and had stopped to get gas and use restroom. Thepa state troopers came but since no damage to other property and no injuries, they did not file a report. Usaa insurance notified at once and took the car. They claim it as a total loss. I am blessed to be ok but this cruise/brake malfunction could have been deadly anywhere else. I hope you will investigate I would not want anyone else to experience this

- Pittsburgh, PA, USA

Lug nuts have started swelling or ballooning and have started breaking. 3 lug nuts have ballooned where they are no longer tight on the stud. The other lug nuts can't be removed without breaking the stud. If I'm have a flat, I may not be able to change the tire without breaking the lug stud.

- Shelby, AL, USA

This Jeep has 36,000 miles and my tires are worn completely out. Most vehicles will get a good 60,000-70,000 before needing to replaced. I'm very unhappy about this. This Jeep yr and model has many recalls. Just got another for the alternator, which dealership has strongly suggested not to leave town, because the new part is not made yet. So between tires and alternator I feel like I'm grounded to my home town.

- Highland, UT, USA

On the rear hubs, the threads on the shaft for the axel have completely rusted off the shaft. Leaving just the shaft and no threads.

- Manitowoc, WI, USA

Vehicle is a two year old dealer maintained vehicle. Never been in an accident and garage kept and maintained. Was notified of an issue at my dealer aprox 1 yr ago that all of my lug nuts were swollen and were difficult to remove from the vehicle. Was advised that this is a problem with many of the Grand Cherokee and other Chrysler vehicles that utilize these same lug nuts. Vehicle broke down on side of road with a flat tire and had to be towed to a dealership as tow driver was than unable to remove the lugs. Since then the problem is getting worse and now am unable to remove 3 out of 4 tires from the vehicle without having to sheer off the nuts. Filed formal complaint with Chrysler customer care. Was blown off and told that the damage is my fault as at some point an improper tool was used to take the tires off damaging lugs. Keep in mind this vehicle has been maintained no where other than a Jeep dealer. Was told that they would not provide any assistance despite this being a safety issue and was than hit up for $260 for lug nuts!!!! have to wonder how many other Grand Cherokee owners are out there suffering from this same issue and receiving the same nonchalant treatment from Jeep/Chrysler customer care.

- Bensalem, PA, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving 55 mph, the front driver's side wheel disconnected from the vehicle, causing the contact to temporarily lose control of the vehicle. The contact had the vehicle towed to a dealer where the manufacturer investigated the vehicle for impact. The contact stated that the vehicle was not involved in a crash however, the manufacturer was insistent that the damage to the vehicle was caused by an impact. The failure mileage was 16,000. The VIN was not available.

- Henderson, NV, USA