Let's start with the end...the result of my problem was that the car backed itself down a busy city street before turning across 2 lanes of traffic and slamming into a parked car, ghost rider style. Luckily, nobody was hurt and there was only a few thousand dollars worth of damage. Unfortunately, when I exited the vehicle, I thought it was in PARK but it was actually in REVERSE! I was at fault to leave the car running in the street while I popped out momentarily to drop something off but I think this mistake shouldn't be so easy to make. The problem that allowed this to happen was not an equipment malfunction but an issue with the {POOR} design of the new electronic transmission shifter for the Jeep's automatic transmission. It works like this: the driver uses the new shifter to change gears by physically moving the shifter arm up or down into another gear {like everyone is used to} BUT after feeling it into a gear, the shifter arm springs back into the center position...leaving the only way to tell what gear it's in is to look down at the shifter knob where the gear is lit up or to look at the display screen behind the steering wheel. The service department manager at my local dealership said that he found you have to look down at the shifter to really know what gear it's in because you can't tell by the feel of the position of the shifter. In city driving where there are pedestrians and traffic to deal with, how practical/safe is it have to take your eyes off the road to see what gear the car is in? Just think about trying to double park in the city with cars behind and in front and pedestrians potentially walking behind or in front of your car...looking at a readout to see if you're in drive, neutral or reverse? Imagine if you had to look at the steering wheel to see which way you were turning, or look at the gas pedal to make sure it was the gas and not the brake!!! Also, my Allstate agent who handled the claim said that he has a Chrysler 300 and something similar happened to him in his driveway (he thought it was in PARK but it was actually in REVERSE) but luckily he was still in the car and was able to hit the brake before the car ran over his brother! It's just not a good design.